Used Kia Optima for Sale in Bethesda, MD

I had made an appt for just an oil change w/ 'Grey' on the Green team but when I arrived 40 min early, he was busy & Ben (next to him) saw me waiting, offered to write up my paperwork, & went out of his way to answer several questions he hadn't bargained for !! I ended up agreeing to go ahead & do my 60,000 mile maintenace (I was already overdue- @ 63,000- but planned that for the next time). When he offered some coupons to help defray the cost & offered a rental car so I wouldn't be trapped all afternoon, I decided to go ahead :-) Glad I did... everything went smoothly & efficiently. Ben called w/ a few "finds" & recommendations that I agreed to & the car was ready when promised w/ the flexibility to pick it up before closing. I just leave the rental @ the Dealership. Despite a $1300.00+ bill, it was a very pleasant experience. Everyone was courteous & efficient. I bought my last 2 Toyotas @ Koons in Annapolis & have traveled there (from Rockville) for service til now. More out of loyalty than convenience. I think I will change locations. Thank You ! *Also nice to get it washed free !

My car fits my personality and my salesman quickly identified the perfect vegicle for me. Than you Calvin Worthy. I will shop with you again.

No one wants to pay for car repairs; however, you must take care of your car for your car to take care of you. Fitzgerald of Wheaton runs an honest and professional car service business. They explain what needs to be fixed immediately and what can wait. Some repair shops out there tell you that everything needs to get repaired right away. They are professional and I would highly recommend this service shop to everyone.

I am impressed with the Optima, as I was interested in a Cadenza coming in. This size turns out to fit me well. I highly recommend this car.

I made an appointment with Jacob Camacho who was knowledgeable, friendly, thorough and the consummate professional. He worked through my list of must haves and asked lots of questions to be sure he wasn't missing anything. When I thought the whole experience couldn't get better in comes Korey Matthews, the Manager. We worked through several different cars and Jacob and Korey fought hard to get the right deal for me and an awesome "big truck" that suits me perfectly. I have purchased many cars in my 60 years and truly have NEVER had a more fun experience. I would recommend this dealer and Jacob and Korey to everyone looking for a car and wanting to be treated with kid gloves! Love you guys!

I was really happy with the car when I first purchased it 2 years ago and it continues to please. I like the roomy interior, the impressive power it provides from a 4-cylinder engine, its gas economy, and its attractive appearance. The interior's 360 degree visibility is bad, and the electronic motion/object detectors have prevented problems on numerous occasions. The occasional availability of the rear camera has yet to be of any significant assistance. Better visibility of those remote areas around the car would have minimized the need for electronic assistance. Some day I'll figure out how to use all the electronic controls. Or maybe not.

We are enjoying our second Accord and received excellent service from Rose Bryd last week. Ms. Bryd bought us back to Herson's! Rich and Cathy S. (02/12/16)

Very clean and fast, I can’t wait to do a long family trip in it. My oldest fell asleep after school after about 5 minutes

Working with Jason Gingras at Tysons Chrysler Dodge Jeep Ram was the BEST car experience my husband and I ever had! Not only did Jason make this purchase extremely easy, he worked within our budget, provided us with our options, educated us on the package AND to top it off had the vehicle delivered to us in Pennsylvania! I would recommend this dealership to anyone looking for a new or used car no matter where you live and ask for Jason Gingras. He will take great care of you!

I had a really good experience at Koons Outlet. Mr.Jim and Mr. Rick are extremely knowledgeable and easy to talk, they did they best and helped me to choose the car. Special thanks to the finance manager Mr. Rick, he helped me with financing and choosing excellent warranty plan.I really appreciate it.

This is my second attempt to send A+ praise. On the 3rd of April 2018 I drove off the lot in my brand new 2018 Volvo. I wish to take this opportunity to express my appreciation for the folks at Volvo Cars, Silver Spring, MD for their excellent efforts in assisting me with this, my "bucket list " purchase. Special thanks and appreciation are offered to Mr. Samuel Soroka, Sales & Leasing Consultant as well as to Mr. Robert Booska, Service Advisor. I initially met Sam in mid January 2018 and stated my interest in purchasing a Volvo SUV. I had accomplished some studying and had a pretty good idea of what I wanted. I pointed out that I was not in a rush to buy. Sam understood and from that point there was never any sales pressure (which was appreciated). We set about the task of reviewing all of the specifications, costs, material and purchase options, estimated delivery date(s) and final vehicle transfer requirements. During the test drive of another XC60 in got to experience many of the features that until then were just words or video descriptions. Needless to say, I purchased serveral options. Sam was very knowledgeable at explaining all of the new and technical capabilities and very patient at ensuring I understood their functionalities. Admittedly, I'm still on the learning curve and will be for a while as I continue to enjoy the sensations of learning something new each time I master the use of another XC60 feature. In that light, this Volvo will be "new" for a long time. When delivery day arrived (Tue, 3APR18), Sam was kind enough to assist me with a transportation problem. He agreed and actually picked me from the Silver Spring Metro Station in his privately owned Volvo and brought me to the dealership where the finalities were conducted. It was during this time that I was also introduced to Mr. Booska. We reviewed and signed all of the appropriate paperwork and I was provided with a very clear and concise explanations regarding the financing and servicing requirements. Before departing, Sam sat with me in my new Volvo and took the time to ensure I was comfortable and pleased with my vehicle and with the entire transaction. A+ to Sam and A+ to Robert. ...... and tHANKs! Henry (Hank) L. Jacocks, Lt Col USAF, (Ret)

I have the fully loaded SXL turbo and it has everything you could want in a car. Best bang for your buck hands down. And it gets up in speed and pushed you back in your seat if you have this model. In love

I purchased my new Subaru Forester in December 2015. Sales was great, not pushy, gave me a fair trade on an aging 2005 Pontiac Vibe and the no haggle price on the Forester. Service experience also great. I have been back 3x for service or repairs. Most recently Friday, 6/30/17, with Donnie V. The service and show room are under construction but the waiting trailers are comfortable, air conditioned and have bathrooms available (no porta-john). Complimentary coffee, tea and light snacks also available. The staff as always was friendly and knowledgeable. I can't wait to see the results of the construction for both service and show room areas. I'm sure it will be beautiful.

I had driven a 2015 Hyundai Eco that comes with the same engine and transmission combination and felt this was superior to the standard engine. I have had the car for over 6 months, the first one in Las Vegas. The engine and transmission were balkey for about 3,700 miles. After the engine and transmission are now smooth, powerful and economical. Since the engine and transmission have been broken in, I average over 30 mpg in city driving. The car is smooth, quiet and a pleasure to drive. The voice command system for both phone and navigation work very well. We were out of town and I asked the navigation to locate a place. It responded immediately and correctly.

I came upon Fitzgerald last week by accident and I am glad that I did. I met wonderful salesman named Paul Cohen. He is friendly, knowledgeable and was very patient with me as I tried various cars. Paul was a great and could tell me anything I needed to know about my new car and even my rental. He even stayed late for me as I work until 6 or 6:30 pm. Paul helped me find a car that was perfect for me and is willing to help me if I have problems down the road. I definitely recommend having Paul Cohen as your salesman, especially if you are a woman. He is not sexist or aggressive.I can't say enough good this about him. Paul helped me get a great deal on my car. It is more important to him that the customer be happy with their new car. He even cleaned my car while I was doing the financing and helped me deal with my rental car after I bought the car. He emailed me to say "Stop by any time and I should be able to answer any questions." If you are trying to find this store, it is within a very short from the exit ramp from 270N's Middle Brook West Exit. You turn right about half a block after the ramp before you get to Warring Station (there is a right turn lane) and drive up a hill. Fitzgerald is the first dealership on the right. I I say this because I almost missed it a few times while test driving the cars. I saw plenty of different cars in their lot. They have handy man specials and cars that are old but in great condition. If you are a mechanic, there are some good deals up there.

This car is awesome. It has pretty much everything I wanted. The only thing is there is not a charger port in the back seat of the vehicle.

This car has EVERYTHING! I purchased the EX with the Premium package and there's not really much more I could even think of putting into a car... maybe massaging front seats? That's really it. I bought this car primarily for commuting in and out of the city and I don't even mind sitting in traffic anymore. I just slide open the sunroof, turn up the music, pop on the ventilated front seats, and take my foot off the gas while the stop and go cruise control deals with the congestion. The only gripe I really have with the car is that it's slow to accelerate from a stop. The engine doesn't lack for power, but when you really need to make that turn before the next wave of vehicles blocks your path, there is about a 1 second delay after you slam on the gas before the vehicle will launch. Could definitely lead to an accident if you're not expecting that delay. Otherwise the drive is smooth and it accelerates quickly afterwards. 100% recommend this car to any budget conscious techy.

Car met everything I was looking for, great price, very solid feel to vehicle, very sporty looking . Interior is very nice combination of new style and basic functionality.

Gary was terrific! I was early for a scheduled service appt and Gary said “No problem, leave the car now and I’ll text you when it’s ready”. Great service!

I LOVE my 2018 Kia Optima SXL. Car is fully loaded. 360 degree camera, Nappa Quilted leather, led exterior AND interior lights, pano sunroof, rear USB ports, front AND rear heated seats, front cooled seats, rear sun shades, and etc. Brought the car used from a reputable dealer in Ohio, got a GREAT deal, saving thousands! Test drove a few of its competitors ( Honda Accord, Nissan Altima, Chevy Malibu) . This car wasn’t even on my list. I am so HAPPY HAPPY , oh did I say HAPPY with my first new car purchase...and my family and coworkers are. My recommendation... if you’re looking for a mid size car, test drive on of these! Thanks Kia for making a Stylish, spacious, sexy, sporty, and safe car ( the 5 S’s)!!!!!

I had recently purchased a brand new 2016 Acura ILX with Tech Package from Pohanka Acura. Throughout this process, I had worked with the sales consultant Frank Ha. He was very easy to work with and provided me with exceptional service. Frank Ha was able to answer all of my questions and helped make the car-buying experience wonderful. I would highly recommend speaking with him if you are ever in the market for an Acura.

Meets all expectations so far. Bought this vehicle for my daughter for her to get back and forth to college. Very impressive car, and very reliable!

GM I'm giving a good review for Leon Scott sales Rep. He has been awsome and has answered all of my questions and was so concerned about my well being of having a new or used car fir my family. Mr. Scott is very respectable and concerned about his clients. Thank u for hiring him. Carolyn Hancock.

rotors get rusty and sound like their grinding when applyingbreaks, expensive to fix. 16500 current miles . Rotors quality is poor. Check before buying. Thanks

I just bought a used Kia from them on 4/4/2017. The car needed some service work after I bought it. I can't tell you enough just how amazing the staff is! My first contact was with salesperson Quinton. He was just fantastic! Great guy. I went to see 7 other dealerships of various makes. But, it was my experience with Quinton that made me come back. I bought the car from Farouq as Quinton was out sick. Again, fantastic experience! The service department went way above and beyond customer service. I dealt with Jeremy Smith, Jeremy Edwards, and Scott. This team is top notch! Even the cashiers were great! Bottom line, I have not (in my 48 yrs) had this great of an experience with any business i na long time! This dealership is why I bought a KIA. This experience was beyond awesome!

It is a major upgrade form the ‘02 Jeep I used to own; very modern! I like the fact that it is hands free device.

Knowledgeable staff, very nice and ease of appointments. I have visited this facility before and this is the first time I have seen the waiting area in disarray. The trash hadn't been dumped and there were ants and flies in the waiting area on the floor and furniture. Hopefully this will not happen in the future, as the customer service here is excellent as well as the professional staff.

The OPTIMA 2015 was a good car to own for me. The look and color was right, driving the car felt sexy with speed, I saved a lot of money on gas. BUT, the passenger seat was too low. NEEDED the SEAT Lumbar support and Seat Cushion Height. OVERALL NICE CAR TO HAVE. PS The maintenance plan was Affordable

Customer service is their top priority! I have been car hunting for the past few weeks and the staff here has been the most helpful from the slew of dealerships I've gone to. They have a great variety of cars to fit every price range. Farid is super helpful! Will answer every question truthfully (which is hard to find in a dealership). Although I didn't end up purchasing my car here I know for sure I'll be back next time I'm in the market for a car.

Met my needs as anticipated at time of purchase , I wanted good gasoline mileage and a CPO warranty. The bickering I purchased met all of my requirements.

WOW price includes all possible rebates and cash back offers. After you get over the fact that you don't qualify for those deals, the staff will negotiate and you can get it fairly close to WOW price. This took some time but the staff worked with me and allowed my wife and I to decide on which vehicle was right for us. Ramon was very helpful and had vehicles ready too test drive before we arrived. Overall employees were helpful and friendly.

I am a big and tall guy 6'5 and I had plenty of leg room in the 2019 Kia optima. I am a tech guy so I love all the tech features in the New kia optima and the panoramic roof is nice! The engine has get up and go and it's a 4 cylinder! Roomy trunk, just a great car

Professionalism with quality customer service. Very clean facility. It's like family working with you to meet your expectations. Very friendly.

The Kia Optima is hands-down the best car I have ever owned very comfortable stylish classy it’s always been my dream car now I drive one! Lucky Me my next car will be a Kia optima!