Jason was great in selling me a truck he went out of his way to put me in it he is very professional at his job I knew after talking to him on the phone this was the place to buy even though it was a 140 miles to drive after meeting with him I drive as far as I need to to buy again thxs Jason D.Arnold El Dorado Ar
Very nice SUV
by ronrieger from Richmond, TX
January 11, 2019
Nice looking. Good fuel mileage. Enjoyable to drive. Inexpensive to service. Nice long new car warranty. Quality made vehicle. Handles well. Runs great. Audio system has great sound.
I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
by SCMomma from Jasper County, SC
January 14, 2019
I previously owned the 2011 Sorento. Loved it so much, that I put 175,000 miles on it. I upgraded to the 2019 Sorento. Love the heated seats, dual climate control, the 3rd row will be nice when I have a car full of people, and I love the backup camera.
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
Best car I ever owned
by Snow crystal from Stowe
January 1, 2019
This SUV has everything I need, plus some. Heated & cooled seats, reliable, comfortable, spacious, oversized sun roof, large cargo area and it handles well on snow & ice!
Crain had great folks to work with. Made buying a car easy and pleasant even when we disagreed on pricing. We bought our 4th Kia here and will most likely buy our next one there also.
Discoverd the great quality of Kia
by JLG photographer from Walled Lake, MI
December 18, 2018
The Kia Sorento is the most comfortable and easy to drive car that I've ever owned. I was amazed at the quality improvement since Kia's were first made available in the United States years ago. My wife and I found that the comfort of our model is actually better than that of Cadillac's. We were so satisfied with our 2014 model that we also got our 2016 Sorento as a leased car. However, when we get our 2019 model we will buy it outright instead and keep it in the family.!
I had two of the most wonderful salesmen ever! Dosy and Justin were very helpful in getting my dream car at an affordable price! They were super patient with me and explained all the information associated with purchasing a new vehicle to me.
The car I wanted was not on the lot when I went to the dealership. The sales manager Jim, along with Dosy and Justin were able to have the car I wanted delivered to the dealership the next day! They made sure I had my 2018 Kia Sportage before Christmas!
All in all, I had a great experience! If you’re looking to purchase a vehicle, go to Crain Kia in Sherwood, they will definitely make it happen for you!!
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
My car buy was awesome from start to finish
Henry and Robert made my experience fun, fast and efficient
I'd recommend anyone buying a car to try them
Best value for a luxury SUV out there
by CrazyBiker from Fremont, CA
January 4, 2019
It has luxury quiet interior with luxury features and warranty at mainstream prices with great reliability. Can't get better than that and I crosshopped against XC-90, MDX and QX-60. It has the most efficient use of space with ample legroom for all 3 rows while keeping the exterior dimensions small and with good handling and easy to park/commute in. Only wish it had a bit more cargo space
In and out in less than 30 minuets. Staff was super friendly and helpful. If there was more discount coupons available will be awesome to have.
A Brand of Car I Will Never Own Again
by ToTater from Dallas, TX
December 29, 2018
This car started out good. However, in slightly more than a year, I put two transmissions in it and returned it to the bank when the engine exploded. It was like everytime I turned around, another mechanic wanted money to get it running. I need a reliable car for my job. This was definetly NOT it. Several relatives liked the looks and thought about checking Kia out for themselves. Needless to say...they aren't looking that way anymore. Also, my dealer was totally worthless as a source for some action or help. Won't use them again either! Thanks for nothing but headaches Kia and dealership!
Aaron and Justin D. were professional and honest from the time I walked through the door. Even the people in finanacing were personable and took time to make sure everything was filled out correctly and explain everything I could expect once I left the dealership. I'm loving my new Kia Forte and am so I glad I went to Steve Landers Kia!
by Elaine 452 from New Port Richey Fl.
January 4, 2019
This car has a bad problem when you step on the gas pedal the car feels like it stalls it like the gas is not getting to the engine, I had it at the dealership 3 times already they say nothing is wrong with it. I have almost been hit a lot of times.
Bought my daughter her 1st new car & the entire staff made the experience enjoyable from start to finish. We will definitely return our business in the future!
Still spacious for a Mid-Size SUV
by MIckey007 from Grand Junction, CO
January 1, 2019
Initially I was concerned about the Mid-size nature of the Sorento, but have become pleasantly surprised by its features and spaciousness. The telescopic steering wheel plays big role in comfortable entry and exit. The seat adjustments assist in multi-directional adjustments for maximum comfort. Good all-around visibility is excellent, too. Its peppy get-up-and-go gives it a sporty feel. A great car at good price, too.
First let me say THANK You for our new SUV who we named Big John! 2018 Kia Sorento. The blessing that you all bestowed upon my family by helping us get this car was greatly appreciated. We are a very grateful family and we wish everyone who helped with this purchase well!
Nothing like a Kia
by FredCampbell from Parma, MI
December 27, 2018
I've owned several Kia's over the last 15 years. My current Sorento is the most versatile vehicle I've ever owned. I also own a Kia Rio that is a great little car.
Jason was great and did an awesome job.. Love my new Kia! The Crain team is the best!
Both the 2014 and 2016 Kia Sorento's are the best
by JLG photographer from Walled Lake, MI
December 18, 2018
The Kia Sorento's Turbo -4 engine is a wonderful performer!!! The seats are styled and sized just perfectly too. The Sorento is a very comfortable and easy to drive and park automobile. My wife and I are eagerly awaiting to buy the 2019 model as our next car as soon as our present lease is up. We think that buying it is best for us.
John and Wendy have a splendid staff they work very hard to meet people needs thanks you are the very best dealer I think their shop rocks Adam very good mechanic awesome problem solver Angie wonderful job justin awesome job keep up the good work you guys rock thanks for the strive to help people y'all got my 5 star vote
Best Vehicle I have owned.
by email@example.com from Estes Park
January 10, 2019
This car has body damage however the interior is in mint condition, still smells new. Unused floor mats. Always kept floor liners so original carpet is also in excellent condition. I was told by body shop that he could get two doors for about $800.
My 2009 Traverse was beginning to bleed us a bit every month or two so we decided it was time to shop. I spent quite a bit of time researching my next vehicle and based on reliability, safety and other desired features narrowed it down to a Subaru Forester and Kia Sorento. I test drove a Forester 2 years ago when my wife was shopping for a new car but had never been in a Kia of any sort.
I requested internet pricing from a total of 3 dealerships. Steve Landers Kia responded with an e-mail within a minute asking if they could call. I replied yes and was contacted by phone within the next 30 minutes. The other two dealerships contacted me the following day.
I ended up at Steve Landers that very afternoon and fell head over hills with the Sorento. I felt that I should at least run by the Subaru dealership and take the Forester for another spin, after all it was about 10 grand cheaper similarly equipped. Before that test drive wss over I knew I was buying the Sorento.
My salesman was Steve Parks, a fine, personable man with whom I immediately felt comfortable. The internet qoute i got was for a lower priced Sorento but i was able to get the same reduction percent-wise on the premium model - about 11% off sticker. I got a fair trade value for the Ttaverse. All very painless and 95% of it done over the phone.
The actual purchase took a little longer than was necessary (about an hour) but, in all fairness, we were operating under a very tight schedule that afternoon which increased our impatience. The delays certainly had nothing to do with negotiations. The deal was firm. The finance guy, when we got to him was efficient and offered, but did not push, extended warranties and the like. We were introduced to the general manager and Service Department manager. A nicebtpuch.
Steve Landers Autogroup just recently purchased this dealership. The building is likely mid-seventies construction but it really didn't affect my desire to purchase. They will be moving to a highly modern facility within 6 months.
I really don't interact with anyone else but I observed a lot more on my three visits to the dealership. The sales staff was friendly, even playing extensively with a couple of young grade-schoolers waiting on their mother working with another agent.
Overall I'd have to say this was one of my best - no THE best - car-buying experience in my nearly 60 tears.
Thanks especially to Steve Parks who made it all happen.
Its got it all for lower $ than other similar SUVs
by ksdp from Williamsburg, VA
November 17, 2018
Nothing fancy about it, just all around great practical car - good size(plenty of room), lots of features & good lower KIA price, saves sum Buck$ !
Fast in getting you in and out when servicing your car and letting you know if anything more than routine needs to be done and cost. Friendly, makes you feel you are valued. Great waiting area with computers, WiFi, television, coffee, bottled water and pastries and then they wash your car to boot. 2 thumbs up, 5 stars! The Crain Team's got me!!
Love my Sorento
by DW Loves Sorento from Hankamer,Tx
December 20, 2018
I love my Sorento! Gets around 26 to 27 miles to the gallon! Very comfortable and also handles the wet roads well! Have the pearl white color, it is very pretty!
The cost was a little higher than expected. Price compairs higher than a tire store. Took a little longer than expected. Service was good and very friendly. I'm satisfied overall.
Very good design and execution
by Oldengr from Myrtle Creek, Oregon
December 14, 2018
This car meets all my needs. I tow a small enclosed trailer for r/c planes and gear. Perfect towing capabilities. Large storage with 3rd row seats collapsed. Backup camera especially helpful in parking situations. I am not using UVO capability, but will learn. Instrumentation is excellent with real time tire pressure readout. Very nice!
Very good all around service, and pricing. Spent little time doing all the paper work and negotiating.
Excellent and reliable car
by Jennifer from Niota
November 16, 2018
This car has everything that I was looking for and more. Perfect for vacations and great on gas. Tons of storage ! Rides and drives excellent.
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