I was buried deep in negative equity and had expensive repairs to get back on the road, I was in a bad way. Shawn was able to help me out tremendously by getting me into a brand new car with almost nothing out of pocket and my monthly payments only went up a couple of bucks. Outstanding! I can???t thank Shawn, his sales manager Jon, and the finance director Tom enough for how helpful they were on such short notice. A truly exceptional experience.
Great service. No hagglung, no hassle. I told them which car I had seen online and was interested in. They verified it had the features I requested and let me test drive it. No upselling or switching. Just attentive service.
I walked into the dealership with low expectations. Dave Beard approached me, I told him my abysmal situation with my credit and no possibility of a down payment. He took me in and looked up cars that fit my expectations. He then showed me the most awesome SUV that he said would best fit my personal financial situation. I loved it immediately and then he said, "let's go and make it yours". We went back into the dealership and a couple hours later I drove off with my new SUV. I never thought that it would be possible that I would have a new SUV that day. He made it possible. He is my hero. I am forever grateful. He changed the impression I had of car salesman forever. I will recommend him to all my friends that are looking to buy a new or used vehicle. He deserves a raise! He is awesome. He also called me today to just check in, so cool. Thanks again.
Not you usual typical dealership where they play games and trying to rip people off. A young gentleman named Noor approached me with kindness and respect. me and my wife felt very comfortable. long story short we ended up buying the car and it was a great experience dealing with the staff at Kia of Dartmouth.
Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
Best dealership I've ever dealt with. The place is clean, clean, clean! TV, magazines, coffee, snacks. If you have to wait at all, it's of a very short duration. They know their stuff and treat you well.
I recently made an appointment at Speedcraft Acura to have my passenger air bag replaced. Overall, my experience was top notch. I will definitely be back for future service or to purchase my next vehicle.
I am extremely pleased with the quality of customer service provided to me and my sister. Gail Cardoso has showed patience, knowledge and NO high pressure. She is still working hard to find us the used car that meets our needs and budget . She as a great attitude and I appreciate how we have been treated. Hoping soon to be driving a new car
Overall I would recommend them. Although some of the process was frustrating. We had picked out a car, but we changed our mind to a sportage vs a sorento. We found one we really liked and we had to wait 2 days to sign in it. We got a call a couple hours before we were supposed to go down saying there is a problem with title. They found another sportage. But without all the options we had wanted. They were able to install them and added in new tires and brakes in as well. Over all minus a few hiccups, we left with a new car and a good price. I would recommend them and would go back, just know that the process took about a week to fix. Oh but they did give me a rental
I'll start off by saying customer service is very important to me as well as product quality.
The experience all the way around were very good indeed. The location on the inside and out were very pleasing to the eye. They offer refreshments such as coffee and cold-filtered water and a comfortable waiting area.
The waiting area has a large window so you can view your car being worked on which I find awesome! This allows you to see how the technicians are treating your vehicle.
Both the salesman (John Holmes) and the Sales Manager (Dana) were very good. John is just a great, non-pressure guy and was a pleasure to talk with. He always kept us up to date throughout the process. Dana worked with us was able to come very close to our budget
They didn't have the car I wanted in stock and there were none available in the local area from other dealerships. Dana was able to locate one in NJ and said they could get me the car in only a couple of days. When the car arrived, it looked great with the exception of a very small indentation on the roof (it was barely noticeable); I could tell this was like this directly from the manufacturer and was not from the trip over. Dana contacted a company called the Dent Doctor. The gentleman from the Dent Doctor (Justin) came to my place of work and was able to repair the minor dent within 15 minutes. He was very professional, friendly and very thorough; you would never know there was even an issue. I didn't have to take any time out of work for this. I guess what I'm saying is that their service and dedication to my experience was priority.
To top it off, the mud guards I had ordered for the vehicle were installed free-of-charge! This was completely unexpected and very much appreciated. I imagine it was done for any inconvenience they thought may may have been. Now "that" is customer service.
I have and would recommend Courtesy KIA to both friends and family.
Thank you gentlemen!
I purchased a 2015 Kia sorremto on 1-8-2018... the salesman Russell Tavares was
awessome...very helpful... i love the vehicle its everythng ive read abouut the sorrento...great ride...lots of space... all wheel drive... so thank you Courtesy Kia for a great experience
Kimberly Faria ...Lincoln RI
Anthony from the sales staff was friendly and courteous, making the deals was easy both on price and to complete the paperwork. They also provided quick responses to fix any issue I had after delivery.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.