Everything was explained before repairs were made. I was able to call with questions and Malik's response time and knowledge was excellent. Getting a loaner was an easy process. I will definitely be going back in the future!!
Awesome SUV for The Money
by Dill99 from Vine Grove Ky
January 6, 2019
This car was nice loaded with tech features and safety features. Easy ride and drive plenty of leg and cargo room. Window tint was nice on windshield and windows. Good on gas and reliable.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
Most Reliable vehicle I have ever owned
by Samuel Reid from Cheyenne wy
January 4, 2019
This car is amazing from front to the back side to side inside and outside..really nice seats that hold you in place while the Turbo kicks in
It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
by Mrs. C from Missouri City Texas
January 10, 2019
Love my vehicle and would purchase the same type of vehicle again. Several people at my church have a KIA Sorento and we call ourselves the KIA group.
Happy with experience. Took longer than expected. I was surprised they couldn't get the parts for 4 days. I'm very unhappy with Ford about the expense of a tail light. Probably won't purchase another ford until they change their tail light situation.
Best car I ever owned
by Snow crystal from Stowe
January 1, 2019
This SUV has everything I need, plus some. Heated & cooled seats, reliable, comfortable, spacious, oversized sun roof, large cargo area and it handles well on snow & ice!
Good experience. They will do their best to get you in a car.
Discoverd the great quality of Kia
by JLG photographer from Walled Lake, MI
December 18, 2018
The Kia Sorento is the most comfortable and easy to drive car that I've ever owned. I was amazed at the quality improvement since Kia's were first made available in the United States years ago. My wife and I found that the comfort of our model is actually better than that of Cadillac's. We were so satisfied with our 2014 model that we also got our 2016 Sorento as a leased car. However, when we get our 2019 model we will buy it outright instead and keep it in the family.!
Not able to get second key or owners manual, until we pick up title 10 days later. They do give you a condensed small booklet.
Best value for a luxury SUV out there
by CrazyBiker from Fremont, CA
January 4, 2019
It has luxury quiet interior with luxury features and warranty at mainstream prices with great reliability. Can't get better than that and I crosshopped against XC-90, MDX and QX-60. It has the most efficient use of space with ample legroom for all 3 rows while keeping the exterior dimensions small and with good handling and easy to park/commute in. Only wish it had a bit more cargo space
There was a recall unfortunately didn’t wait in wa
by Mimi from Harrisonville, MO
April 2, 2018
Love Kia’s this is fourth one. Bob Site has great staff all fun to deal with, they become family . Even if you’re not looking for a car, new or used, this should be your first and only stop.If you don’t like them it’s your fault.
Totally sensible car.
by msch from Mpls, MN
January 11, 2019
I bought this because it was a less-used model, same as my previous car. I ended up keeping both! I'm pleased with this "newer" one and believe this was a smart decision, to get it. I hope to drive it for a very long time.
This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
Most reliable car I've ever owned.
by bamagirl35645 from Killen, Al.
January 6, 2019
This car meets all my daily needs. Plus some. To include mega leg room in front and back. Has 2 cigarette lighter plug ins. plus a usb plug in.
Tuesday I went into the dealership knowing that I wanted to trade in my car. I worked with Kenzi Phippen over the phone before steeping foot into the dealership. Right off the bat they offered me 3K more for my trade (without even seeing it) than another dealership did and they ended up giving me 5K more for my trade!
I didn't even know what exactly I wanted. I gave the sales manager and Brandon the information on what I wanted, they pulled up multiple vehicles and gave me many options.
I have worked in the dealership world for over 5 years, and am very versed in the purchasing of a vehicle. I can HANDS DOWN say this was the EASIEST car buying experience I have ever had, or witnessed.
Props to Brandon, Kenzi, and Ren. I've already refereed a few friends, have talked to many people about my wonderful experience, and will continue spreading the word.
KIA Sportage - great vehicle for the money
by 2018 Sportage owner from Atlanta
January 14, 2019
The base 2.4L GDI engine has plenty of pep. The vehicle rides well fully loaded (no change in suspension, handling, acceleration, etc). I would recommend this vehicle to anybody looking for a compact SUV (who has no need for a third row of seating).
My only frustration has been the difficulty of adding fog lamps. There is no wiring harness provided from the factory. This makes it impossible to have a true factory installation integrated into the steering wheel controls. It also makes an aftermarket installation expensive, as well.
I had a very good car buying experience. Cooper and my salesman we above and beyond. I will be a repeat customer. Very Professional Thank you!!
Great and Inexpensive Sedan
by CarFan from Grapevine
August 25, 2018
Meets all of my commuting needs. It is great on gas and pretty sporty for a 4 cylinder. It gets 350 miles per tank and generally costs about $35 to fill the tank. I love the manual option on the automatic too, comes in handy in rain or changing lanes.
Great room in it too. Comfy ride from passenger and a lot of trunk room. Not as quiet as a more expensive sedan but that's expected with a car costing $14k.
I would purchase again given the chance if you are looking for a entry or first car purchase as a young adult or family looking for an inexpensive option for your needs.
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
Love this car!
by KIA Lover from Millstadt, Il
January 9, 2019
This car spoke to me the minute i saw it.
I’m newly retired and it meets my needs. I love the ability to transport large items by follding downn the seats.. I’m also easily able to transport grandchildren and all of their gear.
Gas mileage is great.
This car will see lots of vacation travel.
Brandon in service was a huge help! I appreciate him for going above and beyond to help! I will definitely be coming back in the future!
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
When I went out to the dealership I had just called ahead of time and they were able to fit me in right away. I have been where in Dad getting off the highway and they did a overall inspection to make sure there was no damage. William Keith was so helpful and professional! I really trust this dealership in providing me with the best service and advice on my new Volkswagen Tiguan.
Best car for price
by Jduv8 from Wichita, Kansas
January 4, 2019
As far as the amenities you receive with a Kia Optima, this car provides you with the most bang for your buck hands down. Extremely satisfied so far.
I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Forester on LSH’s website and put the car on hold after talking to Leslie. She was very helpful and made the process easy.
I flew into KC and picked up the car yesterday. Austen and Darryl helped me to close the sale. They had already detailed the car and prepared paperwork before I arrived. All I had to do was test drive, talk about financing/warranties and sign. The paperwork didn’t take long, they made sure I was 100% comfortable with everything, patiently answered all of the questions I had, (I’m not very knowledgeable about cars and likely asked some stupid questions!) and had me out the door in about two hours. It was not the all day, stressful situation I’ve learned to expect from other dealerships!
This was definitely the best experience I’ve had buying a car. The entire staff seemed very friendly and professional. I would highly recommend going to them!
Get over 40 mpg. Low maintenance costs
by Coach from Fernley, nv
November 13, 2018
Great commuting vehicle, as i get up to 46 mpg on trips. Comfortable for the whole family. Low maintenance, well designed, and a pleasure to drive.
The staff was very friendly and worked to accomplish our goal. We have our new GMC 2018 Sierra truck at an affordable price and are happy.
A Brand of Car I Will Never Own Again
by ToTater from Dallas, TX
December 29, 2018
This car started out good. However, in slightly more than a year, I put two transmissions in it and returned it to the bank when the engine exploded. It was like everytime I turned around, another mechanic wanted money to get it running. I need a reliable car for my job. This was definetly NOT it. Several relatives liked the looks and thought about checking Kia out for themselves. Needless to say...they aren't looking that way anymore. Also, my dealer was totally worthless as a source for some action or help. Won't use them again either! Thanks for nothing but headaches Kia and dealership!
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