I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
We thought our sales person Pete Ruiz did very well as a sales associate and we enjoyed the sales process and working with him. The low key approach was just right. The Soul is working out well. We both enjoy driving it. It???s comfortable, the fuel mileage is better than the specs, we???re getting 30 ??? 31 mpg driving in the city. So that???s nice. The experience was professional, friendly and enjoyable. Pete was great to work with.
Pete Ruiz made our car buying experience painless. From the test drive to the final transaction Pete was friendly, organized, knowledgeable, and expedient. We would highly recommend him for the purchase of your're new car.
Pete Ruiz was very helpful and thorough. Both he and Shannon were able to find me exactly the vehicle I was hoping to find. It has everything I ever wanted. They were patient and informative. I love my new Serento!
Ewald Kia is lucky to have Pete Ruiz as part of their team! He was so kind and patient working with us to help us drive home in our new car! Pete Espinoza worked with us as well to keep us in our budget. Very Nice people, would recommend this place to anyone!
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
Dane was an awesome salesperson. The entire process was painless and it was a pleasure to experience Metro Kia. We would recommend it to any and all interested in purchasing a vehicle. Thank you so much for your patience and understanding through our car purchasing process. You made it fun!!!
Ian was the best sales person I've ever worked with. He's knowledge of automobiles and his explanations of everything from engines to batteries to the car's interior is fabulous. He went above and beyond to get me what I wanted. Words can't describe how great my experience was in working with him. I've recommended him to all my friends, should they ever be in the market for a Kia.
I walked into the dealership just to pickup my dad from the service department and saw the Kia Niro on the lot. Of course I wanted to take it for a test drive... one thing led to another and this extremely affordable DREAM CAR was mine! The staff was fantastic at finding a finance plan that was right for me. I'd recommend anyone to take a look at Metro Kia of Madison. Defiantly worth the trip.
I hadn't purchased a new car in almost 30 years.
The Metro Kia sales team was very easy to work with.
From being greeted, the test drive, selection of the car and the financial arrangements - made the experience as easy as possible. Took care of buying the car over a few hours on a Saturday afternoon - thanks Metro Kia!
I used to sell cars for a living for a different dealership group. I knew exactly which model and trim I wanted (2017 Niro EX). I emailed back and forth with Ian for a week or two figuring out a price we both were comfortable with and finding a color that I like. We went in on Memorial Day and were in and out under 2 hours. They ended up offering me more for my trade then I was expecting to get, again I have experience in the industry and I know they over paid for my trade. The F&I process was very easy, didnt hard sell anything. I told him I wanted Gap and to see a price for a basic extended warranty and he gave me a great price up front. My only small complaint, again just because of my background is the only reason i noticed. Whoever prepped my car for delivery missed peeling off some plastic on the inside. Otherwise, highly recommend, great experience. Loving my new KIA
John in Green Bay
Reason For Visit
"Simply the best!"
Keep coming back for more-
Love Cadillac's and Boucher Cadillac Waukesha is excellent.
Just purchased a new XT5 from Boucher Waukesha.
Mr Kemp and his sales team ensure a fantastic customer experience!
Thoughts that come to mind- knowledgeable, professional, fair, competitive, and consistently meets or exceeds expectations.
Skylar Rauls is exceptional in his sales approach, product knowledge, and personal skills.
I'd highly recommend this dealership if you're in the market for a vehicle.
5 star dealer!
Quality of Work
Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
Friendly service department that provided detailed information and pricing on the services my car needed. So wonderful to pick up a safe to drive and washed car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.