I absolutely love the customer service and attention to details I received at Willis Auto. We just used them to purchase a 2018 Kia Forte. I chose this vehicle because of the high miles per gallon, and everything the sales person said was true. I got 44 mpg my first week driving my new car. They also touched up a small ding I found after getting home on the roof of the car in minutes. I would highly recommend them to anyone looking to buy a used car at a reasonable price!
Average at best
by MJMSR from Indiana
January 9, 2019
Very roomy for the size, but sits too low to the ground. Everything is plastic. It's definitely a 4 cylinder and acceleration is fair. Very easy to drive, actually fun to drive. Gas mileage is pretty good, about 35 combined - 40 on highway. Only had 4/5 months - 4600 miles. We'll see.
We used them for a car collision repair. Not only was their job of a great quality but they helped us coordinate everything with the insurance company including arranging for car rental pickup and drop off at their office. They called us with weekly updates as necessary. It was the most painless major car repair process I have ever been through. Thank you to Willis Auto for their excellent customer service and willingness to help.
Most reliable car I've owned
by Princess Obong from Atlanta, Ga
January 12, 2019
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
My overall experience was good. Customer service was also great. They dropped of the car washed and cleaned. The driver (Bob) was very respectful and pleasant to talk to.
Soul ! with Premium Package
by John from Florida
January 9, 2019
Excellent commuter car for the urban/city dweller, lots of storage inside, tons of cup holders and places to store bottles. Large center console, storage for sunglasses. Leather interior and lots of soft surfaces with all LED lights inside make for a more upscale feel. Enough seating for 4 average sized adults. Small SUV type storage via the rear hatch with the back seats folded down. Heated and Cooled Seats are worth every single penny more so in the brutal Florida summers. I've really enjoyed the large panoramic sunroof, all the tech, Android Auto/Car Play Support, lane departure and collision warning. Factory Navigation is excellent, screen is very responsive Android Auto & Car Play take it to the next level. Infinity Sound System is amazing as are the lighted speakers up front. There's enough hamsters (164 of them) under the hood for urban driving and getting onto the interstate/toll roads at speed with relative ease.
If asked if I'd buy this car again I'd do it hands down. I almost bought a 19 model. I've taken it on the road for hours on end, to the beach, into the city out into the country. It's never hesitated nor provided any issues in the almost 3 years I've owned it. It's a quality vehicle on par with the best of them.
I can't stay enough about Willis MINI and all the staff from Sales to Service. Jeremy takes such good care of me and my MINI whenever I stop in for service. Whether I need a shuttle ride or a loaner, I know I"m in good hands. I trust them--as a widow, it helps knowing I can rely on them.
This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
The dealership and the employee's I interacted with get 5 stars. It is a very nice dealership and they couldn't have treated me better. Everything went smoothly, they answered all my questions and didn't waste my time. One of the best new car experiences I have had 35+ years of buying new cars.
However, the car gets a one star. It has failed miserably in meeting expectations. It is the first car I can honestly say I made a huge mistake in purchasing and I arrived at that conclusion within a very short time. I live nearly 500 miles from the dealership and my trip home rates as one of, if not the, worst drives of my life.
Great car with one MAJOR issue
by Buzzsawjones from Deltona, Fl
January 3, 2019
I love my Soul, had it for almost a year. However I will never consider another Soul unless Kia fixes this issue. The issue: it doesn't support Google. The assistant button on the stereo only recognises Siri and ignores the other Major Assistant. But the Kia Optima works with both. It's quite annoying and almost turns me off the KIA experience... Almost makes me want to look at another brand once my lease is up.
Repairs have been reasonable and work to get warrenty coverage.
Amazing car, that is fantastic to drive
by fburghokie from fredericksburg va
December 26, 2018
We love the conform and drivability of the car. Tight steering, and very comfortable seating and car ergo-metrics. Nice milage and just fun to drive. Much roomier than expected and nice pickup.
I would recommend folks take a look at this vehicle. Kia did an outstanding job
Onboard computer said it was time for routine service. I was in the neighborhood anyway, so stopped off at MINI dealer to make a service appointment. Jeremiah said, "How about right now?" So got the whole thing done in just a few minutes without having to make an appointment. Thanks, Jeremiah and crew . . . great work and convenient too!
i love it
by ms. Canada from Richmond, Va
December 12, 2018
lots of space and good visibility and handles nicely in the weather..easy to operate controls, i like being higher than a car but not huge like a full size truck
Excellent selection of quality used vehicles. Priced very fairly, but low-balled big time when wanting to sell them my current vehicle to the tune of nearly 20% below KBB trade-in value.
I have never had any problem with this vehicle.
by Attic records from Pittsburgh pa
December 27, 2018
This car gives me everything I could ask for.It rides really good .radio and sound system sounds great and easy to use.love the heated seats and steering wheel on cold winter mornings and air condition seat keep you cool.
When you reply to a car search request for more photos it behoves you too include the vehicle and the dealership identifiers in your email, before demanding identirying info from buyers. This dealer accomplished that miniimum standard. Sadly, across the board dealers are so bad at this that carmax gets 4 stars.
Extremely reliable car
by Gina from Fort Lauderdale, Fl
December 25, 2018
This car did meet all my needs but I truly do miss my Toyota. I’ve been a Toyota customer since 1982. I miss it. This car is very dependable and reliable. Never had any problems.
They were kind, courteous, and easy to work with. Steve stayed late to make sure we were well taken care of. One area of improvement is to make sure owner’s manuals are in the vehicles.
Very Beautiful, Functional Car
by hollyjo89 from Bowling Green, Missouri
January 14, 2019
This car is so roomy, the trunk is over sized and provides more than enough room. The back seat is giant. There is so much leg room its unreal. The car drives so smooth, and gets great gas mileage. There are vents in the back along with usb ports. The XM Radio rewinds, yes you saw that right. It rewinds. The HD radio is a very nice touch but I do not like that in order to use apple car play you must have your phone plugged in. That seems old school considering that it has bluetooth.
I found a car on Cars.com from Kia of Des Moines and fell in love with it. I had some rough go arounds with dealerships and I was little nervous about dealing with another but Manny and all of the other employees there we so kind and worked with us to get the best price and the best car!
One of the best cars I have ever owned!!
by Rob S from Bloomfield, NJ
December 11, 2018
This car has exceeded all of my expectations on looks, options and price. I am glad I chose the Cadenza Limited over the Audi I was considering. Excellent warranty!!
Thanks so much to Ali for being so helpful! And being patient with me ! I was so comfortable and he was so helpful and explaining every process and every step I would recommend this man to all of my friends! He made the process so easy and I love my vehicle
Too quick a decision...
by Isaac from Boynton Beach, Fl.
December 6, 2018
Bought it from WPB Schumacher. Bad customer svce. Alignment issues til now, 6 mos later. Problem in steering column which is repairable for like $260, but Delray Kia refuses to fix!! Excuse is that warranty ran out!!!! Shows you how much Kia stands behind their products. The problem is a back and forth clicking in the steering and apparently common, but Kia could not care less!!!!! They even, at first had the gaul to try to charge me a $65 diagnostic fee. Will never buy ANY Kia again. Problem is that now I am stuck with pymts for the next 5 yrs....
I had a great experience with Gus Danso the other day when I traded my car in. Very helpful, didn’t pressure my into anything I didn’t want to buy, and he knew what he was doing. From the moment I walked in, everyone was extremely friendly and helpful. Would highly recommend and will definitely be back when I purchase my next car! Thanks again Gus, you were awesome!
by SCMomma from Jasper County, SC
January 14, 2019
I previously owned the 2011 Sorento. Loved it so much, that I put 175,000 miles on it. I upgraded to the 2019 Sorento. Love the heated seats, dual climate control, the 3rd row will be nice when I have a car full of people, and I love the backup camera.
Accomodating and dedicated to matching owners and vehicles
by Flightmechanic from DealerRater.com
November 9, 2018
Bobby was gonna make the deal happen! Assisting with matching financing to the buyer and a lender! Then took care of all the detsils satisfying the lenders requirements and leading the buyer to a successful conclusion of the deal.
Great van for an affordable price!!!
by Indyangie from Evansville, Indiana
November 11, 2018
Super reliable! It has been parked outside in Indiana for the past five years through boiling summers and freezing winters. It has only failed to start one time and that was because I needed a new battery. It has tons of pickup. So much I feel like I can beat a corvette when the light turns green! Easy to drive and comfortable enough for my family. We got a basic model to save $, but it is well designed. I've driven it to work since we bought it new both long (1 hour) and short (10 minute) commutes. We have also take it on 5 vacations over 700 miles one way. If I ever buy another van, I will get another Sedona because of the great experience with this one. The only thing I've had trouble with is associated with winter outside parking. When I pull on the door, not knowing that it is frozen shut, it may slightly jar enough to for the door sensor to think the door is open. After climbing in through the passenger door, which never freezes because it is next to the house, we have to drive five or ten minutes until the car warms up with the ding ding ding of the door-open alert on. That is so annoying, but a fellow outside parker told me to reach in the passenger side first, start the car and go back inside for 10 minutes before trying to open the potentially previously frozen driver door. Lol. What a genius!
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