Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Range Rover HSE LUX - - Dream Car!
by BRYON from GAINESVILLE
January 7, 2019
I wanted a Range Rover for many years and finally treated myself. Its an absolutely dream and looks and drives perfect! It has all the power and style needed to go from vacation to a business meeting in the city!
I came into Infiniti of Clarendon Hills looking for something new, and a break from the Lexuses and Acura???s I had previously driven. I met Bill who showed me the new QX50. It looked good, drove great, and has the most comfortable drivers seat I???ve come across. Bill is a pro who helped me get a good deal on a brand new vehicle. I???ve bought over 40 cars for family over the last 35 years, I???d recommend the QX 50 and Bill highly.
Excelente comfortable I love it !!!!!
by Gabby’s Toy from Yuma Az
December 10, 2018
Excellent car , met all my needs , my kids are happy , now we can go wherever we want not more worries for the road !!! ’’’’’’’’’’’’
I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
Fun and beautiful car!
by Kelly S from Issaquah WA
October 17, 2018
This is a head turner and the attention to detail in the interior makes for a comfortable ride. Good pick up and trunk can hold an average supermarket run.
My experience with Land Rover at Hinsdale was exceptional. I appreciate the professionalism of the team specifically Brendan Heston who walked me through the sale. Was very impressed and would buy another vehicle there.
by RealtorOfGA from Brunswick, GA
December 21, 2018
This car fits all the needs of a busy realtor. Great leg room for clients in the front and back. I chose the LUX. The HSE lacked some features and didn’t have leather in some of the places the LUX has it. Great SUV!
The work was done in the time they told me it would be and having a comfortable place to wait.
Worst car we’ve owned
by Cruz from Revere, MA
December 1, 2018
Worst car ever it’s left us stranded in the road we’ve had to tow it home on its second year. This third year while we were driving it was telling us that the air bag would go off randomly. Just now we were driving to a concert and it’s telling us that the batter is in overload whatever that means. I think it happened because we have the heater on and it’s also told us that there’s an error with the engine. How does this all happen with a brand new car’ This has never happened to me with a Toyota Honda Hyundai dodge or Mercedes before. I bough this car thinking it would be great and range rovers are so popular. I just finished paying it off and I completely regret buying it.
My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left. Great customer service!
This is the best SUV you can get
by Rover Convert from Chicago, IL
January 6, 2019
Obviously the Range Rover is the coolest looking SUV on the market, and it has all of the European feel and quirkiness you could want. Is it the only European SUV actually made in Europe? Anyhow, what are these poor quality ratings all about? My prior vehicle was a Touareg TDI, that thing was in the shop 20+ times by this point (30k miles). This has gone in once for a software update to fix a false DEF fluid warning. That was bad as it sort of left me stranded, but otherwise problem free for 30k miles. One complaint is the bottom of the seats are a tiny bit narrow and on long trips becomes uncomfortable. It is possible my big butt is to blame for this one.
I can't say enough good things about this dealership. Patrick and David took the time and provided the patience to find the perfect car for me. They were both so knowledgable and informative and answered all my questions. All of the employees I interacted with were very personable. Their "team approach" didn't go unnoticed. I would highly recommend this dealership to my family and friends.
Amazing off road cechile and just as good around t
by Liskiguy from Patchogue, new york
November 8, 2018
The styling is great and the
Performance is awesome. Off reading is amazing and handles well in the snow. Interior is a bit dated but improvements made on the 2019 models
Just bought a 2011 Jaguar XKR Convertible from Land Rover Hoffman Estates from Patrick Lecinski and it was the easiest transaction that I have made in 20 years. From the first phone call to many follow up phone calls over 3 weeks, the deal was made, and it was easy no pressure. I bought the car based on the documentation they gave and there word on the condition as I was not going to come to the dealership to test drive as I live in New Hampshire and they are in Chicago and from all the interaction with Patrick and team answering question about condition and service of this vehicle they did everything I asked and more.
They are the most professional team that I have worked with I just wish they were local as I would buy from them every time. When the car arrived it perfect just as the pictures and description they gave.
This is a top-notch group and I would highly recommend them.
Just want to say thank you to Patrick Lecinski and James Russo you’re a great team.
Gary Sousa 12/04/18
Super charged dynamic is the way to go
by MaijaS from San Antonio TX
November 11, 2018
I traded an Audi RS5 for a Range Rover Supercharged Sport Dynamic and while it is not a sports car it is a really fun vehicle to drive. Lots of power, especially for an SUV. While I understand they are lighter than their predessors I love the heavy feel of the car. I especially love the styling, mine is black on black with dark grey wheels and red brake calipers.
My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left.
Great customer service!
Very Smooth a nd Reliable Vehicle I every Driving
by Miss Koko from Chicago
February 6, 2018
It Great nice Vehicle and Reliable Smooth Drive I really like the Leather Seating and interior and it a great Vehicle for High way driving
I researched for a new Land Rover Discovery 2018 for my wife, and found what we needed at Land Rover Hoffman States. In the past I purchased my other car, a BMW M550 from Motorwerks, and was quite pleased with them. So I contacted the Jon Hert from the Land Rover Sales and he was very accommodating, bringing the vehicle we wanted to our location and allowing us to do an extended 24-36 hour test drive. Once we decided to pursue the deal, he arranged with the Financial service and the General Manager, to do all the paper work and delivery, in our home, so that we wouldn't have to travel to Hoffman States. We are very pleased with Motorwerks in general and with Land Rover of Hoffman States, and will indeed recommend them to everyone.
Best vehicle ever
by Dawn R from Lantana,FL
July 4, 2018
Handles like a dream. Very smooth and responsive. Rugged and handles extremely well off road. Sound system is terrific. Looking forward to a great road trip with my vehicle this nest week.
READ THIS if you are thinking of buying a car!! I went to over 15 dealers in a period of 3 months and this one by far (well at least David Kaminski) was the best experience I had compared to all other dealers in the area!! He actually listens to you and NOT focused on the sale. He never bugged me like all the other sales people and worked over 3 weeks to find ME the perfect car. He gave me his phone # and told me to reach out to him personally each and every time I should need the service department in the future so he can make SURE I get the help I need (who does that?)….His boss (I think) David Lecinski was also wonderful to deal with!! This is such a stressful experience and they made it so much easier! BEST dealership I've ever been to and I highly recommend!!!!
Absolutely love this car this is my 4th range
by Dmw sport from La Quinta CA
June 4, 2018
Love this car!! A perfect size and very realiable can’t wait to get my 5th range sport looking now for my next one right now’
Thanks again Mr. George Obas of Napleton Hyundai. This is my 4th new Hyundai. I am a very customer. I will definitely be back. and I will always recommend my friends and family.
Most unreliable vehicles we have ever owned
by Lawrence from Edmonton Alberta Canada
January 2, 2019
Made the mistake of buying two . 2017, 2016. Both been to dealer so many times we count. Have to wait for weeks to get them in for appointment. Only dealer in Edmonton. 2016 front wheels bearing replace, trammison valve Body replacement, two injectors replace, engine codes , water in taillights replacement two times. Still have bad transmission lag. The car making a turn it start rolling then nothing for three to five seconds like it is in neutral . It get worse in colder weather. It only has 16000 kms on it. 2017 battery replace. It was at dealer three time for the Electrical problem . Six months to diagnose the battery replacement. Roof trim coming off. The nav system died had to go in for up date. They gave me a new Jaguar for a loaner for two weeks it had electricity problems with it when I had it radio stop working😂😂. The are every costly to service . Oil change around $600.00.First year $900.00 the second they need to change brake fluid. 9000 Km on the 2017
I have owned 5 Land Rover vehicles, this is my second RR Sport. I would never own any other vehicle. All other luxury SUV pale in comparison and design. Mercedes, BMW, Porsche, Lexus, Infinity are all a joke. I’m hooked for life.
I had hesitations about purchasing the LR RR Sport equipped with a 6 cylinder turbo, until I drove it. Plenty of power with room to spare. Not to mention the benefit of much better gas mileage that the 8 cyl. I highly recommend this vehicle if you’re looking for a LR.
Land rovers are fun to drive! They look great! They are not the best made cars though? It is not the German engineering of a BMW or an Audi? But they are off-road capable and still a lot of fun to own !
Love the classic box, utilitarian look of this vehicle. Too bad they retired this model and replaced it with a Ford Explorer look-a-like! Test drove this vehicle in off road mode and it handled really well. Such a stable vehicle. Now just gotta find a model in the right color with heavy duty package!
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