From the very moment I stepped inside of the dealership I was greeted by a wonderful concierge service whom immediately introduced me to sales person named Gohar. Gohar wasted no time placing me in the exact car I was interested in. Gohar address all concerns I had regarding my Lexus and remained consistent with communication during my purchasing process making it a pleasurable one. I intend to return to Lexus of Queens in the near future when I upgrade and I highly recommend purchasing your Lexus at the queens location solely because of the amazing customer service.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
very smooth communication, clear price structure, the sales guy Kunal was very honest, overall im very happy with my business with them. i was little not happy with the time waited to get the financing rate, but it was.ok.
First let me say that i normally don’t do this. My experience was so good that i had to. I first went to Great Neck for a different car and found out that it was already sold. No call no deposit from me so that’s completely understandable. Upon walking on the lot i came across my baby. There she was a nice yankee navy blue 2013 740 Li BMW with a caramel interior... I looked at the price and quickly thought i can’t afford this - or so i thought. Upon entering the building i was greeted by Mr Rick Rogers. He was very articulate and persuasive without being pushy. Straight off the back i could tell i was dealing with a seasoned veteran. So within our conversation he suggested that i take her for a spin and boooooy did i... Best test drive I’ve ever been on. All the amenities anyone can ask for. Luxury power performance and payment lol.. After my thrilling test ride it was time to sit down and talk to John the financial guru.
The first thing he said was i will get u where u need to be. That sounds great but what’s the catch.? There was none !!! Within hours i was driving my BMW off the lot and into my driveway.. My payments and insurance are within reason for my situation. Overall i had a GREAT car buying experience at Great Neck and i will DEFINITELY recommend them to all my friends... BTW this is a real person and story..!!!
I "LUV" my new Lexus! Thanks Clement! You're the Best!
by Qponer from DealerRater.com
November 12, 2018
I've always dreaded the car buying experience... until I met Clement Max Corriette. From the start, he was very hospitable and professional. I'm so glad that he was the one that offered his service when I came in. He set out to help me accomplish my goal of purchasing a 2019 ES 350 on the same day. It was crunch time for me because I had to return my current lease to another dealership in a few days. When my original plan didn't work in my favor, Clement went above and beyond to offer other scenarios until we agreed upon the best deal for me. He also took care of my lease return. I am forever grateful to him. He is very knowledgeable. He has many years of experience in this field and knows it inside out. He truly lives up to his title of "Lexus Certified Master". I recommend all of my family, friends, and anyone who reads this review to come in and speak to Clement. He will take care of you - no matter what your situation is. (I'm also looking forward to utilizing the nail salon/massage center that he has implemented at this location).
I have been going to Rallye Lexus for years and I keep going back since they make getting a new car a completely Wonderful Experience. My salesman Anthony is great to work with and while I have the car the service dept.does a great job helping me keep it in tip top shape. Pam my service coordinator goes out of her way to make my service experience a pleasant one and if she happens to be outJoanne is there to help me.
The service was great. However, not really sure why the bulb was blown. Could have been mistakenly loosen during last service. The bulb has been blown since my last service.I thought the HID bulbs last longer than 4 years and My car is garage kept.
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