We wanted a well appointed, comfortable riding and driving, excellent safety features car. My son owns a ES-300 and my cousin owns a RX 350 and has had many years of excellent owner experience with their Lexus vehicles. The RX 350 was our first choice in the various models because we like it's mid sized SUV styling and features. We are very pleased with our purchase and believe we will have many years of reliable service from this vehicle. We subscribe to Consumer Reports and the RX 350 has top level reviews documented in new and used vehicles.
I walked into the dealership and no one was on the sales floor. I was passed several times with no greeting by who I thought were salesmen since they were wearing the polo shirt with their insignia and they just went to their office. I waited for ten minutes and decided to leave. Guess they didn't want to sell me a car today.
most luxurious car I have ever owned
by Barbara from Medway, Ma
November 20, 2018
I love it. Its very good in the snow extremely reliable and the most comfortable ride I have ever had. I would recommend this car to my friends and family.
I walked in and George asked if I needed help. I asked him what I was looking for and I found the RX350 I wanted. He made the process easy and painless. All questions answered up front. He did what he said he would do. Took my car back for the detail and my day light went out a day after purchased. THEY FIXED IT. David in service was professional and completed the work on time. I'm very happy with my experience. Ask for George in sales or David in Service.
I FEEL SAFE DRIVING THIS CAR and it has style1
by style with safety from Santa Rosa, CA
November 17, 2018
It has style, great performance, safety and speed when needed! All the
things a woman on the go needs and appreciates, including excellent
comfort and ease to operate.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Only Lexus for me
by Ms. Maroon from Newport News, VA
November 4, 2018
I owned a 2010 RX 350 Lexus, and I will never own any other car but a Lexus. Fits me perfectly. Perfect all around town
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Albert conducted the financials and extended warranty on the purchase of a pre-owned BMW X5 from Westcoast Auto Sales. The car was in excellent condition. We agreed on pricing and terms ahead of my visit. When I arrived, everything was in order and the closing process was quick and easy. No BS. no pressure to add on things (I asked for the warranty). Albert is a car enthusiast and appreciates how other enthusiasts approach the car buying experience. All around a very good experience at Westcoast Auto Sales.
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