I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Best all-around Car
by Christo15 from Wilton, CT
December 15, 2018
The GX 460 is a great family car that provides a third row and great leg room. The gas mileage is dismal at a 15 mpg average, but the growl the car makes when you start it almost makes it worth it.
The dealer, Ajay knows just what I want, what I can afford, and makes it so fast, that you just love the whole experience of buying a car from him. I used to get sweaty palms when it came to buying a car. Now it's like Christmas! Daji allowed me to watch the Redskins play while he finalized the paper work, which was accurate, precise and done within minutes. Laleh, went searching for something for me to eat while awaiting for the policy documents. A great team.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
Great dealership, love the body shop! Frank Namin best salesperson--John Alcorta great body shop manager.
by RaveDave5000 from Vista, CA
January 8, 2019
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
Best car I ever owned
by Jvk from Hillsdale
December 1, 2018
Really love this car. Was a loyal BMW driver and switched on advice from another Lexus owner. Great ride, plows through snow with ease, and very quiet.
I really regret not going to Action Automotive sooner! Every other dealer I visited used high-pressure/high-stress sales tactics, had zero respect for my very busy work schedule, and not one of them could even get my name right!
Ben had everything ready to go, and got to work right away on beating my bank's finance rate. I was in and out quickly, with no pressure, no stress, and a great rate on my loan. Would DEFINITELY recommend!!!
New previously owned car.
by KyleMN from Minneapolis, MN
January 13, 2019
This car has everything I was looking for. I am pleased with the design. It drives and handles great and is comfortable inside with excellent storage in the trunk.
I bought a Lexus ES350 from this dealer. Mathew promptly responded to my email. Then I had a very good experience dealing with AJ during the deal and after sale. They all are very professional and friendly. Smooth transactions. I am sure I will be returning to them for future cars.
Pretty awesome car.
by Mandyrockette from Norwood, pa
December 27, 2018
Well nothing is perfect, this car definitely met all of my needs. It drives smoothly, it’s just a little low to the ground so I’m constantly worried to scrape the bottom. I would definitely buy this car again.
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
Best and Worst car I’ve owned
by CA91 from New York, New York
November 28, 2018
Vehicle performance is amazing. The interior layout is horrible. The small turning angle in the city was a small problem at first but easy to adapt.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Most reliable car I Have driven
by lexusfun from Fishers IN
December 14, 2018
This car is wonderful , met all my comfort needs , smooth ride, exterior and interior is in perfect shape, low mileage, has 2 keys
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Best car I've ever owned!
by tcorona269 from Fairfield, CT
June 12, 2018
Great styling, performance and drivability. Technology package is second to none and the Mark Levinson sound system is unbelievable. Overall, this FSport LS 460 is the true competitor to the Mercedes S Class.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Very reliable car
February 18, 2018
The RC Coupe is a nice couple with real good performance. The seats in back are very tight and the car can use some weight reduction, but overall great car.
Our 5th great car from Off Lease! Damien was wonderful, and helped us navigate the car buying process yet again. When we???re in Florida, we always stop by off lease as the selection, quality and price is unmatched! We call Nashville, TN home much of the year, and there is no way that you could find so many late model premium late model cars and trucks (the truck selection is amazing). It takes a bit of time and research, but loved Damien???s honesty and help in finding the perfect SUV for my daughter. Mike Katz as sales manager is truly the best! Thanks Off Lease!! We???ll be back!
by Fsport-girl from Orlando, Florida
December 1, 2018
I just sold my 10yr old IS250 (which I absolutely loved) for this one.
I can't begin to explain how I feel when I'm behind the wheel. I have the pearl gray exterior with black interior.
It's a head turner and I'm complimented about it everywhere I go. It's worth every penny!
Customer service was awesome, jermery was so patient with us, he took the time to hear us out to see what was the best option for us and was very honest about cars that has been in accident. Armondo was great worked with us....
Most fuel efficient car use dyet
by LexusDan from Las Vegas, NV
October 28, 2018
This car meets all my needs starting from the stylish interior and very stylish exterior of the the vehicle. The infotainment center is very cool.
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
Very bad quality, A/C Problems, 2015 models
by US from Phoenix, AZ
November 21, 2018
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
Asad did a exceptional job assisting us in finding the right car. Everything went smooth and I am sure that we will return if there ever will be a need for a new Acura..
Performance and comfort from Lexus
by Sport Sedan fan!!! from Maryland
January 2, 2019
I have a 2014 Lexus GS350 f sport rwd and it has won me as a sport sedan driver. I've owned BMW 3 and 5 series and this car performs just as good as the 3 series and definitely better than the 5 series. The reliability on this car is MUCH better than both BMWs. The interior is stylish and of high quality. The rear leg, knee and foot space is also much better than the BMWs I owned. This car handles really well on highways just as good as when I push it around corners. It stays planted and the acceleration really wakes up in Sport and Sport+ modes. The brakes are solid and it does about average on fuel mpg's. The seats get the job done in supporting your legs, back(lumbar) and sides. The seats have control adjustments just as good as any other sport luxury car I've driven. Give it a test drive and you won't be disappointed.
Bought a 05 Lexus from Shell Motors. The car is clean and runs very well. Benny and Wahid were very friendly, honest, and helpful. I would recommend this dealership to my family and friends.
Most reliable car I owned
by dutchincali from Hillsborough, Ca
January 5, 2019
Great sporty looking car, good gas mileage, nice interior, good pickup speed, only drawback is that the backseat felt a little small. Would highly recommend Lexus
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