Lexus for Sale in Scottsboro, AL

We are so glad we chose Harbin! They treated us very well. Most dealerships we have been to have taken well over 3 hours but not Harbin, we were there for about 2 1/2 hours all together. They got us in a car we love with a great payment for something so new! We will continue to do all of our future business with them! Thank you.

Bobby and the guys down at twin city are the best ,if u need a car or a truck u need to go there.Bobby really help us to get our Nissan,we really appreciate him.thanks again.

We appreciated the concern for us getting just the right car and at the same time not being too pushy.

Michael (my customer service Rep)was courteous, knowledgeable and provided a thorough assessment of my vehicle. The entire service team is friendly and helpful.

I like the accommodations and the person who helped me responded to my questions. The car wash done was needed and was grateful that was done as part of the package.

The whole thing was great... Very friendly and answered all our questions... Very quick on the process as well... Will refer others here..

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

An hour and a half away from home,and the best spent gas money in a long time to visit this small town car dealer. First off ,before even going there , I made a phone call and was greeted warmly by a knowledgeable and polite lady, who was very helpful and went out of her way to satisfy my questions even sending me extra pictures. We were shopping for my mother-in-law, a very sweet lady who deserves nothing but the best, and that's what we received, the best treatment, the best service and patience as well. No one is pushy or breathing down your neck, all questions answered, no hidden agenda's. An item needed replacing on the vehicle we settled on, and we journeyed the next day to look, drive and inspect the vehicle. My mother-in-law and wife loved the car, the atmosphere and everyone who worked there, so we settled out , and off we went, the very next day, the item that needed replacing went bad, the dealer was closed that day, so the next day they were open I called and informed the owner, what had happened, well it is a used car, so I didn't expect anything, but what I got was compassion and understanding as well as a willingness to correct and make right , that which went wrong, with having to ask. the owner offered to send her shop mechanic to meet us halfway, but I think the 3 of us wanted to make the trip again, just to get together again with this helpful friendly staff and owner. The failing item was replaced, and we left happy and glad we had chosen this establishment, and even tho it is a drive for us, we will be a return customer at some point, hopefully not too soon, lol., So to summarize, don't even think about it, just get in your car and go visit these polite and helpful people, you won't regret it, Thanks again to all, your good neighbors in Tennessee!

I thought the people there was really nice. It took a few days but we finally got things fixed so I could get the vehicle

Super happy after buying my Acura TL at a fraction of the price that a dealership would have priced me one. My Acura was clean, services and they showed me the history report on the 2 cars I looked at. I was also impressed at the cleanliness of the business. Very professional. Thanks Sybles. I will refer many others your way.