The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
I had a great experience with buying my first car at Fair Oaks Lincoln. The salesman Joe F, the Manager Rodger, and the Finance Manager Felix made this experience nothing short of amazing!
They worked extremely hard to get my approved for an auto and to get me the best interest rate possible. I appreciate their hard work, exceptional customer service skills, and efforts to make me as comfortable as possible. Fair Oaks will definitely be my place to purchase vehicles in the future.
I purchased a Lincoln MKT from the Napleton Lincoln Dealership in Blue Island. Scott was very helpful in showing me how to access and use all of the applications. His assistance helped me to become familiar with locating the app and how to use it. He even setup a few of the applications for me. I was treated with courtesy and respect. I would not hesitate to refer relatives and friends to visit the Blue Island dealership to purchase a vehicle with the assistance of Scott.
My experience at Napleton Lincoln dealer at Blue Island was sensational! I???ve never been treated with so much respect, courtesy, and professionalism at any dealership like this one! Nick and Dan were true men of their words, I will recommend them and their staff to anyone! Thank you so much guys!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Awesome.from the first Phonecard to Tim (of which they were five) To the keys of actually buying the car. Tim made it very easy, he explained all the features and a car that I never saw that many features and I???ve called him a couple of times since to remind me I watch some of the features are. The finance man Nick and I am sorry I don???t know his last name just made buying the car so simple explained everything in detail to me I probably bought 10 cars in my life this was the easiest one thanks Napleton thanks Tim and thanks Nick If I could put a six star on my review I would have
I recently brought my employer’s vehicle in for service. Johnny was my service rep. From start to finish, he was very polite and knowledgeable. He was conscious of getting my boss’ car done in a timely manner as I had to deliver it back to him. We will continue to ask for Mr. Johnny in the future. (Review name Says Bob but it was Johnny H)
Absolutely the best ! Everyone there treats you very well, new car dept. people, finance dept. and service dept.
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