I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
I had an excellent trade-in experience with Sam, Michelle and Bill. I hadn't met them before my purchase. At first, I was a skeptic and hesitant of any dealer. I was treated well and fairly. They are diligent and professional.
Wonderful experience with Tony at Libertyville Lincoln. We first made contact with Tony about the MKX around noon on the day the MKX Lincoln Offers were expiring but we couldn't get to the showroom until 6pm! Tony worked with us as we test drove, decided on what we absolutely had to have, selected a car, worked out the price and signed all the paperwork.. Tony stayed late and literally lock the doors when we left at 10pm (1 hour past closing). We picked up the car the next night and Tony stayed late again after closing.
I came arrived in the middle of the afternoon for routine servicing "The Works".. The racks were empty and I was out in less than an hour. I was given a checklist of services performed and future requirements with an explanation, and the price was reasonable. I used to work in a garage and I know good service when I see it.
Code viewed on dash engine was missing turned off restarted ran fine reported to dealership and they corrected problem in wiring under warranty same day no appointment was required and waited for repairs at dealership
The staff was able to get me a appointment on short notice before I took a trip. They got my car in exactly when they said and has it back to me shortly before the time the estimated for the service. I appreciate that my time was not wasted waiting and how friendly they were
This part of my service was excellent. I had the car in for service and asked that the battery be checked. They told me it was fine. Electrical issues started up again almost immediately. Brought the car back to the quick lane service and... Check the battery, fail the test, replaced it and I was on my way in no time. And the quick lane service manager was nice enough to take off the labor for my having to come back a second time. It was greatly appreciated.
Exccelent customer service,friendly admispher quick service.minor error taken care of immediately.have no compliants about the services rendered.would recommend to families and friends.I was also satisfies with the price I believe it was fair. Thank you to the persons responsible for the services and hospitality.
Caleb greeted me at my car I pulled into the service drive. Was very pleasant. Came into the service dept for oil change and to have the snow tires put on the vehicle. Service was quick and all details of the vehicle were explained Highly recommend seeing Braeger Ford of all your automotive needs
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