Great prices; they set their prices very competitively. Great customer service. Lorin was very efficient and helpful. They were flexible on our trade-in, and the process was very smooth. Honest, nice people.
I had been looking for a vehicle for a week before i went to Fred Leatz at Victory. Being a first-time car buyer, the whole process had so far been very difficult and everyone was giving me insanely bad offers. I wish i had gone to Fred from the beginning. Not only did he get me a better deal than anyone and the best trade in value for my current car, but he also gave me financing tips and made sure i knew everything i needed to know before i left the dealership. Fred went above and beyond for me and him and Jason gave me the best deal possible. I would recommend Victory to my friends and family.
Kyle did an excellent job of detailing the Lexus 450h features and benefits to me. Then provided the same level of detail to my wife when I brought her back to see the car on a later date. Strong product knowledge, but not pushy at all. Just providing superior information. It was a great buying experience and I WILL buy my next car from Kyle! In fact, my wife commented to me after we left the dealership what a great job Kyle did and how much she enjoyed the car buying experience... she hates buying cars! Great job, Kyle!
It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
Happy with experience. Took longer than expected. I was surprised they couldn't get the parts for 4 days. I'm very unhappy with Ford about the expense of a tail light. Probably won't purchase another ford until they change their tail light situation.
Everything was explained before repairs were made. I was able to call with questions and Malik's response time and knowledge was excellent. Getting a loaner was an easy process. I will definitely be going back in the future!!
I have to say these guys were the best. Understanding in a stressful situation for my husband and myself. Got us into a new flex the next day. Great dealership, great sales guys, great finance guy. Very helpful even though we went through our own bank. We will be buying from them again.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
We went into Zeck not knowing what to expect Fran helped us every step of the way and even offered his personal opinion of the truck that I ended up buying! He wasn???t too pushy and helped us every way he could! I will definitely be back and asking for Fran in the future!
Forget what you've heard about buying vehicles from dealerships. Zeck Ford has simplified the experience and made it easy. There was no negotiating or being taken advantage of. No pushy salesmen or tricks being played. Zeck Ford offers the best price upfront, and offers the best customer service around. Nino and the entire staff was very straightforward and kind throughout the entire process.
I recently was in search of a quality used and preferably certified vehicle with low miles. Salesman Louis Scrivo faithfully worked to locate and delivered such a vehicle. Louis Scrivo's courtesy, attention to detail and commitment to not only the sale but also to the service delivery was key. Louis Got It , a Sale equals Service Delivery
Mike helped us find our Snow White! He took out all the stress of buying a vehicle and got us into our new truck quickly! Thanks a million!
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