Great customer service, and a huge selection of vehicles. A no pressure sales technique with a consultative manner. The facilities at this location are spectacular. If your looking for a new car, you won’t go wrong here.
Came in for a 4,000 mile service. John and Andrew were very efficient and pleasant. Had a nice read for 90 minutes and my CX-5 was ready, clean and shiny. I'll be back. I will purchase my next vehicle from your dealership.
Perhaps the easiest car buying experience in my life. And this was my second time buying a car from Mazda of South Charlotte, because it was such a great experience the first time!
Thank you, Peter LeViev! Really appreciate your help and customer service.
I will highly recommend if you want to buy go here and ask for Sarah Shepherd. She is very knowledgeable, personable and doesn’t pressure you she keeps your interests in mind at all times. I love the service I receive here each time. All star place!
I dreaded looking for a car and dealing with sales. I started my car search on Consumer Reports, and used their TrueCar connection to hook up with with dealerships, Union County Kia being one of them. Treaor was the first sales person who left a voicemail introducing himself and if interested, to contact him for more information about the Niro. Trevor was low pressure and fabulous to deal with. Even other Union County Kia employees congratulated me on my purchase - very friendly staff. Upon delivery, Trevor spent 45 minutes going over every feature and ensuring I was comfortable with options before I left the dealership. Very satisfied with overall experience.
Came in wanting to look at a used car on the lot, but after talking w/Kyle, thinking about what was in my best interest long term, ended up leaving with a brand new 2018 Mazda6! I absolutely LOVE it, and i would recommend Kyle and Keffer Mazda to anyone looking for a vehicle!
It was easy from online shopping to dealership experience. Our sales rep was knowledgeable and helpful. The car was delivered just as promised. The dealership was clean and up to date giving a great first impression of how Keffer Mazda cares about their image and the cars they sale.
Happy except told navigation included but wasn???t.
by Danielp from DealerRater.com
November 25, 2018
Pleased with most of our experience we had at dealership. Only issue we have is that we were told by first salesman that the car was equipped with navigation, that Mazda puts the chip in once car is bought. When we came back to take possession of car we asked again about the navigation and was told this car didn???t have it nor could they add it because we were already getting a hell of a deal. We were told this several times by several people. While we understand that maybe we were getting a great deal it was supposed to have navigation and we had no reason to believe it didn???t. We were going by what the salesman told us.
I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
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