Inquired about a used car and received prompt and excellent response from the sales team member. In addition I received a follow up within a few days.
Great Family Car
by samslayer088 from Atlanta, GA
October 29, 2018
We've taken this car to the beach several times. We've loaded it up with a double jogger, rooftop cargo bag and a tow hitch platform (we call it the 'back deck!) with a cooler strapped to it. It has a nice ride and with the third row, everyone has a great seat. I've owned the Pilot, FX 35 and for the price, the CX-9 is a great value.
This was not my first experience at a car dealership and I can confidently say, without a doubt, this was m best experience ever. The sales representative I was with was exceptionally helpful and kind as I was shown around the lot. The test drive was nice and the route they have gives you a nice variety of environments to test the vehicle out on. Payment was a breeze and by the time I left I felt as though I knew everyone there. Best lot out on the automile!
I absolutely love it!
by mwilsonrn from Wilmington, NC
October 29, 2018
This car met all of my needs. It has plenty of room. I love being able to play music and use my phone through the blue tooth. No cords! Very comfy vehicle. Perfect for what I needed!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
August 26, 2018
Pretty slick looking car, inside and out. We needed more room than a CX-5 and this worked out perfectly. Nice smooth ride too. Love it
SAM Alhout is the best he work hard to make sure you are in a nice affordable vehicle. SAM ALHOUT WONT STOP UNTIL YOU PULL OFF THE LOT!
10 years later we bought a new one
by nin1six from Sacramento, CA
November 11, 2018
2009 was the last year before Mazda moved to the ridiculous Disney(r) Cars smiley-faced grill and got rid of the LED taillight array. We loved the CX-9 so much we just bought a 2019. Over the years we had our share of maintenance issues and brought it in for a few recalls, but nothing outrageous. After 160k miles the transmission is losing transmission fluid, although I don't know where, so it was time to go. A window motor is also starting to fail, the 2nd, which is a $300 repair, and the power liftgate occasionally complains and has to be manually pulled down. But great 3-row for the money, and not as common as other crossovers.
My salesperson, james, was very nice and knowledgeable
by Nateduda01 from DealerRater.com
December 5, 2018
James my salesman was very nice and knowledgeable. He had my best interest in mind when helping me find a car. Would recommend coming here for anyone.
Love the car, not the dealer!
by SeaLuvr from Cannon Beach, OR
January 5, 2019
We love our Mazda CX9. It's 8 years old and we are the original owners. It's been a GREAT car until we took it in for an airbag recall notice and the service tech BLEW OUR ENGINE while working on it! We're currently living a nightmare trying to work out a resolution with Royal Moore Mazda in Hillsboro, Oregon!
wonderful service!! jenna is great she had my vehicle in and out and running when I left the service dept.
2010 Mazda CX-9
by SPCarr from Cincinnati, OH
October 17, 2018
The car runs great, is very spacious and comfortable. Can't beat the cost when considering the features you get compared to other makes. We bought the car used and with only 33K miles on the vehicle it is like a new car.
Zach Alicea was incredible! He was very personable and attentive to my vehicle needs. Zach is also very knowledgeable and reliable, I highly recommend him! Shelley was also a huge help. I can’t wait to go back for all of my future vehicles.
The most fun to drive crossover I could find.
by JC from Walla Walla
December 9, 2018
I purchased this car over a year ago as a certified dealer demo. I had been driving Subarus and other SUV's. The Subarus have uncomfortable seats. The CX-9 has very comfortable seats, great driving dynamics. Plenty of power with the turbo and the most quiet car I have owned. It is also a beautiful design especially in Soul red.
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
My Second Mazda CX9
by TheresaL from Tully,NY
July 28, 2018
We bought it used from a dealer. The navigation system sucks and we end up using apple maps. The gas mileage is not great but otherwise it is comfortable and prety reliable. We have had a few repair issues with the dealer
Bought a great Hyundai from KDK. This place does it right. If you have an issue here they will help you. Ive watched KDK bend over backwards to help people. They do a great job too. Ask for John C if you need help. He does a great job! KDK sells great cars and trucks. Go give them a look.
Truly zoom zoom!
by J Rudolph from Louisville, Ky
September 12, 2018
The interior is set up perfectly for what I love and I feel so proud when driving it around the outside looks amazing. I am able to get up and go on the interstate just like I love to.
Tom Kirshstein has me coming back. This Sales Specialist has helped me with not 1 but 2 V W purchases and I will be back for a 3rd in the future!
Luxury car at Mazda prices
by Jimsmazda from Dallas, TX
May 19, 2018
This has been a terrific car - fun to drive, great mileage for the size, very adaptable for multiple people. It is my daily driver and although it is a 7 passenger vehicle, it never feels big or bulky. The four cylinder turbo is both economical and responsive. The faults: some of the climate control buttons are too small, the middle of the second row is uncomfortable, the seat releases for the second row are not intuitive. These issues are minor. Overall the car feels very high end and I love driving it rather it is around town or on a trip.
Ron was very nice , knowledgeable , and very easy to talk to !!! His personality made for a very pleasant and fun day !!! I left with a beautiful car and was very satisfied !!! I will be back !!!
MOST RELIABLE FUN & STYLISH FAMILY CAR !
by LAURENT from NY
November 9, 2018
MAZDA CX-9 8 SEAT CROSSOVERS GREAT FOR FAMILY WITH KIDS & CARGO . THE CX-9 IS CAR THAT BLEND STYLE FUN & SAFETY & ON THE TOP OF PERFECT BEAUTIFUL DESIGN !!! THE CAR IS ON THE TOP LIST OF SUV & TRUCK I LOVE IT & NO NEED TO BREAK THE BANK SO ITS OVERALL ONE OF THE BEST DEAL. THX MAZDA FOR GREAT CAR!
Ron was very polite and knowledgeable about his job. Over all great experience and I would recommend this Montrose Mazda to anyone looking to buy a car.
Great Mid-Sized SUV
by Trice from Peoria, IL
October 11, 2018
We were looking for something with more space but not quite the size of a full size SUV. This car is the perfect fit, it has 3 rows, with enough space for adults in all 3 rows, and all 3 rows are very comfortable to sit in. It has the higher profile we were looking for, the ride is very smooth, and it's a very fin car to drive. It has AWD, and the Entertainment system is reliable, easy to use, and the best I have ever seen in a car. The only negative is that the gas milage is lower that that of it's competitors, but considering it's reliability, and everything you can get for the price compared to it's competitors, it is well worth it.
I've come to this dealership before due to a recall on my 2007 Mazda. I've always had good customer service in the maintenance department, so when it was time to finally buy a car I decided this dealership would be a good start. I'm SO happy I made that decision because the customer service and atmosphere here is excellent! Joby was super helpful, listened to all my ridiculous requests and made sure I was happy with my purchase. I would highly recommend working with Joby if you have the opportunity to do so. Shane was super helpful explaining my finance options and made sure to explain the process while we waited for my information to come back from the bank. Jeremy went through the paperwork thoroughly and quickly and made sure to stop and answer any questions I had, in detail. I was even there past closing time (I try not to be that person -seriously!) and no one even batted an eye about having to stay late to accommodate me. Overall, excellent customer service. I would highly recommend the Mazda brand and the Kent dealership.
by BrianL from Wexford, PA
July 26, 2018
Currently leasing. I have nearly 50k on it, with no significant issues. There is an occasional squeaking from the rear suspension. Fuel economy in mostly highway driving is 24 mpg. The car is very fun to drive for it's size. I'm a Mazda fan; if you enjoy driving, this is the suv for you. The car is a real head-turner; probably the best looking seven passenger suv. I have the signature series, so my comments apply to that trim model. The Bose sound system is exceptional. I'm an audiophile and musician, and I can say that I've never heard such an in-car sound system. Although I'm tall, I'm thin, so the seat width is fine for me. However, if you're broader in the beam, you might find the front seats too narrow. My only real complaint is that the front seat needs the ability to tilt. More thigh support would be good, too. That being said, I've driven 12-hour trips without fatigue. I have no doubt that there are better suv's, but I think that the cx-9 is a real value. My understanding is that my minor complaints regarding the front seat have been addressed.
Always have a positive and pleasant experience. Getting my oil changed. The wait is almost always a bit long but, I attribute that to the service and quality.
by Petra from The Woodlands, TX
August 18, 2018
This is my second CX9. I got the new redesigned one because I loved my old one and the new look is awesom. They really hit the nail on the head with this new redesign. The CX5 is also super cute. Mine is also so much fun to drive. I wish Mazda had a bigger version or a cool looking mini van.
Great service, Very patient with Miss Picky "Me" Mike was very friendly and easy to deal with. No hassle, No pressure. I will defiantly go back.
Has been an outstanding automobile!
by Page from Luray va
September 23, 2018
This has been an outstanding vehicle since we purchased new in 2010! Excellent for travel and excellent in the snow! Would highly recommend the Mazda CX-9
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