I recently purchased my Jeep Cherokee here and had a great experience! All of my concerns were addressed without hesitation. Everyone was extremely professional, patient, and kind. I highly recommend this dealership to everyone.
I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a better interest rate than the one my bank had. Overall good experience. I bought a certified used car. I was disappointed to see the gas tank at empty when I picked it up. I was told they did not fill certified used cars only new cars when purchased. I had to come back for my second set of keys and get it created. That gave me an opportunity to use their service center right away. The service center lady was very nice and they took care of me pretty quick.
This is the 3rd Mazda I've purchased from Werner in the past 4 years. Everytime I've done business with them they have always been professional and fair. Their service department has always been reasonably priced and quick to get me back on my way. We will definitely be back in the future.
Robert worked hard to put a deal together on short notice so that we could take our new CX5 home within hours. He even made the delivery special by putting a big bow on the car to celebrate a birthday! Great experience all around. Thank you!
Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
Best car buying experience with Gary - super sales person!
by Kathy C from DealerRater.com
October 4, 2018
It was time for a new car and we thought a Mazda would be a great choice, but were not sure if we wanted the CX-9 or the CX-5. We stopped into Lannan Mazda and met Gary, the super sales person! Wow he is awesome, he has the strongest attention to detail of any car sales person we have ever met. He made sure we talked with him about our needs and how we planned to use the car and then he took over to ensure the car was ready in three days. Then when we picked it up he spent the time showing us all the features and making sure we were comfortable, a 12 speaker Bose radio system, incredible feature! Gary, thank you for being extraordinary and making our car buying experience 10 stars! We would highly recommend Lannan Mazda and in particular Gary for your next car purchase. He is pleasant, funny and just a great guy to work with. Zoom, zoom
I went to Lannan because my daughter has purchased 3 cars from them. Gary was great to deal with (same salesman as my daughter), he answered all my questions, got back to me quickly, and was very patient as I came to my decision. When I picked up my car he assisted me with setting up the technology and even had the service technician talk with me about a maintenance schedule as I only drive about 5,000 miles a year.
Lannan was great throughout the entire process. Very friendly and really took the time to make sure every need was satisfied. Gary was a great salesman, very personable and helpful. Easily the most helpful and caring salesman I have ever worked with.
Drove on the lot and wham, found what I was looking for.
by Boston1979 from DealerRater.com
July 1, 2018
The service I received was great at first I thought because two black woman looking for a car wasn't gonna be a very good experience I mean, no I could not get a break on set price but once I reviewed the cost it was a little better. I drove off the lot with the car I wanted. Salesman Gary Ferreira helped me a lot and still checking to see if I am all set with my purchase. Thanks Gary
I drove all the way from Maine to buy my Mazda 3 GT from Lannan Mazda. The price was unbeatable and well worth the trip. Once I was there, Gary Ferreira made the experience delightful. He is thoroughly knowledgeable about everything Mazda, kind, patient, friendly - just a really nice man. He spent a long time acquainting me with the electronics and other features. I was new to much of it, and I I never felt embarrassed or rushed. Everyone at Lannan was friendly and helpful. I recommend Lannan, and Gary in particular.
The salesperson, Duarte Bettencourt, was easy going and helpful in my decision to buy a Mazda for the first time. Sean Scheiffern in financing was very accessible when I called to discuss changing my warranty protection status.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.