These guys were great. I was a little apprehensive at first about working with a used car dealer, but they had the specific vehicle I was looking for. Wesley and John were very helpful and friendly, with no hard sell. They gave me a fair offer for my trade, and the vehicle I purchased is in excellent condition. I’m very pleased with this dealership and the transaction. I will definitely check them out again when I need to replace my next vehicle, and I recommend them.
Great Car to use
by MAS KSA from Riyadh
September 18, 2018
Very luxury, comfortable and easy to use.
I planned to buy one asap.
I recommend it to all as easy to maintain and spare parts are responsible.
Thank you Brendan for getting me in a convertible!
by topdownalwaysERS from Cambridge, MA
July 19, 2018
Super easy, low key. Brendan listened to what I was looking for, and gave me some great options, including the Mini Cooper Convertible I am driving and loving. The Finance/Paperwork guy made it quick and easy too. Looking forward to doing business with South Shore Mini for years to come.
by Rock from Charlotte NC
December 20, 2018
This car has all the technology that is available and leaves me worry free.
It constantly informs me of what is going on, is extremely comfortable and gets awesome mileage for a family sizes sedan.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Most Reliable, Dependable sedan
by JACK AMIN from Tustin, California
January 2, 2019
this car has very comfortable sitting space in front and back, it has great safety fetchers that help fro lower insurance premium, also car has so many options it is fun to use and nothing is complicated.
I and my family love this car.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Comfort and luxury
by Lisaz from New York new york
January 14, 2019
I’ve driven this vehicle for a year. It offers stability, reliability and much comfort. It is stylish and I would recommend it to anyone looking for a certified used vehicle.
We recently purchased a used Mazda CX5 at Mazda Gallery. Our sales person, Joe D, made the whole process simple. There was no pressure, but he was there to answer every question and to expedite the paperwork process. I feel we got a great car, a good deal and a few laughs thanks to Joe.
Great performance and comfort
by PeterC from Manchester, NH
December 31, 2018
This vehicle meets all the options and comfort I was looking for and very reasonable in price. Would recommend this vehicle to someone else and I would purchase another one....this is the second Mercedes Benz we have owned.
I had a great experience purchasing a certified, pre-owned vehicle. I worked with Rene La Paz in the sales department who was excellent! Rene listened to me and found exactly what I wanted. I couldn't be happier with the experience and Rene.
It's a close 2nd to the car I gave away after 27 y
by Christopher, MD from Bowie, MD
January 3, 2019
Exceptional. Great performance with a constant felling of comfort. total control as you turn the steering wheel, which can make all of he tight and quick turns.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Mattharlesse400 from Indianapolis, IN
November 13, 2018
I searched for the perfect car for car obsession of mine. From jaguar to Porsche I have been obsessed with performance. After owning a RWD mustang, I need I was looking for AWD and that limited me to German importants. The 911 s has everything but the price points limited my access to anything made in the last decade. So I drove my first 2016 Ecoupe and I was instantly satisfied with everything! Performance styling and comfort all combine for the perfect combination! I’m in love with this car and I’ve driven everything else on the market! I know you can purchase cars that have more performance or more luxury etc... but this car was good enough in all areas to please this customer!
Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness high. Very grateful for Jeff and Jeremy. Odometer Fraud. Patrick Titshaw tried to commit odometer fraud with my 2015 Smart Car Passion Coupe to evade honoring the four year 50,000 warranty.
Best car I have ever owned!
by Nmaria0529 from Dover, DE
November 22, 2018
This Mercedes is sporty and luxurious. The six cylinder engine gives it plenty of pep. It has all of the technical features one could hope for!
Just get a new MB c300 from this dealer. Had a really good purchase experience working with Stephen Leung. He is very friendly and responsive.
Beauty to Behold
by Leslie 0822 from Riverside, Ca
August 14, 2018
My husband is very happy with his purchase.
He has a sedan car with and coupe look with only 10,000 miles. I believe we got a great deal for the car.
The features are magnificent. Again I can’t say enough about the customer service we obtain as well. Thank you Mercedes Benz and Andrew
I had an excellent experience throughout the purchase of my car with Charles Scrymgeour. That experience extended through the delivery of the vehicle purchased and the return of my previous car.
by Nate from Newport Beach
August 9, 2018
I just purchased this car and absolutely live it. Very solidly built. I was trying to decide between the E class and the BMW 5 series, so I spoke to the guy that used to service my BMW. He said that he doesn’t see many problems on the E class, but went through a laundry list of issues with the BMW.
Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn???t the happiest with the original online and phone correspondence. Very quick off the phone, ???no negotiation,??? They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. Turns out they do negotiate ;) All in all I???m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process.
Most reliable car I have ever owned.
January 8, 2019
Best mileage, comfort, and driving distance. Would not change it, but job changed, no longer will be driving as much. Mainly was used to drive between hospitals. Most mileage was freeway, minimal city driving wear and tear.
This and other Herb Chambers dealerships correctly price CPO Mercedes so you do not have to go through the absurd haggling process as with other dealerships. This transaction with Karl was handled without any issues from the moment I walked in to the dealership through the delivery of vehicle to me in New Hampshire. This included working with Darnel in their finance department to obtain excellent rates. I highly recommend this dealership and they have honored each subsequent issue with no questions asked.
The best car I ever owned
by AmirD from MA
December 27, 2018
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
PAUL MC DANIELS IS ALWAYS VERY PLEASANT, EXTREMELY KNOWLEDGEABLE AND JUST AWSOME TO WORK WITH!!. DARNELL CARUSO-STEWART IS SO PLEASANT & SUPER INCREDIBLE IN ANYTHING AND EVERYTHING SHE DOES!! SEAN BRESNAHAN & FRANCO CORDANO ARE BOTH KNOWLEDGEABLE AND VERY PLEASANT!! WE HAVE BOUGHT 3 CARS IN FOUR YEARS AND WILL NOT BUY ANY WHERE ELSE " THIS IS THE BEST DEALERSHIP AROUND WITH A TOTALLY AMAZING TEAM YOU ROCK!!!!!!"
Most reliable smooth car
by Kausar from IL
November 17, 2018
Great ride with AMG wheels plenty of leg room premium package leather seats beautiful white color smooth reliable ride auto stop and adjust speed sensing other car speed around
I can???t stress how amazing Awara Osman, Darnell Stewart and Paul McDaniel ! I wouldn???t go anywhere else. I strongly recommend the dealership. From day one These guys were amazing. I will send all my family and friends over .
A great E class
by Tumi08 from Burtonsville, MD
December 23, 2018
I absolutely love the design and engineering of this vehicle. I would recommend you buying this vehicle. She drives very well and is a constant looker. Great vehicle.....
I had the pleasure and good fortune of working with Phil Saissi, Elder and Ahmad at Flagship Motors when purchasing my CLS400 recently. It was an emotional time for me as my dream car (CLS550) had recently been totalled, the insurance process was not easy, and so to find a team as helpful, supportive and empathetic was wonderful. They took care of the return of my Enterprise rental car; Ahmad drove me to my home and they sent John to collect me from my home to drive me back to Lynnfield to collect my new car. Every detail was taken care of. Phil even came in on the Friday he was supposed to be off work. Elder took me through the features of my new car, connected my phone to BlueTooth and patiently pointed out differences between the 400 and 550. Derek was efficient and effective at getting financing paperwork processed. Phil followed up with me a few times after the sale to ensure all was well, and to wish me a happy Thanksgiving. I am very pleased with the service received and recommend this dealership highly.
2017 E 300 Disappointment
by englebear from Englewood
October 13, 2018
Horribly functionality and unreliable electronics. I just don't trust this car.
I am forced to put my starter in a specific dock for charging in the dashboard; just give me a key please if I have to put it somewhere. No recognition of a baby carriage coming right at my car as I was in slow traffic, but when I pull into my garage the beeping system goes nuts; and the worse navigation system.
The problem with the car started with black "brake-dust" covering the front wheels, which the dealer said was normal; I never had a Mercedes with that problem.
I previously had 2 E-350's and they were reliable, with a more powerful engine and a pleasure to drive. The new version lacks the power, with technology that doesn't work like it should.
I'll take my 2016 GLE 350 SUV and WAZE any day.
Phil was terrific! Professional from start to finish. Worked hard to get me the best deal that could be had and followed up on every detail to then end.
Great car. Second E Class, others were SL and SEL
by Pat La Rue from The Villages, Florida
November 3, 2018
I have read all the comments and I notice there is not one about the noise the motor makes when you first start it. They say it is from the Turbo Charger in the 2016 thru 2019 models. The noise drives me crazy. Any one else have the same noise problem. Otherwise I love the car. It was the same as my 2013 E350 Sport but this rides a lot smoother. The Sport road very hard and I like a soft ride. Two service managers told me the same thing about the motor. If anyone has the same noise problem when you start up the car and the motor is cold please let me know at PLarosa101@aol.com. I would appreciate it.
This is my third car from this dealership & my experience buying this car was the best! Phil made the entire process seamless for me & a very enjoyable experience. Once Phil took care of all my needs, Justin in Finance was great to work with too. Franco showed me all the upgrades in the car & set up my garage door opener (that I couldn???t get paired w/ my last Benz). I wanted to thank Phil, Franco & Justin for making my car buying experience, easy, enjoyable & efficient. I love my new 2019 Mercedes!
Best Sedan I've ever owned
by ccoleman from Peabody, MA
August 1, 2018
This car exceeded my expectations and I am happy that Mercedes listened to its customers regarding features it would like the E-350 to have and they made those changes what is now the E300.
Great place to buy a new or used vehicle. Very friendly and knowledgeable people, Tyler Cabral Was a pleasure to deal with. Thank you guys and I'll be seeing you guys again in the future!!!!
by Jamaica boy from Washington DC
December 28, 2018
It's a great car for know but looking to upgrade next year. A little small for my family but it's doing the job at the moment.
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