You’ll be greeted promptly, and everything will seem smooth and easy till you reach the finances part where someone should really shout “game time”...
The financial process was really tense, if not dark and shady. I walked in with my own approved credit from another bank, but they pushed for another application of their own finance department which I agreed to. To my surprise I was approved for a lower rate with but I did not know that till I refused to buy with th rate they quoted me and started walking out. I’m talking about them trying to get me on a 13.5% instead of 5.9% that I ended up buying the car with, and I only did because I really liked the car... one more thing don’t count one the free loaner most of the time, but they will arrange a shuttle service for you...
Best driving car I’ve owned. My third one
by Victor Z from New York
May 26, 2018
Excellent value. Reliable and fun to drive.
Easy to park in small spots. Great gas mileage
Would definitely get another one in 3 years
All4 great in the snow too
From the moment I walked through the doorway, Wilkins was a dream come true. Ed Chwal got the pricing I wanted and the entire deal signed, sealed and delivered in a few short hours. Ed was nothing short of incredible. If I could give him alone five stars I would. He walked me through every step and made me feel extremely confident about my purchase. He not only showed me how to use each and every aspect of the interior, but also showed me how to maintain the exterior. Ed's knowledge of the vehicle and the process were astounding. I have never felt better about buying anything. He also went out of his way to secure an accessory that I really wanted. I was going to head to another dealership and go with another brand, but I chose Mazda because Ed showed me and convinced me that I was making the right decision with Mazda.
Great car. Great value
December 2, 2018
Car was great gift for my daughter. Just what she needed. Small 4 door and newer model with good handling. Sun roof and front wheel drive.
Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
like it alot
by vanyelgb7 from green bay, wi
December 24, 2018
I really like the car just couldn't afford it right now. I am hoping to find another one in my price range. Really like cars.ccars.cocars.com.
We were in the market for what would be our 4th Mini vehicle and checked two other dealers in the Chicagoland area. A blind email to Mini of Chicago set us up with Ric Tryce, and we could not be happier with our experience. Ric was very friendly and VERY knowledgeable about the entire Mini line and was great to work with. He was quick to answer all of our questions and would not give an answer without knowing the right one first. The entire dealership was friendly and welcoming. This dealership "gets" what it is to own and drive a Mini. We also had new accessories installed on our vehicle and service department was great and easy to work with. Mini of Chicago is our new Mini dealership of choice!
Not Mean to have Children in the back seat
by Yessi from Monterey Park, CA
August 5, 2018
I got my Mini Countryman new in 2015 and I just loved it and I still do, fast forward to now 2018 I have a 1yr old baby and every time I get him out of the car seat he is drench in sweat even though I am freezing with a full AC blowing, I always wonder why is he sweating when I am freezing... Well, the reason why is because there are no vents in the back seat of the countryman and air can't get to him, and I just thought he was a hot sweaty baby. No wonder he hates it when I try to but him on the car seat, he also hates it when the windows are down just a little while driving. Since discovering this BAD engineering in the countryman I have place a fan so, my baby is always comfortable and I am currently looking into trading it in my country man for a car that has vents in the back seats . :-(
I contacted Mini of Chicago about a used 2015 Cooper S that had the rare combination of colors/features that I'd been searching for from Mini dealerships as far away as CA (I'm in AL). Alex S. responded to my request for information about the car. He was very helpful, and he made my crazy idea to purchase a car sight unseen seem normal. The paperwork was promptly overnighted, and the car was shipped directly to my home in AL in perfect condition. Thank you, Alex!
My most prized possession!
by Nickicashew from New York, NY
July 2, 2018
This car suits me perfectly. This is my 3rd Mini - I've been a loyal customer for many years. First I owned the convertible. As much fun as it was to have, it wasn't practical. There was very little space for cargo or passengers. Then I had the Countryman and it was perfect. I didn't think I could do better until I got my second Countryman and this time bought the Sport. It's an incredible ride. I have great control behind the wheel. And although I don't have the convertible anymore, I have the sunroof and I love the look of the hardtop.
I had a noise coming from my wheel as a result of apparent damage from parking boot. The manager took it for a quick spin and discovered it was just something bent. He fixed in in seconds and sent me on my way at no charge. It was a busy day there and they did me a big favor.
June 22, 2018
Fun to drive, plenty of room. Great features. Nice cargo area! Nice acceleration. Rugged and built like a bull. Love the twin turbo engine and sunroof.
I had a great experience with Mukesh Mehta on leasing a new Camry. He was very honest and friendly and ended up giving me a great deal. I hope everyone has as good of luck with buying or leasing a car as I did!
Most economical car I've ever owned!
by Cool grandma from Baltimore md
December 18, 2018
This car Not only met my needs but was everything I've dreamed of. I love the sport of driving the stick. The speed! A big rush...plus my grandkids love it!
Chris K is the best salesman I have ever dealt with. He know what he was talking about and what I needed and he did everything to help me out. I love this dealership as well as Chris K.
Really cool but complicated car
by Blackcat from Portland, Maine
May 27, 2018
This car is a beautiful style for a 4-door, AWD vehicle. It's just fun to look at.
The car is bigger inside than you would think, and it is taller off the ground. I can reach my mailbox from the window no problem.
The only reason I didn't give it five stars for all categories is that the interior is very complicated and you need to study the owners manual carefully to figure out all the features it has. It has more switches and screen commands than a passenger jet cockpit. Maybe its because I always drove older cars.....
But the features are cool if you can find them.
Aside from that this car handles very well and you can easily park in in any spot. Good visibility out the windows. Gets good mileage too if you turn off the 'Sport' mode switch. ;)
Mitch at Bill Jacobs is the best. He went above and beyond to help me get my beloved Mini back on the road again. I am so impressed with the quality of service which Bill Jacobs provides. I am especially appreciated of how dedicated Mitch is on providing the best service possible. I can't think Mitch and Bill Jacobs enough. I also owe the Mini corporation a big thank you too for standing beside their Mini products. I will now be a Mini customer forever. Thanks again Mitch and Bill Jacobs. Words can never adequately express my sincere gratitude for servicing my Mini and getting it operable again.
A joy to drive.
August 13, 2018
Before buying the Mini Cooper Countryman base model, 1.5 liter engine, I compared it to an an Audi Q2 which was another option in a crossover, but the Q2 does not have the passenger space of the countryman. Although many reviews say the base model has less power than the S anda pokey engine, for my purposes it has plenty of zip even with a full passenger load. I drive it in the mountains and it has plenty of power. It especially gets gas mileage on the freeway.
Mitch Shefveland keeps us coming back for ALL of our MINI needs. He does a "top job" in keeping us happy and our MINI Cooper running at it's BEST!!!
The maxi-mini (Countryman S) is very nice!
by CountryWoman from Glenmoore, PA
November 20, 2018
I am looking to replace a BMW X3 with manual transmission. Not many cars fit the small SUV niche with manual transmission. But the Countryman S does! Though, I think I'll buy the 2017 rather than the 2016, just to get a wee bit more space.
When my new car of three days had a flat tire, I was frustrated. Mitch at Bill Jacobs did everything he could to get me and my new Mini back on the road. I would highly recommend Bill Jacobs to you.
ULTIMATE BLEND OF , PERFORMANCE, LUXURY, AND STYLE
by Island Blue from Toledo, Ohio
December 24, 2018
ICONIC version carries 5 people in luxurious cabin without losing the character and handling of the Mini brand. Lots of unique style and tech features to separate this car from the pack, including SPORT mode and dynamic suspension dampening. We look forward to every trip we take in this awesome vehicle.
Respectful, knowledgeable, and friendly service writer (Aldo Huerta). After dealing with a rude service writer from another dealership this was a dream.
Tons of fun to drive, full of character!
November 1, 2018
Totally surprised with our Countryman S All4. Refined and roomy but still plays like a MINI. We drove both the MINI and the BMW X1 (same chassis). Both were very nice but MINI handles more like a sports car. Butter smooth engine (same basic engine as in BMW 3 Series) and responsive 8-speed automatic transmission (also used in Lexus RX350) work well together. Beautiful interior. We ordered ours loaded and don't regret all the goodies. The larger engine in the S is powerful. The All4 all wheel drive system works seamlessly - but accelerate on wet pavement and traction is excellent. Car has been flawless.
I had a great experience. Aldo was my service advisor. He took me to the technician to be sure we fixed the root of my Mini’s problem. He also set me up with a loaner vehicle to make the repair as seamless as possible. I will definitely be coming back the next time my car needs work.
Spunky Look & Fun to Drive
by BIGFamily7 from Alexandria, LA
September 12, 2018
I have been looking at these and researching them. My husband and I stopped to test drive. We were both surprised by the interior comfort, especially since we are both above average height and long legs. Fun to drive and the toggle switches give it that old roadster looks. Had more pep and go than we expected. Engine Noise is the only real drawback.
The driver came and hiked my car back to Naperville on Tuesday. It was repaired and ready when I drove in on Thursday. The new windshield was perfectly installed and other issues resolved quickly. Mitch Shefveland is one of the most amazing service reps you have! At any dealer! (I used to go to the St. Louis area, no comparison.) He keeps an eye out for upcoming issues and we resolve them as needed when I am in Naperville. Since I am 2.5 hours away, this is important to me.
Back to a MINI :)
by Blackwhite1 from Indian Head Park, Illinois
August 8, 2018
I’ve had four other MINI’s over the past 15 years - from a few two door hardtops, a convertible, and a 2015 Countryman.
I took a break from the MINI’s and bought a 2017 Toyota RAV4 - only kept it 14 months - missed the go cart handling of the MINI.
Now every morning when I go to the garage my MINI makes me smile :)
This 2019 Countryman is by far my favorite !
MINI has made a lot of great improvements over the years.
Taking my car to Bill Jacobs is always a pleasant experience. Mitch, my Service Advisor, is kind and respectful. He has gotten to know and always asks about the family. He keeps me informed. He will always go to bat for me to do the best he can for my car. He even calls her by her name, “Dory” ! You are great at what you do, Mitch!
I had had a really bad week and was feeling kind of hopeless and defeated. I walked in to 4 wheels of fox lake and Nick was so amazing, He not only got me in my dream car, but he made the entire experience stress free and fun! He turned my entire week around and my car is amazing!! I love it. I will recommend 4wheels of fox lake to anyone and everyone!
Love the xxxxing thing
December 22, 2018
Better than then the 04 mini I used to drive blah blah bla blah blah go buy one for sure upkeep isn’t any different then any other car I’ve owned
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