East Bay Mini and Salesman David Dagstanyan
October 1, 2016
I just received my Mini Cooper from East Bay Mini with David Dagstanyan as my agent. From beginning to end it was a fabulous experience! David is very knowledgeable about the vehicles he sells, which makes your decision on what to buy much easier. He is not pushy and you can tell he has a genuine interest and priority in getting you the car you want rather than what he wants to sell you.
At the outset, David was patient with my questions and requests to drive different model cars and he got me into each model to test drive. He was knowledgeable with all of the features of the different models, was able to point out differences, and handily answered all of my questions, allowing me to readily narrow down my choice to the Cooper S Hardtop I ended up buying.
Once I decided on the model David informed me of the Mini Garage where you build the car you want from scratch and took the time to explain ALL of the features of the website so I knew how to build my car. I iterated on the accessories several times, going back to David each time to go over my choices. He was patient with explanations on every visit. When I finally settled on the accessories we went over them together and David saved me one thousand dollars giving me some additional accessories by putting me in a package that contained the accessory I wanted with additional upgrades that were part of the package. His knowledge of all the packages and individual accessories saved me a lot of time and money. I couldn’t be more thankful!!
Once the order was placed, I was told how long it would take to build, ship, and deliver the car to the dealer and their estimate and that was right on target. It’s quite a fun experience; with a little research, you can track the car through factory build, track the ship carrying your car from Oxford, England to Port Hueneme in Southern California and finally trucking it to the dealer.
Once the car had arrived at the dealer, it was prepped, detailed and ready. We completed the financing and then David sat in the car to go over the operational aspects again. He verified I had no more questions and I was off and running.
As I stated at the beginning, it was a fabulous experience! David took the time to find out what I wanted and I got EXACTLY what I wanted. I’ve been driving the car for a week now without a single regret. As a matter of fact the car is more than expected of it. Great dealership and great salesman!!
Go with David Dagstanyan, East Bay Mini.