I purchased a pre-owned vehicle with Manny and had a great experience. He was patient with my million questions and made the experience seem stress free. I went to multiple dealers while looking for a vehicle and can honestly say orlando mini provided the best customer service.
by Yesica bengoechea and husband from Ormond beach, fl
July 22, 2015
We went two times since we bought our Mini Cooper. We were received by Adante Cameron both times. After that we always ask for his outstanding customer service. The service was efficient and quicker than average. The second time our appointment was by lunch time, There wasn't a very close place to eat and when we asked Adante for a taxi, he offered to take us to a restaurant that was nearby. Not very common these days !!! He doesn't only knows his job really well, also take care of his customers questions and necessities . Simply excellent ! We really recommend this dealer !
I love my Mini, so I want to make sure it gets the best service. When I dropped it off at Orlando Mini, I was greeted by Adante Cameron. I needed to get to work and was happy that he was quick with setting me up. My appointment was for 9 am, but I dropped my car off at 7:30 am. I was surprised to receive a text from Adante at 9:15 am stating my car was ready! It was so nice to just get a text. It allowed my to know my car was ready, while I was in a meeting at work. When I picked up my car, again I was greeted by Adante. His customer service was excellent and I received my car in mint condition! Thank you, Adante for taking such great care of my Mini! I would definitely recommend Orlando Mini!
I bought my Mini new in 2013. I have loved every minute of ownership. My visits to Orlando Mini have been pleasant. My recent service visit was no exception. Adante, my service rep is professional, empathetic, and knowledgable. Anthony has been my mechanic and is skilled, knowledgable, and efficient. The work was done quickly and accurately, and I was kept informed the whole time. I cannot recommend the Service enough!
excellent care and treatment, Had to have car towed and mini emergency was fast and all very friendly. My only problem was they should have siggested to go with the tow truck for had to take a limo down to get car back
The phrase "customer service" is spoken every day, by every member of the service department at Orlando Mini. Many dealerships allow customer service to take a backseat to profit. However, Orlando Mini continues to strive towards taking care of their service customers in every aspect of Mini maintenance; both scheduled and unscheduled. Customer service is not dead. Every time I have brought my Clubman into Orlando Mini, I have received top quality maintenance and customer service. Orlando Mini is set apart from other dealerships by making the customer service experience a top priority. Great customer service and excellent human interaction is what I have personally experienced since my purchase of my Mini in 2012; due largely in part by the leadership of the service manager Mr. Garrett Bowling, the personal care of Adante Cameron (service writer) and the entire service team. They (in my opinion) should be commended by the Field’s Auto Group for the continued support to the customers post purchase. If you have a Mini, or are thinking of buying one, please visit Orlando Mini and see what I mean. Thanks to all at Orlando Mini for your continued support and Mini care; Happy Motoring! T.S. (Owner of 2012 Clubman S)
Gio and Garret are Rock Stars!!!!!! They always take such great care of me when I bring my mini in for any service. I trust them and will have a mini as long as they are with the service department. I highly recommend them.
My wife and I both recently purchased Minis and can highly recommend Orlando Mini. If you go there to purchase your Mini be sure to ask for Sam Allegra. He is the consummate professional and will more than go the extra mile for you! We are extremely pleased with the service and love our new Minis to death!!
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Mi experiencia en la compra de mi guagua fue exelente la vendedora Beatriz muy profecional siempre afuego con nosotros, buscandonos opciones manteniendo siempre la buena cara y la pasiencia hacia nosotros y la familia por el tiempo desde que llegamos, en la busqueda de nuestra guagua asta la compra de esta misma.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
They are very good and they helped me lot especially Mr.Gill. He helped to get the best car for me and also helped me with my loan. If you would like to buy a used car then i will strongly recommend them.
Mike Jahangir is a very knowledgeable and professional salesman. He makes sure that the client understands all of the car???s features. He also makes sure that the client is totally satisfied with the car buying process even if he doesn???t handle a particular step. Mike is the reason we continue to go back to the dealership for many years.
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