New cars for sale near Suffield Depot, CT

My second visit for service to my dealer. I was pleased, but disappointed that I had to pay $179 for differential service for 4 Wheel drive at 15, 000 miles. Shouldn't this be included in my package that I paid for with extended service for 8 years. It was presented as all inclusive at the time of purchase. Please explain

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

This car replaced a 2010 Hyundai that was beginning to give me trouble. I decided to lease it - my first 100% EV - and installed a charger in my garage. So far I am totally delighted with the car - its finish, its drivability, and its performance. It is nimble and when I step hard on the accelerator (what we used to call the "gas pedal") it leaps forward like a startled bunny. To be sure there are lots of differences from the traditional gas-powered cars I have driven all of my life. It is really quiet, which sometimes is a little deceiving because it is actually working. The quiet and the different feedback signals that provides to the driver will take some time to get used to. Also, there are so many options -- many of them hidden several clicks from the top of the home screen -- that are still a mystery to me. (As usual, the owner's manual is almost impossible to use -- I have relied on asking ChatGPT for guidance). "What is that button for?" "How do I make it so the radio doesn't turn on every time I get in the car?" "Where is cruise control?" "How do I turn off the seat heaters?" -- the list is endless and I'm counting on slowly learning how all of it works. Overall, after a month of driving the car I couldn't be happier. It will be an "in town" vehicle -- the range isn't suitable for much inter-city driving -- but I love how smooth and competent the car feels. The finishes inside and out are great; seats comfortable and insanely easy to adjust; sight lines fine. It's a great introduction to the work of EVs.

My wife and I recently purchased a used car for our son from Liberty Honda. After we bought the car, we discovered that the radio and Bluetooth did not work. We contacted the dealership and they were amazing at helping us get the problem fixed. They assured us that they would cover the cost of the repair and they were good to their word. While they couldn’t repair it themselves, once we submitted the bill, they paid it immediately. Amazing customer service and most importantly, they showed integrity and stood behind the car that they sold us.

Jim Ward my salesman was wonderful!! He took the time to make sure that I would be happy! I bought my 2018 Murano 2 weeks ago and I love it!! He was so knowledgeable and made it a great experience. Thank you again Jim! You are the best!!!

I really love my new car. This is the 3rd Sentra that I have had. It is really comfortable and is a very good-looking car. I haven't learned everything there is to know about the car but the reference guide is very helpful. My last car was a 2010 so there are some major differences in it but I am learning!

I highly recommend purchasing a car and/or having it serviced at Acura of Berlin. I’ve purchased several cars from this dealership and each time I’ve felt that they’ve worked hard to find the right vehicle for me at a price that fit into my budget! I love the no hassle experience! I walked in today to look at the 2021 RDX’s. Antonio, my salesperson, took note of what I was looking for and worked the numbers so that I was able to get the car that I wanted. Within 4 hoursof walking in, I was able to drive home with my new car! (I traded in my 2019 RDX) Extremely happy with my new RDX! Also, I shout out to Keith and his crew in the service department. Every time I bring my car in for service, they always make me feel valued and respected! Again, I highly recommend Acura of Berlin, not only to purchase vehicles but also to have them maintained and serviced!

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

Drove every mid-size PU truck available. The Ranger Lariat won hands down. More room, better ride, and more power than the Tacoma. I read many of the pro reviews and totally agree, the 2025 Ranger is the best mid-size truck on the market. The V6 will blow you away.

Awesome customer service thanks Hector Morales, always helpful and knowledgeable regarding any questions and concerns

I recently had an outstanding experience purchasing my 2024 GMC Sierra AT4 at Gates GMC in Windham, CT. From start to finish, the team at Gates exhibited clear communication and professionalism, making the process seamless and stress-free. What stood out the most was the transparency and honesty in every interaction, with no hidden agendas or surprises. I felt valued and understood, and they made sure all my questions were answered. I highly recommend Gates GMC for anyone looking for a reliable and customer-focused dealership. Thank you for an exceptional experience!

I saw this car driving by the dealership and automatically was drawn to it because of its color. GMC calls it brown but one print out called it crystal metallic purple. It changes colors depending on the weather. I love the handling, the dash and all the bells and whistles! My grandchildren love how much room that it has!

We had been researching and reviewing cars for a while. When we walked into Key Hyundai of Manchester, took a Tuscon 2023 for a test drive, well, that was the end of our search. Not only was the car the one we fell in love with; Brianna was a great representative for the dealership. She was patient with answering our many questions and quite efficient in processing the paperwork. She helped us from the moment we walked in the door until we were happily driving off in our new Tucson, ensuring us she'd be happy to continue answering any questions that may come up! Thank you, Brianna!

Desean Martinez helped us through the process by showing us the used cars Lia Honda had that fit what models we were interested in. We considered trading our Crosstrek, but we realized keeping it would make it a quality second car. Desean made us feel comfortable for the entire ordeal.

My last four cars have been Honda Accords. This time I purchased a 2025 Accord Hybrid Touring trim. My previous Honda was a 2013 Accord EX-L V6 w/Nav; I liked it better. It accelerated, it was comfortable but not too big, it was dependable, it had the right amount of high tech features. By contrast the 2025 Hybrid Touring accelerates at a more leisurely pace, is comfortable (with exceptions), is hopefully dependable (we'll find out), and is overly technical in the display and elsewhere. It is bigger than my 2013 Accord (more than mid-size in my view), and that concerns me. Everything in the well-less trunk sloshes around. There are no buttons to push to open garage doors; Honda asks the owner to subscribe for and download an app called MyQ and link it with HondaLink in the display for a software solution. The two apps refuse to link in my car, and I am not about to pay a monthly subscription charge for SaaS when buttons would have been fine. Sure, my MPG have risen from 27 to 45, but who really cares? With the Touring, there is no height adjustment on the front passenger seat, and I am not yet fully comfortable with the lumbar support on the driver's seat. There are two many controls on the steering wheel, dashboard, and display. Simplify, Honda! Simplify, simplify, simplify!

I had a great experience working with Sylvester Evans at Hoffman Audi to get my 2025 A5. He was patient, thorough, knowledgeable, and friendly. I highly recommend him.

It was a good experience. The lead sales man was a little on the rough side. But all was good.

I Love our new GMC Terrain… We had an awesome experience buying our car. The car was better than what I thought it would be!! Inside, It has great space.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

Recently purchased our first ever Kia! Evan was wonderful to work with and the process went smoothly , he kept us updated at all times and answered all our questions . We are really excited to have our new Telluride! Evan explained everything about the car in GREAT DETAIL… he was really patient as I am not good with the new technology 😆 and he made things easy to understand! Thank you Evan for making this a great experience !!

Impressed how easy everyone made the buying process easy to do- from sales, service and finance. Mike was also very helpful in explaining the vehicle functions

The dealer stuff were very professional, friendly and cooperative. They were willing to deal with me over the internet and by phone and they were quick to respond. They also were very reasonable with the value of my trade in vehicle. I drove 4 hours from Pennsylvania to Connecticut to meet in person and close the deal. I was out and driving on my new purchase within 2 hours or less. I would recommend a friend to buy there!

This is an AMAZING dealership. We purchased a few months back. Our salesperson Fran was awesome. He didn't push. He showed us the car we wanted to see. It was just as advertised and sold itself. Jake, the business manager, was awesome. Everything was so easy. Brought the vehicle in this week for my first free oil change. Right on time. One hour as promised. Their on-site restaurant was great. I had lunch, and my car was ready. Full inspection and topping off fluids, checked brakes and tires, battery, etc. I wouldn't buy a Kia or Ford anywhere else. This place has got it right. Kudos on great customer service!!

Great little truck. The look, feel and performance is amazing. The gas mileage is outstanding. All of the equipment inside is very well designed and looks nice.

So far so good! This truck is the nicest truck I have ever driven. The stance, ride comfort and options are top notch. I went from a 2023 High Country that was having drive train issues but had all the creature comforts that you would expect in a top of the line truck. With the lack of confidence in that particular models 10 speed transmission issues, it became necessary to reestablish my confidence in my General Motors product.

Always timely service with a smile. The waiting area is comfortable and well kept The staff is always attentive to the customer The facility is attractive

Love my 2026 Honda crv exl I had another crv from 2007 that died at 400,000 miles. So happy with this vehicle. Would highly recommend!!