I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
Felt unwelcome, as nobody cared! No one meet at the entrance, had to find someone who can help. Took 3 hours to change oil, got a package with a car wash and after 2 hours the car wasn’t washed. Took another 45 min to do so.
Hire more staff and train on customer service!
I feel like family here with Evan & Ian (the twins) These 2 are an absolute pleasure to work with on any level of purchase and cant forget Jordan the #1 man that makes these deals possible. I cant say enough I want to thank all the employees a Tynans Nissan For being so friendly and always greeting me and my family at the door. Always a pleasure Louis Benavidez
Great overall experience at Tynans. I worked with Dan and bought an electric car, the Leaf. He is very knowledgeable and not pushy at all, which I appreciate. Most sales folks don't know much about electrics, and i feel like i end up doing their job for them, but this was not the case al all with Dan. Tynans is lucky to have him.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
Super easy transaction! Located the desired car online, called for appointment, took vehicle for a quick test drive and closed the deal. People were friendly, helpful and efficient! Would recommend!
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