Very well laid out showroom, as well as good variety of vehicles. While shopping there my wife text me that a Sportage we had looked at the day before had been reduced to the price we offered. I purchased my vehicle elsewhere.
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I totaled my 2018 Altima last week in an accident, and went to Downtown Nashville Nissan, hoping to get the same car again. Jim was extremely helpful and understood my situation. In a little over 2 hours I drove away in my brand new 2018 Altima. It was amazing, fast and I could not have asked for better after still being shaken up by last week accident.
I had a wonderful buying experience at Downtown Nashville Nissan. Jim Ransom was a knowledgeable and friendly salesman. He explained all of my options very well and walked me through the entire process. I will definitely be back!
I would recommend Hyundai Volkswagen of Murfreesboro. I was with my brother-in-law and was so impressed with the way Chris Oliver handled the process. He really was very helpful and made the process as seamless as possible! He is awesome! Everyone there is and I love the coffee machine by the way!
In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
Dealership: my husband and I have been to several dealerships in the last few years. This was by far the best experience we have had. They don???t pressure you to buy anything and their inventory has just about anything and everything. Even better is that the price of their vehicles actually are in line with what jelly blue book values them meaning you aren???t being upcharged like most dealerships. Plus snacks and drinks were offered every time we came in. Our salesman was Justin and was hands down the best salesman we ever dealt with. There was never pressure on us to purchase and we could look at and drive anything we were interested in. Any information we needed was supplied and everything was just an overall please thank experience. So much so that we already know that if we are in the market for another car in the future we will reach out again to buy from Justin.
I read some of the reviews. And I was worried but they had a car that I wanted. I bought from out of state. So that was scary. But everything went great. They always returned my calls and all the paperwork was completed with no issues. And I love the car. I worked with Jonathon in sales Steve in finance and the manager Derrill. If you got to have that car. Go ahead and check them out. :-)
Hallmark Hyundai made buying a new car from a dealership an enjoyable experience. Their salesmen were not pushy, or overbearing. They answered all of my questions honestly and made me feel comfortable while shopping for a new car. While waiting for my new car to be detailed I mentioned I was getting hungry, and the salesman brought me a BBQ sandwich from where they had lunch catered that Friday. Now that's customer service! I would definitely recommend them to anyone.
Jeremy was very polite and helpful even going so far to send me pics of the truck before it was listed. He called to check on our experience even a couple of times after we drove it off the lot.
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