it was one the best car buying experience I've ever had. highly recommended. whole team is just great from Sales to service , if u don't have time to shop around u better go to Auto collection of Murfreesboro cause they save u a lot of time and money .
Great place with great staff! The price was amazing and we absolutely love our new car. We did experience a battery issue, but it was a used vehicle. They paid for us to receive a new and were extremely professional. Would definitely recommend to friends and family and I???ll be sure to come in a few years! :)
In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
I recommend the Mazda product and Sales rep, Elijah Taylor, great and great. Ben M in finance ruined the whole experience because he threw a tantrum when I did not wish to hear and or purchase extended warranty product. To the point of demanding why I would not listen to his whole sales pitch and confronting my spouse as to why she would not say anything. He has issues but I am choosing to give Elijah the 5 stars he deserves. The other guy is creepy and should never be left alone with customers.
Great experience, nice facility, helpful staff and thorough examination of my vehicle. Went in to get the airbag recall replacement completed. I was given a list of items that will need attention soon and not pressured to have them completed immediately. It was very different from the high pressure service centers I???ve been to in the past that make you feel like your vehicle is going to fall apart if you don???t get everything fixed immediately.
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
Very well laid out showroom, as well as good variety of vehicles. While shopping there my wife text me that a Sportage we had looked at the day before had been reduced to the price we offered. I purchased my vehicle elsewhere.
Bishoy Rizk is one of the nicest car salesmen I have ever dealt with. He was very genuine and straightforward and was eager to ensure I was comfortable with the truck I selected as well as the terms of the deal. Doug Hammond showed me many accessories available for my truck, but was not pushy at all. Austin Evans was easy going and straightforward when it came to signing papers. It was a very refreshing sales experience. Would absolutely recommend him and Nissan of Cool Springs for your vehicle needs.
Gil made sure my vehicle was handled with care from start to finish. He was very patient with helping me understand the process and kept me informed about every step. I highly recommend going to Gil for your regular service needs!
Had my trade appraised, a good deal on a used Prius V, plus financing and paperwork finished in under 2 hours on a Saturday!! Chris Elam was my salesmen. Chris was able to answer all my questions(many via text before I arrived), and guide me through the steps. I’ve now purchased 4 Hybrid Prius vehicles and 1 preowned Tundra from John Roberts and have had nothing but great experiences out of the sales department. Additionally I have had most of my service work done there and they always have good coffee and great service.
The customer service was excellent. They prepared a schedule for future maintenance. They also helped me with a problem that I had with the right mirror and ordered the part that was needed to repair the window.
Tristan was very helpful. I'm in love with my Sentra.
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