Everything, the staff did everything possible to guide me through the purchase process and they handled the deal in the fastest time I’ve ever experienced. There was no pressure from anyone they just laid out what options were available to be.
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
I PURCHASED A VEHICLE FROM ARIA AUTO SALES.. MEGAN WAS MY SALES PERSON SHE WAS VERY NICE AND VERY HELPFUL I WILL BE BACK TO PURCHASE FROM HER AGAIN AND WILL RECOMMEND FRIENDS AND FAMILY TO PURCHASE FROM HER AS WELL....THANKS ARIA FOR MY NEW RIDE AND THANK YOU MEGAN!!!
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
by Not really the 'Family Store' from DealerRater.com
December 3, 2018
Jr was very down to earth, easy to talk to, easy to work with. He listened to what I wanted and made the process easy and convenient. He reached out during the process to check in but was not pushy at all. I would recommend Fred Anderson but specifically Jr Hayes if you are looking for a Toyota in the Raleigh area.
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
I was searching the web yesterday morning for good deals on SUVs. I received a call from Shi Hill and we agreed to meet. Got to Fred Anderson Nissan...not anticipating driving home in a new car later that evening however, I am super excited about my new SUV. Shi was top notch. She was very knowledgeable and beyond patient. We were both exhausted by the end of the day, but she ensured my experience was a great one. I highly recommend her to anyone who plans (or not planning) to stop by and check her out. JOB WELL DONE Shi and much appreciation.
The team at Fred Anderson Nissan of Raleigh indeed carry out the "family store" slogan. From the moment we stepped in the door, we were greeted and offered assistance. Our salesman was Adam, who I have to say is the best sales professional I have ever had (and I've had many). He thoroughly explained the Fred Anderson buying advantages, such as free oil changes for life. In addition, he had excellent knowledge of the vehicle and that really helped us in our decision process. I must also mention the facility is amazing, state of the art with nice amenities such as (really good) coffee. The service department is friendly and modern. I give my full recommendation to the team at Fred Anderson Nissan of Raleigh, and would also recommend you to ask for Adam for a truly great buying experience.
Last week was the first time my daughter purchased a car on her own. She said the person I talked to said he will take care of me. When I tell you Tim took care of my daughter like he was her loving uncle. He shared his personal journey with us which made everything so family like. His energy is so calming and filled with kindness. He has made car buying the absolute stress free ever. If you are looking for some one that puts your intrest first Tim is the person to see. I will absolutely recommend him to everyone. Tim you are the best and thank you for helping my daughter.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
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