by clancy-edwards, charlotte 453 from DealerRater.com
December 4, 2018
Service at North Olmsted Nissan is and has always been very positive. They don???t try to sell you unnecessary service. They are always very helpful to my whole family. They are trustworthy and professional. Appreciate all the members from sales to sevices and all the working parts in between. Thanks!
Our salesman, Steve Samenuk, was courteous, knowledgeable and friendly. He didn't pressure my daughter-in-law or me into buying or leasing and he provided us with or he got answers for all of the questions that we asked. He seemed to be genuinely interested in getting us the best deal that we were eligible for. Likewise, Sales Manager Lane Arndt readily provided his personal assistance whenever we requested. This was extremely important in the process of meeting our needs and finalizing our deal. Other staff personnel were also friendly and helpful and this contributed to a stressless environment. Lastly, it should be noted that Finance Manager Justin Sandahl was also professional and efficient in completing the required legal paperwork of the deal. Thanks to all of these Nissan of North Olmsted employees from the two of us for such a very positive experience!
Christie Skelly was a real professional and couldn???t have be
by 2018nissan from DealerRater.com
November 30, 2018
Again Criistie Skelly was very professional and couldn???t have been nicer. Our whole experience was top notch I would highly recommend our friends and family to work with the Nissan family of North Olmsted
This is the only auto dealership we deal with. All our new vehicles are purchased from North Olmsted Nissan and only serviced at this exceptional dealership. Truly professional from the sales department through the service department.
Recently, we had the pleasure of doing business with Next Step Auto Sales. We walked in on a busy Saturday morning and were greeted pleasantly by Todd B. From that moment, he worked diligently to find us the right car. Thanks to his patience in allowing us to drive a variety of different cars, and advising us during the whole process; we were able to make an informed decision, in selecting the best car that suited our needs. His courteous and dedicated attitude made us want to do business with this Company.
In financing, we met Shaq A. who was friendly, helpful and knowledgeable. He was professional and ensured that we got the best terms that were available for us.
With this experience at Next Step, we would gladly recommend this Company to anyone who is in the market for a car.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
I have purchased over 20 cars from car dealers and three from I-90 Nissan. I have bought three vans in the last 5 years from I-90 Nissan. Hands down, the best car buying experience ever. Each and every time I feel like I am getting a good, fair deal, they clearly explain the entire deal and I have never walked away thinking "I wonder if I could have done better". The last two vans I bought I did the whole deal via phone/email and then just showed up to sign the paperwork and pick up the car. I have used the service department a few times for minor issues and they don't miss a beat either. They have the same integrity and efficiency as the rest of the organization.
Everything was great! Helped me find the car of my liking, allowed me to test drive it, and checked me out in the same day. The process was short, sweet, and to the point.
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