My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Thank you so much to the entire staff of Deland Nissan! My wife and I arrived not knowing exactly what we wanted, but Pedro and the entire team worked tirelessly to help us find the perfect 2019 Altima with comfortable payments right in our budget. No catches, no games, no gimmicks. You've earned a customer for life!
I bought a 2016 F150 from Gary Yeomans Ford and love that truck. It had a few minor problems and made an appointment to return and get them fixed. Austin and Chris got together and got everything repaired to my satisfaction. I liked that my salesman Austin Warhurst was easy to get along with and he did everything he could to answer my questions and make sure we were satisfied. Chris, who assisted in getting everything repaired was a great guy too. I will buy another vehicle there because it was a positive dealership.
I leased my Hyundai Elantra because I love getting a new car every 3 years. I leased in 2012, 2015, and 2018. This third time I leased an Elantra SEL and love it especially the new features using my iPhone, the camera when backing up, and the sideview mirror that beeps when another car is approaching. The car drives nice and I'm so glad I made a good choice.
I came into Deland Nissan and they were very helpful. The customer service lady was super professional. She had a mechanic test drive my car and fix the problem without a service charge. I've been doing business with Deland Nissan since 1989 and will continue to do so because of their service. I also highly recommend them to all of my friends.
We have bought several new cars over the years and what should be a pleasant, exciting experience had never happened, it was always a stressful event that you came away from feeling violated instead of happy about getting your new car.
Our experience with getting our new Maxima from DeLand Nissan was exactly 180 degrees from all of our former buying experiences. From the time we first spoke with Jennifer Ruch, our sales representative, till we drove out a short time later the whole event was was outstanding and professional. We didn't just walk into the DeLand Nissan store and buy the car, we shopped price and not only did they have the best price, their whole attitude was superior to the other dealers and when we went to their store there were no tricks, double talk or additions to the price quote Jennifer had given us. The paper work involved with what is our first leased vehicle ever was very extensive, but Ryan with their financial team made to seem simple and effortless. We love the Maxima and would highly recommend it to anyone who is looking for a fun, good handling, good performance vehicle and we would would highly recommend that you contact DeLand Nissan to check one out. You will not be disappointed!
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