it was one the best car buying experience I've ever had. highly recommended. whole team is just great from Sales to service , if u don't have time to shop around u better go to Auto collection of Murfreesboro cause they save u a lot of time and money .
Not the best built or safest vehicle owned.
by Disappointed from North Carolina
December 13, 2018
Although this vehicle is almost a good value, it is reliable, gets great fuel mileage, performance not bad, but could be better. However I consider this vehicle very unsafe and would not recommend it for children whether passengers or considering this their first vehicle. Speeds above 50mph car is blown all over the road because it’s to light, especially on windy days or around big rigs, you can’t stay behind them any length of time. Fuel tank is too small. Can only travel about 280-300 miles. Body is flimsily made, dents & scratches very easily. Paid $18,000 for this, can’t even play music through Bluetooth. Would have been better priced at 10,000.
In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
Safe, reliable and affordable
by Cmooney1 from Marmora, NJ
November 7, 2018
The Nissan Versa is a reliable car. It looks great, runs great and won’t break the bank. Plus the gas mileage is great! So happy to own this vehicle.
I recommend the Mazda product and Sales rep, Elijah Taylor, great and great. Ben M in finance ruined the whole experience because he threw a tantrum when I did not wish to hear and or purchase extended warranty product. To the point of demanding why I would not listen to his whole sales pitch and confronting my spouse as to why she would not say anything. He has issues but I am choosing to give Elijah the 5 stars he deserves. The other guy is creepy and should never be left alone with customers.
A trustworthy car
by AMG from Tampa, FL
January 13, 2019
From the point I took possession of this car it has been completely dependable. Ours is a basic version of this car, but it works nicely for us.
Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
Great Value for the Money
by MAK from Hazelwood, MO
January 8, 2019
I drive 71 miles one way to work 5 days a weeks and was in need of a fuel efficient car. The value of the money for the car. Only had for 3 days but overall great car.
Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.
So far, fine car, and definitely a step up.
by the masked writer, from Wichita, Kansas
December 19, 2018
This car has enough bells and whistles I haven't yet mastered them all but I look forward to becoming more comfortable with it. I'd been warned this model has trouble with its automatic transmission but, so far, it seems to work fine. Ride and "feel" are terrific.
This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what they really didn't want by pushy salesmen. Ben Auert was friendly, professional, and patient. He took his time and made sure that I understand every part of the car buying process. At no time did I feel pressured or bullied. Ben even took the time to help me get the bluetooth/UVO app set up in my car. I now have a my first new car, a 2019 Kia Soul, and I couldn't be more pleased! Thank you Ben and Universal Kia!!!
Very affordable and gets 40 MPG freeway
by John from Benton city
December 4, 2018
This car met all of my needs it has plenty of legroom comfy seats 4 doors drives real well I get original owner engine replacement for life I left the lot with only 14 miles on this car and I must say I am satisfied with it
It is not the most stylish vehicle but for my purposes, POINT A to POINT B, you cant beat it... I get over 30 in the city if I take it easy and close to 40 on the highway. The car is fast enough for my needs in a stick shift, the automatic was a little too sluggish. Base model cost me less than 10 grand. Cant beat that for a brand new car. Only drawback, got rear ended at a pretty slow speed, the car took a lot of damage. Fortunately it was on their insurance.
This car is very comfortable and easy to use. The cruise control is my favorite feature so far. My only critique is that instead of a console in between the front seats there are cup holders, so this was something different for me.
Every time I go to this Nissan I leave a happy customer. I like finding a place i can be consistent with and i believe i have.
Do NOT listen to the “expert reviewers”
December 27, 2018
This is an excellent car in my opinion I have been driving it a little while now and it’s great in the interstate (the steering takes a little getting used to) and it’s excellent in town with great fuel economy. I even love the sound system!
Bishoy Rizk is one of the nicest car salesmen I have ever dealt with. He was very genuine and straightforward and was eager to ensure I was comfortable with the truck I selected as well as the terms of the deal. Doug Hammond showed me many accessories available for my truck, but was not pushy at all. Austin Evans was easy going and straightforward when it came to signing papers. It was a very refreshing sales experience. Would absolutely recommend him and Nissan of Cool Springs for your vehicle needs.
Don’t trust the expert reviews
by Gpa Bart from Manito Ik
December 11, 2018
I have bought several new vehicles. After a week this is the first one I am not having doubts about my purchase. All experts advise against the Versa. Interior is nice and comfortable. Only thing I don’t like is the digital display. It reminds me of a cheap digital watch from the 70s. Not hard to get past when I look at the gas gauge barely going down after a 100 mile daily commute. I drive 80 percent highway and 20 percent city and average 38 mpg. Estimate is 35 highway and 27 city. I’m getting better than that. I love the space in the cabin and the large trunk. Clutch and shifter feel much better than more expensive cars I have had. Everyone likes the exterior styling. I’m not a fan of the CVT transmission so if you’re comfortable with a manual I would definitely go with it. Mine ether 2018.5 so I have the large display radio with backup camera and hands free phone which I really like. I have manual windows and locks which is fine by me. So far it’s been the perfect commuter vehicle.
Gil made sure my vehicle was handled with care from start to finish. He was very patient with helping me understand the process and kept me informed about every step. I highly recommend going to Gil for your regular service needs!
Very sharp car
by Tim-n-Tn from Smithville, Tn
December 11, 2018
The Versa Sedan has plenty of interior room, you don't feel cramped inside of it and has a very comfortable tide. Phenomenal gas mileage and is perfect for what we were needing
Bishoy was very eager to find the car that met my needs. Between Bishoy and Saxon every part of the process was smooth. Thank you Cool Springs Nissan.
Two different systems have failed.
by Unhappy Customer from Lake Charles
January 2, 2019
With less than 20,000 miles driven, it broke down twice in one month. I need a dependable car. I was left stranded on the street by Nissan's "Roadside Assistance" at 1 AM when I was 75 miles from home. Dependability has not been my experience with this manufacturer.
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
by Phil from Clarksville, TN
November 27, 2018
I just bought a 2018 Versa with 3 miles on it for a little over $10,000. This was with zero down, and trading in my 2008 Sentra Spec-v with $2,300 owed on it. My Sentra had 114,000 miles on it and I never had any issues with it. I’ve always had excellent luck with Nissans and will always own a small Nissan because it will always get me where I need to be. Awesome small cars.
Thank you Tristan for your help and for being so friendly. We love our truck and I will let everyone know to go here to get their vehicles.
My 1st Nissan versa hope it's true on reliability
by Mark's Blackniss from Tucson,AZ
December 3, 2018
It's everything everyone has spoke about this car quality features I HOPE Last me for a long time my last Nissan was 1985 Nissan hardbody truck 4 cylinder automatic A.C drove it up to 289,000 miles gave it to my grandson still going
Tony and Tim were so fantastic to work with. Tony explained the process extremely thoroughly which I definitely needed and neither him nor Tim were pushy and were very respectful! Tony was super knowledgeable and helped me from the start through financing, etc. I would 100% buy another car from here and tell anyone else that they should!
Great value and a solid, reliable little car
by TjRN from Littleton, CO
October 20, 2018
I love my Versa. I was pleasantly surprised at the price but the comfort and reliability exceeded my expectations. 35mpg is perfect. Love this little fella.
No stress transaction. . .and the salespersons and finance team
I’m rather disappointed in this car.
August 27, 2018
I have a 2016 Nissan Versa Sedan. I love the look of the car, the large trunk, Blue Tooth and USB connection. It drives great once you get going, but it’s not very peppy at first. With the arm rest down I can’t see the hand break and often take off with it still on. (Not the cars fault.) This car has so many blind spots, I’m always having trouble seeing other cars, people and so on. This is the biggest disadvantage for me. Also, I’m quite short and need to be closer to the steering wheel, but the base of steering wheel is so low that my knee hits it. I have to sit back more than I’d like, and then I’m basically using the tip of my foot on the accelerator. I also have an incredibly hard time reading the clock and other dashboard instruments. The reddish orange color they use is horrible. A day or two after I bought my car, the weatherstripping on one of the doors came off. I brought it in twice and I’m still having issues with it.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.