Very Friendly dealer and staff! Kept their word with the vehicle adjustments before purchasing. Vehicle was from the south and is in excellent condition. Very pleased with the overall buying experience!
This is a great all around vehicle, reliable, safe
by mkirons from Tyler, TX
January 8, 2019
This is a great all around vehicle. It is small enough yet still able to tow a little bit such as a trailer to move.
It can be tough shopping for a car by yourself when you're a woman. There are some car salespeople who assume that you don't know anything about cars and so try to take advantage of your presumed ignorance. Not so with the fine folks at Transitowne Mitsubishi. There wasn't one moment during my experience—and we all know it takes a long time to buy a car—when I felt like I was being condescended to or not listened to. My salesperson, Juan Nieves, was knowledgeable and friendly and was not at all pushy. I called interested in a test drive, and he was able to get me in within the hour. The dealership's general manager, Jim Stewart, was also very helpful and friendly. Even though the finance manager was off that day, Jim was able to get me over to Andrew Macdonald over at Transitowne Hyundai next door to get my contract squared away. Andrew was also super friendly and helpful without being pushy about the "extras." My whole shopping experience took about 5 hours from walking in the door of Transitowne Mitsubishi to driving away in my new (to me) Mazda CX-3, which is actually less time than I've spent buying previous cars. I highly recommend the team at Transitowne Mitsubishi.
Great for female drivers.
by Sarge21 from Waterford, Pa
January 9, 2019
My wife needed a smaller SUV with AWD for our nasty winters and drive a Nissan Juke in the past. She loves her Rogue Sport! It's the perfect size for her and she feels safe driving it in deep snow. Since she's petite, the electronic seats boosts her up to a comfortable level.
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
Nissan does NOT honor warrantt
by Ben from Kearney, Ne
January 11, 2019
Never Buy Anything Nissan. Sunroof leaks on my murano and Nissan will not cover the $1200 job just to take out the headliner. It is under the warranty, but they still will not cover it. Nissan Sucks.
I would like to say Thank you to Charles Avery for his nice job he showed us when we walk in to his office, we have been able to find what we have been looking for. Thank you so much, we got our brand new car!!.
Very good car for long distance
by Marclegris from Fort Pierce
January 7, 2019
Good car. Good finishing, good fuel economy. Luxery and innovation
Hitech, intelligent all wheel drive. Weel connected. Very easy smartphone connection choice of ineterior and exterior color.
Jesse Bieksza and Farhan (Fred) are the best!! They were very awesome in helping me select my new car. They made the car buying process convenient and pleasant.
Great SUV, bad gas mileage
by Toddtv from Shakopee, mn
December 23, 2018
This truck has been a great vehicle. Love the roominess and power. Doesn’t feel like I’m stuffed in there. Only a few inches shorter than a suburban. Very easy to park and drive. Power is all there when you need it. Only reasons for a 4 out of 5 star is the fuel economy, but I didn’t buy this a a soccer wagon I bought if for utilitarian purposes so I’m not really concerned with economy.
Mike was a really helpful salesperson and
a credit to West Herr Sales & Service.
The process was almost painless and amazingly quick.
I admit I’m prejudiced as we have purchased or leased the last 7 cars we have thru West Herr!
Great For First Time Famy
by Ec100415 from Erie, PA
January 6, 2019
This vehicle is great for my small family. There are so many great features for backup camera, hands free Bluetooth, a panoramic moon roof, and all the storage options. Bought this car from West Herr Nissan in Williamsville, NY right before the holiday. Great in the lake effect weather of northern PA. I would recommend this car to anyone!
#Ask4coach! John Madden is your go to guy! He worked with me in such a great way! Not pushy, not overly professional. He was all about what’s best for me! I made the transition from leasing a Honda to leasing a Nission and he made this transition so easy! His customer service skills are one you will not forget and one you will forever appreciate. #Ask4Coach
Dependable and affordable
by TxJetguy from Irving
January 14, 2019
As an owner of several Nissan models, I highly recommend this brand for anyone who is interested in buying a car or SUV. They have proven to be dependable and virtually trouble free. I've owned Altima (3 in fact) Maxima and Rouge and never had any problems with them.
Tracy Mc Mann made myself and my husband felt like part of the family at west Herr Nissan. Very Excellent great selling skills. She possible for us drive away in a 2017 Ford Fiesta we love it and also the staff members. Love you all. Juana and Franklin.
The Most reliable car I’ve owned
by rialope23 from Brighton Co
January 13, 2019
I’ve always wanted a Rogue and it is everything I’ve expected. It’s perfect for our family of four! We have enough room to fit the five of us comfortably. The air and heat vents in the back are great not everyone can agree the the temp in the car. The back up camera is great, you can see all around the vehicle. The seats losing down in the back give you so much room for extra loading! Love this car!
Erik G. was friendly, knowledgeable and he played no games. I had a great buying experience and would highly recommend dealing with Erik at Nissan, Lockport. Thanks again for the great service and a very nice pathfinder!!
Most reliable car i have owned
by Grandmama from Victoria,b.c
January 12, 2019
This car is very roomy,stylish reliable & fun to drive. My family just love being in it. My first suv and we are very happy.
Are experience was AMAZING Tracy is a exemplary sales person. Would definitely be from her again. She went above and beyond to work with us
Good for the buck.
August 22, 2018
This car is a good option to buy used to save money on gas. But not a dream car as the design is disappointing in my option. The range as well isn't great. But it's a decent car that I won't mind driving.
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
Nice car to drive.
by Rogue 2016 from Massapequa
January 11, 2019
The care meets my needs and I like all the safety features and it has a very nice ride. It is also great on mileage.
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Great car according to me
by AR from Salt lake CIty
January 11, 2019
Great from all perspectives. I love it, good for snow conditions and normal conditions of roads. Decent mileage per gallon of gas. Good horsepower of engine.
Very nice working with Mike Wilkinson and Dave McDonald. Super service and accommodations. Very considerate of my time and limited availability. Took time to ensure I understood all the features of the automobile. Hi
by FrontierDan from Atlanta, GA
January 13, 2019
Bought this truck in Feb of 2016 and so it's almost 3 years old. Pro-4x package. Great truck. Rides great, handles well, no problems, perfect size. I've owned Ford trucks, Dodge Ram, Chevy Silverado, and Toyota Tacoma, all good trucks, but overall this is the best truck purchase I have made. My last truck was the Tacoma, and looked hard at them again, but the price and low seating position made me lean toward the Frontier, and I'm glad I did. Great truck.
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