I went in looking for a used car something good on gas and talked to Carlos, he was very informative and worked well with my budget got me situated in a car I really enjoy, definitely coming back to him
Sales Manager Dru and finance team were true professionals in diligently working to get trade in value assessed and car sale negotiated. The process was quick and they accommodated our needs to ensure satisfaction in all facet.
Visited David McDavid Honda of Irving looking for used cars. Was greeted by GP Inyang who treated us very nicely and asked a few questions to determine what we were looking for. First car he showed us was the winner. Thanks GP for not wasting our time but quickly finding the right car to meet our needs. Thank, Roger
I drove almost 300 miles to buy a new 2018 Honda from them, I did internet shopping & got $500+ better deal there than locally, It was worth the drive to me, Everything handled well at dealer & only spent about 3 1/2 hours total there
I always get good service at this location, it’s fast and Shaunda always explain what is needed and the cost. Everyone is very professional and friendly. They provide WiFi while you wait in a comfortable waiting area or private room if you need it, great coffee, water and vending machines.
So the first salesman I delt with was atrocious, betsy. She had an appointment with another family which I understood but just left me and my hectic family sitting and feeling very ignored. Then she sold me a car that isnt even the one I test drove because she wasn't listening to me. She was to busy helping the other family. When the car they pulled up wasnt what I was expecting I just broke down and cried. Dusting the manager called the next morning and made it right. Cameron the salesman I delt with the following night was wonderful. Listened and was helpful. It was a frustrating moment to have them bring the liar back up to try and figure out what happened because I really just wanted her out of my face for all of her lies. Thank you Dustin and Cameron. The only thing that would have made it better the next night is if I wasnt so beat from being at work and I wanted the fight I should have given to Ms. Batzbe. If I could recommend the dealership it would have to be with the explicit instruction to only work with Cameron or Dustin.
We were very impressed with the staff, they were vey professional and treated us with respect. We drove 180 miles to their place of business where we were going to buy a truck. They quoted us a price on the phone and it was exactly that when we bought it. They were and are a great company to buy from. They gave us a price on our trade in and they gave us a loner while they got our truck ready for us. We will recommend this company to everyone . You cannot go wrong dealing with this company and their sales people We give them a very high rating.
Had been car shopping for awhile and haggled, mislead and just out right disrespected by other dealers. I found a beautiful car at southwest drove over an hour to get there right before they closed, Hunter was who I had talked to on the phone I told them what my trade was they held to the numbers when I got there, was financed with no haggling what so ever. Even our finance guy didn't try to hard sell anything which is unheard of. I buy cars about once a year and I believe they have earned a customer for life. Extremely satisfied. Their demeanor was nothing but top notch.
Best car buying experience I have ever had. I have bought a lot of cars over the last 30 years. Southwest Ford got me the deal I wanted (and could not get done at my local dealership) , did it quickly and most importantly, took care of some issues I had with the car I purchased.
I cannot recommend them enough. Go see them.
I was talking to another dealer about buying a 2018 GTI, but they gave me the run around constantly (oh it doesn't include our add-ons, oh it includes every incentive, etc.). I walked into Hendrick and made it known I wanted a new GTI. After an initial lowball on my trade-in they easily matched it and lowered the price on theirs below the other dealer. They made the buying process simple and easy. Plus they (the dealer) covers the first 10K service which VW no longer does . Another plus. Finance was pushy to sell their stuff, but it wasn't too bad. Overall I'd give them a 4.5/5.
Friendly, knowledgeable and got me the best deal. I had TONS of questions but Jimmy Saucedo was very patient and explained everything. Love their Service Dept. too! Great dealership!!
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