Volvo West Houston did an excellent job all around with the purchase of a wonderful car. They made the whole experience so welcoming and very smooth. They answered all of our questions above, beyond, and with a smile! Thank you so so much for everything you have done for my family! We definitely will be back in the future!
Service advisor Nicholas is such an amazing guy to work with! He is very thoughtful all while striving to complete the task at hand all handling multiple clients. I’d like to say thank you for being extremely professional aiming to please.
You will not find a more dedicated group of people in taking care of their customers. Went above and beyond what I have ever experienced from any dealership. I would not hesitate to recommend them to anyone. Very nice selection of quality vehicles also!
Everest Motors, diesel truck division were a little slow in understanding the demands of my rigorous work schedule (6 days a week/12 to 14hrs per, or 21 straight ) which didn't leave much time to come in and inspect, review and pick up the truck. BUT, they quickly realized and worked above the norm to help close this deal. Brad Esmaeili, my sales guy along with the rest of the team, rose to the occasion and got it done. They also did some post sale work on the truck on a really simple erroneous error, code, sending it back to the mechanics to go through everything as they stand behind their trucks. In the end, I am happy and would buy from them in the future.
I called the day before thinking my battery was low on voltage. The told me to come in the next day, which was great news. I met my service advisor David Riddle when I pulled into the service bay, handed him my key and he did the rest. He gave me a quote for the work, he kept me completely update on how the repair was progressing. I was back in my car with8n two hours and the car was spotless. Excellent service!!!
Alex was amazing he got us into a truck that we never thought we would ever be able to get. Alex went the extra mile for us. He is very good at what he does and he's in it for you not a sale. We definitely will be returning and recommending him to anyone that is in the market for a new car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The purchasing experience I had when I was taken care of by Elizabeth, was excellent. No pressure, very friendly - couldn't have imagined anything better.
However I want to add a note, that when I first called this dealership to check availability of this vehicle, I talked to a gentleman, who promised to call me back with information and he never did. In fact, when Elizabeth checked the system later, there was no record of my call. I'm glad I followed up and met the right sales person in the end.
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
I was looking at a mercedes benz at shawws motor credit for a couple weeks.i was flying back from atlanta with a stop in houston.i called bedis the salesman i had been in contact with to send an uber to get me from the airport which he did.i arrived at shawns motor credit and the car was already detailed and washed and ready to go. bedis had my papereork prepared and after some contract signatures i was on the road with my new car.in fact i was on the phone longer with my insurance than it took to sign the paperwork. I would recommend buying a car from shawns motor credit and speaking with bedis as your car salesman.. bedis is friendly and knowledgeable and willing to give you a straight answer.
Great, I enjoyed the service and the salesman Anthony !!!
by Faye wilson4318 from DealerRater.com
October 30, 2018
Love the service, it was a pleasure purchasing my mkc, I believe that I will be satisfied with my service in the future. See you soon!!
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