I was helped by sales rep Jared Perillo; he made the paper work process very fast, efficient and easy. Any questions i had about the car anywhere from it's features, to leasing and vehicle maintenance were answered with detail making me feel very confident with my purchase. The overall presentation, knowledge, and organization of the employee made me feel very comfortable in choosing Kline Volvo for my new car.
I had inquired online about a specific vehicle for sale, John Rogers in sales replied to me promptly about my inquiry. He wasn’t pushy at all about selling a vehicle and said stop by anytime to look at the car closer and take it for a test drive. Upon arriving I was greated as I entered inside, making me feel welcomed and comfortable. Everyone was so nice, John was was very knowledgeable in all aspects. Even though I didn’t make a purchase from Kline I feel I would go back again in the future!
Kline did the 10,000 mi service and the appointment went very well. Easy to schedule, when I arrived the vehicle was inspected and checked in, and work was started right away. They advised when it would be finished and while I was waiting, I was told it would be done before that time. It was returned to me with a fresh wash, and vacuum, and clean windows. I appreciate their being on time but they have an excellent customer waiting area that is very comfortable and quiet.
The process involved a high level of attention and the salesman John Rogers showed us a number of vehicles and products we had not considered. I feel we found a great value. We were very happy with the experience.
I worked with both Joe and Leland when trying to buy my first car, and they were both very helpful and friendly! They made the process very easy, and made sure I was comfortable with everything before leaving the dealership! I would definitely recommend both of them for anyone buying a car!
My wife and I stopped in to check out a Kona as we saw a positive rating for it. Jacob Hornstein helped us with a test drive. The car sold itself but Jacob sold us to the dealership. When I first saw Luther name I thought,???Yuck!??? as they lied to me about a car not being smoked in and were rude at one of their North Metro dealerships. Jacob changed my impression as his approach was how I like to be treated. He was not pushy, could speak to the fine details of the car and company, I felt he looked out for my interests and I trust him. When it is time to buy I am certainly going to be back as I want to give him my business. Big thanks to Jacob for making it a positive experience.
Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
Loved the new building and service was exceptional as usual.
by RKLUKES from DealerRater.com
December 1, 2018
We love Tom Nelson. He always is honest and doesn???t try to make us spend money for repairs when they aren???t needed. In our situation, we read on the internet on a Mazda forum that some Mazda service dept???s we???re recommending new transmissions for people that had similar issues as us. Tom recommended a software update and it took care of the problem for us. Highly recommend this Mazda service dept.
I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review..
They looked at our car again, and did find the nails. They kindly replaced the tires.
Was very pleased with the greeting and service we received when we were at Key Cadillac. They vacuumed out our SRX and covered the seats all before taking to do the service required all things we hoped for when servicing at a Cadillac dealer, great job Key Cadillac you met and even exceeded our expectations. Thank you.
Chase Paulson is the man to see if you need a new vehicle! Great experiance at the dealership in New Richmond! Very friendly and not pushy like anywhere else. I would highly recommend seeing Chase as he is the best at the job. Bought the jeep for my wife's birthday and he even helped woth the surprise. Thanks a million
We love working with the knowledgable staff at Bernards's. They clearly run as a team since everyone is so helpful and making us feel important.
Our Salesman Mark Flatten is amazing. He is great to work with and provides up the right amount of details regarding the product and options for financing.
Carrie our finance person is also amazing. She was very accommodating with her schedule so we could take deliver before I needed to leave town on business.
The best dealership in the Minnesota Metro Area/Western WI!
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