I purchased a used 2015 Ram truck. McHughs only provided one key, and could not make me a second one. I had to go to another dealer the next day to get one made. The truck was almost out of gas when I left the lot. One of the rear signal, brake lights did not work, had to stop at a parts store to fix it. I should have caught all of these before I bought, but guess I assumed some things. Staff was friendly, facilities nice. Indifferent on recommending this dealer.
It was our first time buying a brand new car and no one pressured us in buying what they wanted to sell us we new what we wanted and they went the extra mile for us on make and model want we can do with it and not to do with it
The staff is super friendly!! However, I was shocked by the cost of my oil change. I’ve been a Honda owner until now and my oil changes were never more than $30 at Buckeye. Paying $70 is quite a bit more.
Coming back this Thursday as I have a coolant leak. Hoping for a good experience, thinking this should be covered under warranty.
BOB-BOYD SERVICE DEPARTMENT IS OUTSTANDING . I RECENTLY HAD A POWER STEERING PROBLEM AND HAD IT TOWED TO THEIR SERVICE DEPARTMENT . THEY REPAIRED IT EXPEDIENTLY WITHOUT A PRIOR SERVICE APPOINTMENT . THEY ARE EXTREMELY PROFESSIONAL , AFFABLE AND SECOND TO NONE .
We were recommend Byers by a teller at our credit agency after having an annoying experience at another dealership. We went in and worked with Tony who took great care of us. They pulled a car for us from another lot in their network since they didn't have what we were looking for in stock and answered all of our questions throughout the process.
It was a far better experience than heading to the other dealerships who tried to cajole us into using their credit options rather than going with the ones we had already set up. We didn't feel pressured here and had a very good experience.
Cam was helpful to me from the moment I called into the dealership by the time I was ready to step in I knew what prices to expect and which car I wanted I had an emergency where I stood careless and he let me vent and get me into the vehicle I wanted.
I just purchased a 2015 Silverado LT Z71 from Byers. I worked with sales rep Jeff Henley from the beginning to the final closing of the sale. He answered all my questions in a timely fashion and provided photos to me as needed. Upon driving in from out of town to look at the truck, I found it to be immaculate and well detailed. Jeff and his sales manager Corey London were very easy to work with and thorough. Jeff even went out of his way to secure me another key fob for my truck.
See Jeff at Byers on Hamilton Road- it is worth he drive!
After stressing about my previous car breaking down, I went to check out some used cars and Greg V. came out and helped me right away and found a perfect car for me, with a price I can handle, and within a couple hours I drove off with a better car, 2012 Hyundai Sonata. Thanks again, Greg!
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
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