I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Brought my Dodge Ram is for a problem with the shifter and got excellent service from Rudy Vargas. Although the actual part was on back order. Rudy set me up with a car for a week and was great about calling me and giving me updates on the part.
I was so very pleased that my Jeep was serviced in a very brief time and that my advisor John Woodward was a excellent advisor and was spot on with his completion of my paperwork. He also advised me of a recall which he immediately had fixed.
My Seatbelt failed in the retracted position. James Patton worked with me to help fix the problem in a quick and economical fashion. He went above and beyond to expedite the repair quickly so that I could have my jeep back before the weekend. James communicated on a regular basis to keep me informed of progress. The car was out of warranty however given the safety issue, Jeep cover half the cost of the repair. I greatly appreciate James and Jeep's attention to customer satisfaction. This is why I own two Jeeps (2018 Rubicon and 2015 Willys)
Purchased a lot of vehicles over the years and my new Ram was the first ever strictly over the phone. From price negotiation to financing, everything was done professionally and promptly. Call backs and question answers were handled in a way that made a new purchase as stress free as possible. A trusting attitude was established with the first contact and continued through the delivery. Salesman and finance manager were both terrific! All-in-all a great new vehicle experience.
Amazing customer service all very polite and helpful on trying to make sure your happiness is achieved. When I was not sure about the vehicle I was originally mistreated in they helped me find a car around the price and model I wanted.
They really do want to see you in a brand new Mitsu
by Lilly from DealerRater.com
November 6, 2018
From the minute you park your car and walk into the showroom you are greeted kindly and attended to promptly. I had the pleasure of working with Santiago he was my salesman. Very attentive very knowledgeable about the Mitsubishi brand. I also worked with Cody who really worked hard to get me into a new vehicle. Finally wrapping up all the paperwork was Ray. He was very patient with all of my questions and made me feel at ease. I say Mitsubishi all the way!!
Found the 2012 Toyota Highlander on a Cars.com search. Contacted the dealer and was responded to immediately. Arrived at the dealership and was met immediately and shown the car which was as described. It was immaculate and dealer had mounted new tires and new brakes. Jesse completed the sales process in an efficient and thorough manner, making sure our questions were addressed. The finance dept. arranged the financing rapidly through our credit union online. The whole process took about 3 hours including test drive. So far I am very pleased with the vehicle and very pleased with the treatment we received at Scanlon Acura.
This is my wife's and my 3rd car from Scanlon ( my first, wifes had 2). We walked in and were greeted with a smile. Best part was Sam Oris de Rao recognized us from 2 years ago! He helped us 2 years ago and immediately wanted to ensure we got the best deal out there. He knew we just added to the family and money was tight. He went above and beyond to make sure we got an amazing deal on a new 2019 MDX. They truly take care of their repeat customers, and I know I will be back in 3 years ready for another great experience. Thank you Sam and the Scanlon Team!
I lost my '95 purple Corvette to hurricane Irma. After moving to Lee County I saw this beautiful '95 Candy Apple red '95 Corvette on their website with low mileage and Ray Matthews explained the history of this car and got me the Car-Fax on it. I made an offer and the manager countered with a great deal. Everyone there was so friendly and when I got home I got a call asking me how my experience there was. As a double Purple Heart veteran, I miss my purple Vette but I love this red Corvette. I hope to go back there one day and but one of those Buick SUV's. Ray also got me in and out and on my way pretty quickly. Larry also helped get me on my way
Kevin worked extremely hard to get me the price I was looking for. The car was ready as promised and all the options were as specified. Kevin had the car ready on time, took the time to review all the options with me, set up my iPhone and Called me that very afternoon to make sure everything was OK. I wouldn???t hesitate to use Kevin again for another vehicle purchase or lease.
My Lincoln was handled as expected and on time. The repairs were effective in eliminating the noise and personal concern.
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