Chase Paulson is the man to see if you need a new vehicle! Great experiance at the dealership in New Richmond! Very friendly and not pushy like anywhere else. I would highly recommend seeing Chase as he is the best at the job. Bought the jeep for my wife's birthday and he even helped woth the surprise. Thanks a million
We love working with the knowledgable staff at Bernards's. They clearly run as a team since everyone is so helpful and making us feel important.
Our Salesman Mark Flatten is amazing. He is great to work with and provides up the right amount of details regarding the product and options for financing.
Carrie our finance person is also amazing. She was very accommodating with her schedule so we could take deliver before I needed to leave town on business.
The best dealership in the Minnesota Metro Area/Western WI!
After searching at dealerships around our house in Stillwater, we couldn???t find what we wanted. One quick search at the next closest jeep dealership and I found exactly what I was looking for. Chase was quick to reply with our inquiry and I test drove it later that week. Two days later, my husband came to test drive it as well and check everything out; and we were SOLD. The process was fairly quick - we were in & out within two hours (and when you have a two year old with you, that helps a lot). This will certainly not be our last purchase from Bernard???s. Everyone there is top notch and amazingly friendly.
The service is always top notch. Last night I slipped and took out my blinker lever. Completely smoked it. So I couldn’t signal led tor right and my wipers were in constant motion. Not good at all. With no appointment, I stopped in. The immediately got me and replaced the lever they had in stock. I’m back on the road an hour later. Thank you Bernard’s.
Went in with my old van and Brian listened to my wants and needs for my busy family. Brian got us into a new Pacifica and the best part is that my kids love it! Brian was not pushy or rushed, but gave great customer service!
Brian Bergstrom was right there when we pulled up at the dealership. Got out of our car. Helped us all day didn't know what we wanted our Chrysler 300 was to small. Brian has patients. Took all day bought a 2017 Jeep 75 th addition. Loved it Intel we had to pack up go to work. To small. Told Brain we're sad😥 our Jeep is to small. Come back in we will fix you up. My husband and I waited a year. Called Brian told him we have 8 hours to spare need bigger. Pulled in he was waiting for us showed us a few SUVS. My husband said I want a new Chrysler Pacifica Brian said let's go excellent took us only 1 hour because there was a big choice. Thanks to Brain we bought a 2018 Chrysler Pacifica love it💚💛😉. Thanks Brian Bergstrom for all your help will be back for our next😄. PS. Don't hide from us! Dan&Tammy
Stopped in at Bernards and spent a few minutes telling Chase what I was looking for. A day and a half later he had the exact Jeep Cherokee I wanted on the lot. Needless to say, it was the easiest car buying experience I have ever had! If you want an honest, hardworking salesperson in your corner, you would be hard pressed to do better than Chase and the rest of the team at Bernards. BTW, there were no surprises, the price quoted was exactly what I paid,
I have purchased several vehicles from Bernard's and have even moved across the country and flown back to buy from them again. The staff is friendly, knowledgeable, and really make you feel like you're part of their family. It doesn't feel like a sale, they don't bully you into a vehicle you don't want just to unload inventory. It's personalized attention and a great experience overall. I had the pleasure of working with Chase Paulson on several transactions and I couldn't be more satisfied with my experience. The first car I purchased was a Chrysler 300. Chase knew the insurance and outs of everything in the vehicle, he showed me all the different features and made sure that it was the right car for me at the time. He also followed up several times and made sure I was satisfied with my purchase. We also purchased a mini van and 2 trucks from Bernard's, the last being a RAM I flew in from California to purchase from Chase. He picked me up at the airport and drove me back to the dealership to get the beautiful RAM 1500 Longhorn. The entire experience was fantastic and when I am ready to buy again Chase will be the guy I call. Thank you to the entire Bernard's family and especially Chase Paulson!
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
Kevin our salesman was most informative, friendly,kind, courteous, and over the top helpful. You have a great employee there make sure you keep him as he an Exceptional asset to your company. We really liked how he showed us how everything works in my new truck and explaining about the garage opener. He needs to be employee of the month/year for his hard work he puts toward your company. Thank you again Kevin and Flag for making us a customer who will come back again 😉
It was a great experience working with Kevin. The vehicle was pulled up and detailed. No issues. Fast through the process and great to work with. The kids lounge was a great idea and kept my kids busy.
Kevin Carlson did an amazing job helping my family leave with a nice safe car! He made sure he took care of us. It was hard to get there since we are 45 min away. He was patient and took care of us! He made it a very easy and fun purchase! I would recoommend him to all my family and friends for sure. He is great at his job, he was very personal and less sales pitchy!!!
We worked with Louis Sorrell and Kevin Carlson who were fantastic and very helpful. Answering any and all questions we had. We drove 2 hours to look at one vehicle that had already been sold that morning, and they helped find the perfect vehicle I was looking for. Both were very friendly and funny very comfortable atmosphere!
Awesome staff!! The best I've seen. I was helped by Tim Baker and Kevin Carlson and they were the absolute best! I would recommend this dealership to anyone looking for a new or used car! Top Notch!! They were extremely helpful and made sure I got the right vehicle for the right price! Go to Forest Lake Chrysler Dodge if you're looking for a car!!
Nice group of people with very reasonable pricing compared to where I live so it was well worth the 3 and a half hour drive for me.
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