Chris, Jason, & Justin are great to work with. Highly recommend this store and these guys. They went above and beyond expectations to make sure we were happy, satisfied, and taken care of. If your looking for a great dealership this is the one. And we really appreciate what you all done to help us on our purchase. Thanks again.
Chris & Rebecca Morris
I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
My family and I have purchased 2 Dodge Journeys from Commonwealth in 3 wks. 2017 Dodge Journey SXT & 2016 Dodge RT. Hands down from the time I walked into the door I received VIP treatment. Tyran Morris, Shawn, Juana, Kenny, Howard, Ed, Rickey, & Mike. I may have left out someone but all went above and beyond for my family.. You have built a lasting relationship with my family thank you!!
They were unable to help me with the vehicle I preferred to purchase. I had difficult because my credit score was low, but they did try to help me with that . However we could nit come to terms with a comfortable car payment for me. The salesman was very personable. But, I called before I went there and explained about my credit informing management that my situation was difficult and that I did not want to come all the way out there and not only be embarrassed but waste my time. He assured me that would not be an issue. But I ended up wasting my time nonetheless and being embarrassed as well.
Everyone was so helpful and kind! I would highly recommend this dealership! They worked within my time frame and were very knowledgeable. I feel comfortable I could call with any questions or concerns that come up!
Went in looking for a used Jeep and walked away with a brand new Cherokee. The sales man Darryl Brown and financial guy were great. I walked in with a pre-approved loan from my bank and they got me a new car with better payments. The service center is great, I have had 2 oil changes and tire rotations since purchasing my car and I have been satisfied both times.
After dealing with Frank Ford for many years, I had grown accustomed to quality professional business at their dealership. However the back end is equally impressive. The entire team of service professionals deliver quality and professional results keeping our Charger RT Max running like the day we brought it home. Thanks so much guys for taking care of us so well.
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