Best People, Beat Prices and Selection
December 3, 2018
We shopped around quite a bit for our new 2018 WRX STI. It was a surprise for our son as he had been searching forever for a black STI with the right equipment. Other dealers were not pleasant to work with and did not entertain offers as the STIs are very limited inventory. We found a black STI at Sommers and of course, had to stop by and check it out. What my son did not know was that 3 days prior to our visit to Sommers, I had worked with Mary Higgins and had put a deal together to purchase the vehicle. Mary was a pleasure to work with. Very knowledgeable and a true professional. No high pressure tactics. She understood what my goal was and worked with me to get what I needed. When I told her my desire to surprise my son with the car, she was all in. We worked together on a story so that when my wife and I returned with our son, 3 days later to ???check out??? the car, there would be something waiting for him. Mary played her part very well. Once we arrived, she met us and proceeded to let us know that the car was ???already sold???. My son was visibly disappointed as this was his dream car. Mary then asked him if he wanted to look at the car anyways as it was getting ready to be delivered. Of course, he said Yes! When she walked him out to where the car was parked, there were balloons staged all around it and it was spotless. When we gave our son the keys and informed him that we were the ones who purchased the STI, he was completely surprised and extremely happy. He couldn???t believe that his dream had finally come true. The reason for sharing this long story is to let other people know how far Mary went, to not just get the deal done to our satisfaction, but to also make it a very memorable day for one special kid! The balloons and staging were something that most sales people would have no interest in doing. Unless you were Mary, of course. Kudos to Mary, Grant and the rest of the team at Sommers that helped us make this dream a reality. We do not live close to the dealership but will drive the extra distance to Sommers, for future service needs and just to say hi to Mary and the team. Our next Subaru will definitely be a Sommers/Mary Subaru. Thanks for a great experience and a very memorable moment!!