I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
Just got a new 2018 Pearl White Crosstrek from CARR Subaru in Beaverton Oregon. Those guys were great to work with. Thank you Sam Fontanos for helping me pick out a great car. Thank you Fernando Del Campo for giving me very good advice and providing great financing. You can’t beat the excellent service at the Beaverton CARR SUBARU. You guys rock! I’m so happy with my new car.
Jeremy responded to my application within 30 min. He made the process smooth and quick. Went in after work, test drove the jeep and bought it the same day. It was a very nice experience. He is helpful, patient, knowledgeable and had me laughing. Would recommend to anyone.
Troy was super helpful and kind when I purchased my new Corolla. Car buying can be stressful, but with Troy it was easy and fun! His knowledge and enthusiasm for Toyota made the process go very smooth.
we had a great experience with Daniel and the dealership. thanks for taking care of us so well. we tend to avoid buying cars from dealerships and would definitely come back to Wilsonville again. We would have like to have made a donation in the physical area we live, so, this was a little disappointing that they only allowed us to choose a few local ones to them.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
I went into look at a Subaru Legacy which I did not care for however I did see one I did like and after the test drive and 2 minutes of negotiation we had a deal and I was out of there 20 minutes later. They were all very friendly and helpful. The process was very easy and no pressure was ever felt.
My purchase of a 2018 SUBARU Forester at Cascade Auto was a great experience. I was in an out in a few hours. The staff was very helpful during the process and answered all my questions. The car had a minor dent that i did not see when I first looked at it. I discovered it after the sale and Cascade Auto immediately agreed to fix at no charge. I really appreciate this. Wonderful service! I will definitely shop here again with my next vehicle purchase.
Mike was extremely polite and patient with us as we stayed way past closing time, deliberating on a car we'd seen in an ad. Then, when we weren't happy with the car, he once again was very willing to do what it took to make us happy and we ended up trading the car we bought for a different car on the lot that we absolutely love! My advice is to look through their inventory online and pick out several cars to look at and go early enough that there's still enough light to see the cars clearly. These are pretty much all branded title vehicles with a variety of backgrounds and they are happy to provide carfax for any car you are interested in, and to let you take it to a mechanic to get it checked out. I recommend you take advantage of those courtesies so you can find the best car for you.
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
Our sales associate was very friendly and helpful. It was my first time buying through a dealership and he made it very easy. The car was in very good condition and the miles were excellent. They wouldn???t lower the price any, or remove the anti-theft code fee, but I feel like we still got a great deal, and they were pleasant to work with. We were able to drive the car off the lot that night and it???s been a great car so far!
I had a great time dealing with Art and Joseph. Courteous and straightforward, they never misrepresented that the car I was interested in was a reconstructed title and had in fact been in a collision. During the pre-purchase inspection the car turned out to be exactly as they described and was mechanically sound. I would buy another vehicle from these fellows again in the future.
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