Stephen was very accommodating and helpful when helping my purchase my first vehicle. He took my budget into consideration, showed me all the options and found another option when one fell through. He was extremely responsive through text/email and was able to meet me at the dealership on his day off. He let me sit and think on a few options without pressure to buy. He made the process very easy and was super thorough. I would recommend Stephen and Shortline!
Jonny made the car buying experience welcoming and easy. He is so very personable and knowledgeable. He showed me all of the features and made sure I knew I could get back to him with questions. I was brought into the Shortline family. Thanks, Jonny! And thanks to the rest of of you who have reached out to me.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
I just wanted a simple oil and oil filter change and tire rotation. Had to wait 4 days for an appointment, and even then had to bring it in for all day because the only appointment was in the middle of the day. They don't have a quick lube like most dealers do. Their service reps were friendly and helpful.
Can???t say enough about Mandy Archer! She listens to her customer???s wants and needs, she is knowledgeable about her product, and is so professional and personable. She made it so easy! We drove from Grand Junction, CO to work with Mandy on our new vehicle purchase, totally worth it!
Brian made buying my new Rav4 hybrid so easy and stress free. I told him all of the upgrades I wanted and he got it all done for me and quickly. I would highly recommend him to everyone I know. 5 STARS!
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
It was great that Groove definitely had the lowest price on the vehicle we purchased. Even better that Zach was our sales contact. He kept in touch with us over the buying process and ensured all was right. I think Groove Toyota is one of the few dealers that realize that the old rules don't apply in the new internet age...as customers are well informed on their purchases. Other dealers were playing the same old deception games. Great job Zach and Groove Toyota in South Denver!
Had a great experience at Groove, specifically because Jordan helped me find exactly what I was looking for... and put up with my countless model comparison questions (thank you!). I ended up with the 2019 Forester Limited and I could not be more satisfied. On multiple occasions Jordan ventured into the wintry mix with me (not ideal weather to browse vehicles) to help me fully understand differences in model trims and features. He was extremely knowledgeable on the various trims and package accessories which made it much easier for me to make my decision. He was also extremely professional and friendly. I highly recommend asking for Jordan when you arrive.
I had to go to the dealership to get into a lower leased vehicle due to my son being born a little earlier than normal and medical payment being a pain. I was nervous as the old salesman I worked with years prior was no longer there and thought, oh great I want to go down in price monthly I wonder how this will go. But I called and spoke with Andrew S. Who told me to come on in and he would love to help me out. From beginning to end the process was so great! It wasn???t easy finding something that fit in that price range, but each day he checked in with me and him and the whole Subaru team worked with me and were truly all about helping me and my family out. How often can you say thats about a dealership? Even though I wasn???t sure I was going to go with them and kept looking around and comparing other car options Andrew was always following up and seeing what he had to match and how to help me and my family out. On the day we found our new vehicle the whole process was so easy and seamless for leasing a new car and every department was great to work with. I will be a groove Subaru for lifer now with all my vehicle because of this amazing service and our amazing sales rep Andrew who really took the time and really cared! Thank you Groove Subaru!
We came in looking to buy two cars, and Clay was very helpful. I was looking to buy a financed newer Subaru and an older used Subaru for my husband. Clay helped us find the right vehicles for us and our personal tastes in cars. Savannah in financing was also very thorough and helpful for us, and explained in detail anything we has questions about. Besides the actual car buying aspect, Clay and Savannah were both great personalities and fantastic to chat with while working on the car deal.
RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
Travis was amazing! Everyone we worked with was so friendly and helpful. The car we bought is amazing and we are looking forward to buying another car there in the future.
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