Stand out Service with friendly and approachable people
by mconcepcion752 from DealerRater.com
December 1, 2018
I was recommened to check out this dealership, Steve specifically, by my coworker who had a great experience and I am glad he did. Steve was incredibly down to earth, approachable, and did his best to make me feel comfortable. I was in no way preassured to make any decisions or jump into anything I wasn't comfortable with. I then meet Lisa in finnancing who was a pleasure to work with. She was exceptionally kind and knowledgeble. Overall my experience could not have been better and I would recommend Steve and Lisa to anyone who is looking for a Subaru.
The people there were very helpful and none of them were pushy like they are at other dealerships. I didn't feel pressured into buying anything I didn't want. They were also very accommodating when I needed a ride there to pick up my vehicle.
Spotless and pleasant showroom. Quite a few amenities for customer comfort. Dealt mainly with Jason Jarkes and Ed Chen. Both were extremely professional and fun to deal with. Several accommodations were made for my convenience and the overall process was very satisfying. Like most car shoppers, pushy car salesman tropes don't appeal to me and dealing with Jason was anything but. Sincere thank you to everyone at Quality Subaru for making my first Subaru purchase an excellent one. I would recommend Quality Subaru and its staff to anyone looking to buy a car, as I plan to return as well.
My son was purchasing his first Subaru and I accompanied him during his experience with Jason and Quality Subaru. We were both pleasantly surprised with the friendly and relaxed atmosphere. Protective as us mothers can be Jason dealt with my questions and demands in a positive and respectful manner. I felt like we were dealing with family.
I went to the Wallingford quality Subaru 4 months ago just looking at potential cars not ready to buy yet but exploring options. Mike Schweikert went above and beyond for me since then. He let me test drive, put no pressure on me to buy that day and told me when i was ready he???d be ready to help me if wanted. I loved his down to earth personality and how understanding he was for the whole process. I went back to him to build a custom made car which would take a while to get in but i wanted certain things in the car so i was okay with that. He then went and took the extra time to search for the exact car i wanted locally at all the dealers and ended up finding me one how i wanted it and got it for me within a week! I couldn???t appreciate all he did for me any more. He???s great at his job and very easy to talk too. As well as everyone that works at quality Subaru. (Ed from finance was great too and made that stressful aspect very easy going). From the second you walk in to the second you walk out. They love their jobs and it shows! I would absolutely recommend this dealer and mike of course to anyone. I will be a forever customer.
I met Tyler when I was looking to buy a Honda civic in June 2018. I had some idea what kind of car I wanted to buy but really no idea of the specifics and how to go about it. Tyler was really helpful and patient with all my questions. He was really good at following up with me, keep in touch with me via text and phone calls and it really seem like he was in my corner to get me the best deal possible.He calmly first took the time to figure out what exactly I wanted and then curated the best possible car with all the features that would work for me. He went above and beyond what I expected a salesman to do for me and continue to follow up even after I got my car to make sure everything was working well for me. He???s an awesome person to work with and I recommend them 100%
Schaller Subaru is a friendly and casual dealership. The sales staff were low pressure and helpful. Buying a new car can be stressful and scary, but Daniel Walker was relaxed and patient with me and made the whole process easy.
I had a excellent experience at Bertera Subaru from working with my knowledgeable , friendly and attentive sales consultant Issa to completing the transaction with Crist the business manager. He was extremely helpful and make the transaction run smooth.
We have bought several vehicles from Bertera of Hartford always from Issa Daoud. He is probably the best car salesman I have ever dealt with. He listens to what you need, goes above and beyond to ensure that you get what you asked for and leave happy, and follows up after the sale. A really great experience. I have referred many friends to Issa and they always walk away happy. The only reason they get 4 not 5 stars is that at times the negotiation process gets contentious by sales management which should be unnecessary with all the tools available to plan with before you walk in the door. The finance team is very efficient and explain everything clearly. If you are looking for a new Subaru I highly recommend this dealership.
I recently purchased my very first Subaru, a 2019 Forester. I had been to the dealership previously over the summer and didn???t find the right fit. They were totally fine with it and did not call/email me daily asking me to come back (like most others do) This fall I decided to check out their inventory and went back to the dealership where Mike P. Assisted me. Mike was wonderful. Super friendly, thorough, patient and there was zero pressure. If you???re looking into a new/used car, check them out. I also got a very fair amount for my trade! James S. Was very wonderful to deal with. He explained every document we signed in detail and was also very thorough.
I bought my 2011 Subaru Outback from Mitchell Subaru and visit them whenever a challenging repair baffles my local mechanic. Their service has always been an honest value due to their expertise with my car and low pressure customer service. I feel like my car was fixed "right."
The friendly staff made me feel welcome. Professionalism, honesty, flexibility are a few words to describe Premier Subaru. I recommend Premier Subaru to anyone looking for a great car buying experience.
Everything I needed to know was given to me in that same day. I highly recommend these guys. They???re really great, neat and professional about he entire buying process.
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