When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports form to start my search. Out of the six responses I got within 15 hours, April Zanotti???s stood out because it was friendly, straightforward, and offered a choice of cars at a good price. Everything went smoothly: the right car, in the right color, at the right price, and on the right day. April was always smiling, cheerful and to the point. The trade in went smoothly. All April???s colleagues were equally friendly ??? even to our dog when he came with me! ??? and I cannot recommend this dealership highly enough for making the purchase of a car a pleasant and efficient experience from start to finish. Oh, and we are very pleased with the car too.
This dealership is the best there is. I have family that had shopped here and it was highly recommended. I plan on buying Subaru's from here each time I look for a new car. I know Colonial is going to have what I need. I wish I could rate more than five stars.
Stand out Service with friendly and approachable people
by mconcepcion752 from DealerRater.com
December 6, 2018
I was recommened to check out this dealership, Steve specifically, by my coworker who had a great experience and I am glad he did. Steve was incredibly down to earth, approachable, and did his best to make me feel comfortable. I was in no way preassured to make any decisions or jump into anything I wasn't comfortable with. I then meet Lisa in finnancing who was a pleasure to work with. She was exceptionally kind and knowledgeble. Overall my experience could not have been better and I would recommend Steve and Lisa to anyone who is looking for a Subaru.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We just got our second Subaru from Premier. This is the best dealership anywhere; we drove 3 hours from the north shore of Boston to do business with them. We would not go anywhere else. The process -- from application to picking up the new vehicle -- was a completely positive one.
I had a excellent experience at Bertera Subaru from working with my knowledgeable , friendly and attentive sales consultant Issa to completing the transaction with Crist the business manager. He was extremely helpful and make the transaction run smooth.
We recently purchased a Subaru here for me and when my husband got into a car accident and needed a new car we knew just where to go. Anthony and Rich are amazing. They were so wonderful and walked us through everything step by step. You never feel like you are being taken advantage of here, but genuinely feel taken care of. Our girls love it here and the staff were so kind and patient with them as well. They felt like honorary employees :-). We always felt welcome when we walked through the door. We know where we will direct our business if the need ever arises and we know where we will tell our friends to go. We appreciated the professionalism and care we received at Brewster Subaru!
Joe was professional, knowledgeable, and kind. I enjoyed not being pressured by him. He gave me all the information I requested and worked with me to get the car in the price range I needed. Both of the other people I dealt with on delivery day were more of the same. Nick made the paperwork easy and answered any concerns I had. Nathan was very knowledgeable about the car and gave me a detailed walkthrough upon delivery.
Joe was fantastic to work with in buying my new crosstrek. He was professional, helpful, fair, and didn’t apply the usual pressure tactics I had experienced atvother dealerships.
Nick was more of the same when it was time to go through the paperwork.
Nathan was extremely knowledgeable in taking me through the ins and outs of my new car upon delivery.
Dan was very knowledgable and extremely patient with me (and my parents who tagged along). He thoroughly explained everything in detail so I could properly compare models and ultimately purchase the perfect car for what I need!
I recently purchased my very first Subaru, a 2019 Forester. I had been to the dealership previously over the summer and didn???t find the right fit. They were totally fine with it and did not call/email me daily asking me to come back (like most others do) This fall I decided to check out their inventory and went back to the dealership where Mike P. Assisted me. Mike was wonderful. Super friendly, thorough, patient and there was zero pressure. If you???re looking into a new/used car, check them out. I also got a very fair amount for my trade! James S. Was very wonderful to deal with. He explained every document we signed in detail and was also very thorough.
I bought my 2011 Subaru Outback from Mitchell Subaru and visit them whenever a challenging repair baffles my local mechanic. Their service has always been an honest value due to their expertise with my car and low pressure customer service. I feel like my car was fixed "right."
Robyn Rey again was a fabulous salesperson, knowledgeable and courteous. I really appreciate her help and will be back for my next Forester! Thank you!
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