We owned three Subaru's and this purchase makes four. This was our third experience with Matt at Ramsey Auto Center. We shared with Matt what we were looking for in a new vehicle and he quickly found a car in their inventory that matched out wants. The purchase process was reasonably fast and not too painful. We've looked at other cars at other dealerships, but seem to be drawn to the quality and affordability of a Subaru, and Matt has continued to give us excellent service.
Great car for commuting and heading for adventure
by Marty from Seattle, WA
January 3, 2019
This is my adventure car. It is great in the rain and snow and for heading to the mountain trails. The ground clearance is great for the rough mountain roads. Love it.
I absolutely love the customer service and attention to details I received at Willis Auto. We just used them to purchase a 2018 Kia Forte. I chose this vehicle because of the high miles per gallon, and everything the sales person said was true. I got 44 mpg my first week driving my new car. They also touched up a small ding I found after getting home on the roof of the car in minutes. I would highly recommend them to anyone looking to buy a used car at a reasonable price!
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
should give cookies to new car buyers, like used car buyers. oil change went very good in and out on time received free car wash
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
Family owned business that doesn't have corporate breathing down their necks. You can feel it when you visit. They don't judge or push you to buy a car you cannot afford. You tell them what you are looking for and they give you options.
I bought a used car a month prior and can attest that it is working perfectly. Great people to work with and am very happy to have purchased my car from them.
Very happy with our purchase
by Therese from Mpls, Mn.
January 29, 2019
This car meets all of my needs. It is a dependable car with a few preferred features: AWD, heated seats, leather interior, excellent repair history , affordable .
We either didn't see the chip the windshield or it was "filled"in, but nothing about it was disclosed so when I saw the chip the very next day I took it to Safelite to be repaired as we hadn't purchased the extended warranty. When we took it to Safelite they informed us that it had already been repaired once and there was nothing else that could be donebesides replacing the whole windshield. So much for a certified vehicle purchase with car fax.
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
After a significant service error from another dealership I have been bringing my vehicle to Ramsey for service. I have been very satisfied and everyone has been so friendly. Dennis Parker is very knowledgeable. I will continue to come back to Ramsey and have referred other family to visit there for service needs. Thanks!
by Karen Singleton from Lancaster, PA
January 20, 2019
I thought this vehicle was a great car for the value. It drives well, and has great "get up and go." It's a great family vehicle, and has plenty of cargo space for all of the gear hauling you do as a parent or active person!
On Wednesday my 2017 Mazda CX-5 was due for a service and tire rotation. Arrived with no appointment. Used the express service. In and out in a house. Personalable and knowledgeable staff on the intake and the return of the car. Cashiers were efficient if lacking in the bubbly personality area. A very satisfied customer.
Test drive of an outback
by Paul from Sandy
January 20, 2019
Great potential vehicle unless you have very tall people. The vehicle lacked leg room in the second seat if the driver seat is all the way back. The lane assist feature is great along with the four wheel drive system. I looked carefully at purchasing this car until we hit the leg room issue.
Car has a leak but no one cared or actually tried to fix it or give me an estimate or told me it might be covered under warranty. Can't select an employee who worked with me because no one worked with me.
New Car Purchase
by Marie from Bishopville, MD.
January 30, 2019
Just purchased this car but I can tell you it rides smoothly and is comfortable. Just learning about all the improvements to cars since our last car purchase but it looks harder than it is. Looking forward to driving this car for years to come.
Excellent selection of quality used vehicles. Priced very fairly, but low-balled big time when wanting to sell them my current vehicle to the tune of nearly 20% below KBB trade-in value.
Love this car!
by Pam from Georgetown MA
January 26, 2019
I bought this car because I was looking for a 4wd that could tow at least 3000 lbs if needed. I’ve owned this car for approx three years and I use it to drive to work and up to visit my friends in Maine. It is extremely reliable with loads of interior room for all transport needs. I highly recommend this auto.
Brian is a professional veteran in car sales and was very easy to work with. Not pushy at all and very responsive by text and or phone. Thanks
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
When you reply to a car search request for more photos it behoves you too include the vehicle and the dealership identifiers in your email, before demanding identirying info from buyers. This dealer accomplished that miniimum standard. Sadly, across the board dealers are so bad at this that carmax gets 4 stars.
I Love my Dreamy Green Subaru!
by AgentK from Montague, MA
January 19, 2019
I've been a fan of Subarus for years and this model is the best I've had. I like how the large navigation screen, which I found annoying and not very practical in earlier models, was eliminated and replaced with a smaller screen that displays radio stations. And, this model has a digital clock that isn't in military time--such a relief! Overall, a few nice changes from years past. A beautiful color in pearly green too!
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