Used Subaru Outback for Sale in Fallston, MD

Leon and Allen are the best in service!!! Never have to worry about things being done right and they always make sure that I'm taken care of. Wouldn't go any where else.

I've been a fan of Subarus for years and this model is the best I've had. I like how the large navigation screen, which I found annoying and not very practical in earlier models, was eliminated and replaced with a smaller screen that displays radio stations. And, this model has a digital clock that isn't in military time--such a relief! Overall, a few nice changes from years past. A beautiful color in pearly green too!

So i was looking for a pre-owned VW Golf R, and i called around and when i called Heritage Preowned in Parkville i was greeted by Mr. Michael Lanci, and he said we dont have any but let me search come to find out they just recieved 1 in on trade it hadnt even been put in the system yet, i had to see this car! It had super low miles, Was kept very clean by previous owner, and the price was right! i mean comparable 2015/2016 Golf R???s with a few thousand more miles was even 2-3K more, they were at the bottom of the KBB and Truecar Value, they were awesome and had the Sales manager Mr. Woody Batts contact me immedietly and we spoke about the car, and literally within 3 days i was there for a test drive, and then the negotiations came, and they were very fair, i traded in a 09 Civic Si, which Carmax usually gives the best prices was quoted 4K with a check engine light on, they came back said we can give you 3,500 i said well if you can match this trade in value its a deal, within less than 5 minutes my demand was met, then to finalize the deal because i wanted the car (CPO) which is $1,400 they worked with me and got 33% off of that, and doing so the car had 4 brand new tires and brake pads put on, this car is beautiful i am so so happy and they were a pleasure to deal with i would not hesitate to send anyone their way, my dad even purchased his brand new Dodge Ram 2500 from them said great things as well! Mike and Woody are stand up guys and worked with me, and we made it happen and im extremly happy with my purchase, they are even getting me a free bottle of some Tornado Red touch up paint for a little chip from road hazards so i can make her looking new again, I highly highly reccomend you give them a call and they will make you feel at home! Look forward to dealing with you guys in the future well worth the drive! Brian

First time to have anything serviced at AutoNation, excellent customer care, prompt service. I didn't buy here as this was a company lease vehicle. I would look to buy in the future if the sales is like the service.

This car just keeps getting better. Eyesight, Appleplay, auto door locks, improved display......I thought I loved my 2017 Outback!! Subaru continuously strives to improve upon what they have instead of trying to razzle dazzle you. I will never own anything but a Subaru.

This was the best experience I ever had in buying a car! My husband and I cannot say enough about Ibrahim Kassim and the entire team that worked o our deal! The took us from a horrible situation with another dealership we'd been dealing with for over a week and gave us peace again of mind with Heritage Hynudai....kind, curtious, friendly, attentive, caring, polite, most of all they showed love, which is why we are all here no matter what we do..its very evident that the take complete pride in customer service....I will have as many follow me as I can to this dealership for a car purchase... To Ibrahim and the others that worked for us,,,Namaste!!! We thank you. Cherryl Brooks-Hollin & Miles Hollin BTW!!! We walked in and 2 1/2 hours later we walked out with our brand new 2016 Hyundai Sonata Sport! (Hey Ibrahim! In brown!, Truffle Brown!!😁) just the color I wanted!

Love my Subaru's all-wheel drive and its looks. The Outback is a comfortable size and provides a lot of space to carry when the back seats are down.

I wanted to change the timing belt. I was very happy of the service because: * You drop me home and you pick me up that help me a lot because I had to pick my kids from school (the driver was a great guy too) * You fixed a recall that I didn't know * You washed my car and add windshield whipper fluid ( I don't know if you fixed other things too) * You gave me a great deal for the timing belt I hope that you will send me more offers because I would like to change my middle door hinges too (now will cost more than $600) and the middle row seat's cable that is loose and costs $500.

I bought this car because I was looking for a 4wd that could tow at least 3000 lbs if needed. I’ve owned this car for approx three years and I use it to drive to work and up to visit my friends in Maine. It is extremely reliable with loads of interior room for all transport needs. I highly recommend this auto.

Subaru AutoNation in Cockeysville was recommended to me by a service manager with another car company. I am very pleased with the overall experience and service they provided. John was great to work with- he answered all my questions and went out of his way to be helpful!

This car has all the latest technology for safety and comfort. Best car I have ever owned. It far exceeds my expectations. It is very comfortable.

Loving my first New 2018 Subaru! After researching and researching, I finally made the decision to buy a Subaru Outback. I was online and requested the internet price. Steve Brown, Internet Manager called me and I told him what I was looking for and the price range I could afford. He emailed me 2 cars to look at, a New and Used Outback. I let Steve know I didn't want to waste his time or mine, he was very understanding. Steve informed me that when I came up I would be working with Mei Kei.(May Kay) (She is Wonderful)! On my way I did stop at another dealership that was closer, however, I was not impressed with their customer service at all! I was worried, I hadn't bought a new car since 1996 and was thinking this is not going to be fun. Totally the opposite! When I got there EVERYONE was so nice, Mei Kei was picking up my car. We went for a test drive, she was so knowledgeable! She showed me everything the car had in it and how to use it. I was in love with this car. Mei Kei worked really hard to get the deal I wanted. I was honest with them, being on a tight budget I knew what I could afford my monthly payment to be. Well now I'm an owner of a beautiful new Subaru! I'm so happy with my purchase! This is the best vehicle buying experience I have ever had! I will recommend Mei Kei and Heritage Subaru Owings Mills to anyone interested in buying a Subaru. Mei Kei is knowledgeable, nice, doesn't pressure you at all. She is also very responsive to my emails too! I just love her! Also, they offer a technology class, one-on-one for free to learn how to use everything in your vehicle. If you schedule and come in within 45 days of buying your vehicle, they will give you a $25.00 gas card! Win win for me! So go to Heritage Subaru Owings Mills and buy your next vehicle! You'll be glad you did!

It's an extraordinary vehicle! At all levels. I must admit its the best car I've ever owned! And I've owned plenty of makes from German to American!

Just a note of appreciation for the excellent customer service Mr. Bill Middleton (Service Department Advisor) has provided each time my wife or I brought our 2017 Outback in for routine scheduled maintenance. We're both very appreciative of the time he's taken understanding and answering any questions we have and his helpfulness when we call in to schedule an appointment. We're also grateful for his recommendations on which services would be most appropriate (or not) based on our mileage & driving. As we begin looking for another Subaru (Forester), the exceptional service Mr. Middleton and Heritage's Service Department have provided are a significant influence in our preference for this dealership. This is my first/only online review (my wife may have done the online surveys), so I'd like also mention the outstanding pre- & post-sales support provided by Mr. Sanjay Fitzgerald.

When it comes to safety, reliability, value for the money, and best of all it's performance in the snow, Subaru is hands down the VERY BEST. I would challenge any other car brand to beat any of these qualities in a car . . . no matter what the price!!!

This dealership has NO competition as far as im concerned. Everyone here treated me with respect and dignity. I have never experienced such respect from every individual at one place. I have become accustomed to receiving a certain amount of service depending on my level of income, credit, or the purchase amount of the product i was buying. Here EVERYONE will treat you with respect regardless of your situation and that is something that is sorely missing in our society. They were able to get me in the vehicle that I wanted with a bankruptcy on my credit. If you want empty promises and sales pitches, go elsewhere. But if you are looking for a dependable vehicle from a straightforward, honest establishment, this is the ONLY place to go to.

I especially like the room in the back storage area, i had to use it to haul bags of leaves when i first got it and could haul 8 bags, I can put in 2 golf bags easily, and for traveling its great.

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

This car is roomy but still gets great gas mileage. It has the bells and whistles I wanted without being priced too high. Subaru is a reliable make that I will be able to count on for many years to come.

[SERVICE] We've been taking our 2002 Outback for maintenance to this dealership for the last seven years. Lejaun and the rest of the service team have always been great about what needs to be done and made sure issues were quickly resolved. We've enjoyed Lejaun's personal approach and clear desire to make sure we are always informed for every decision and in touch and taken care of from start to finish. [SALES] Recently our 2002 hit a major repair decision and we opted to just upgrade to a newer used car. Initially, we started looking at everything and everywhere else for our replacement car. (It's been a great and very reliable car for 15+ years!) After some time we just came right back to Heritage and found that they had just the car we were looking for in stock which wasn't published to all the major automotive trading sites. (We could have saved so much time had we just started with them.) When we walked back through the door Yong met us with the much appreciated low key, no pressure approach and worked with us at every step of the way. He was very helpful walking us through the car's features, pros/cons, sales options, and sales process. Even after we completed our purchase, Yong was pointing out key features and making sure we were ready to venture off in our new car. In our search, we've encountered our share of the "average" car salesmen and managers. Yong and the team at Heritage are the group above the rest who do their best to do their job and make sure the customer is respected and valued. We couldn't be happier with our new 2017 Outback and are glad and relieved to know we are going to be sustaining our dealership relationship with them for many years to come into the future. - MM

I just purchased a 2018 VW Atlas. The experience from beginning to end was seamless from the spirited welcome when I walked through the showroom doors, to the sales rep (Henry), to final signing with Josh. Thanks for a great day, great service, and a great car! Kevin K

I have purchased 3 vehicle from this dealership 2000 Forester, 2006 B9 Tribeca, 2009 Forester.. It all started when my 2 vehicles were recalled for air bag issues and it was taken care of almost immediately. During the time when I was in the dealership, I was considering a vehicle to replace my 2006 B9 Tribeca. I was talking to the salesman Yong Lee at the time and kept close contact during the period.. It all started back in early 2017 when I wanted a vehicle to replace my 2006 Tribeca. Ay that time, the vehicle was discontinued after the 2014 model year. I was considering the Honda Plot, Toyota Highlander and Nissan Pathfinder. Mr Lee was very patient about this whole matter and atvthat time there were rumors about a Tribeca Replacement in 2018 or 2019. Mr Lee promised to keep me updated about the new 3 row suv and he did just that. Mr Lee and I kept in contact for almost a year and a half until I was read \y to place the order. Ordered the Ascent around the end of February and Just got the vehicle a few weeks ago. I was informed that I was the very first customer of the Heritage Subaru Dealership to take delivery. I was very excited!! I can thank Yong Lee and his manager Dan Rosenfeld in keeping me posted about the vehicle.. My hats off to Yong Lee, an outstanding sales person.> He will help you and work with you to get you into the right vehicle

I owned 3 Outbacks. They are great cars! They look great, they are fantastic in the snow, and they hold their value in resale. I would highly recommend this vehicle as a reliable, stylish, family car.

Heritage of Catonsville offers great customer service! I come from a family of Subaru owners, we've had 11 over the years, so I have spent a fair amount of time in Subaru dealerships - I highly recommend working with the Heritage of Catonsville group! I have taken my 2010 Impreza here multiple times for service and repairs - Kati Henshall and her team are wonderful. I am always able to get an appointment quickly, my car is ready when expected, and the team keeps me in the loop about repairs, cost and timelines. Due to this, when Kati walked me through the options of what to do with that had 156,000 miles and needed $5K in repairs, I knew I was getting a truthful list of options and I felt comfortable with her opinion that a new car was my best, long-term option. The great customer service I've had in the service department absolutely carried over when purchasing a 2018 Forrester. Steve Sherman and Kevin Engle never rushed me in my decision and answered all of my questions. I never felt that I was being pushed to accept upgrades I didn't want/need and couldn't afford. I could not be happier with my experience and new car, and feel confident I will receive great service with oil changes and tune-ups to come!

The 2019 Subaru Outback 3.6R Limited is a Fantastic car! It has an excellent six cylinder engine/CVT trans. Lots of power whenever you need it. The Outback Limited is loaded with all the latest technical wizardry you could want. The Outback has a great ride and very good handling. Plenty of room inside for people and cargo. No need for an SUV when you can drive an Outback.

I just purchased my third new car here at Heritage over a ten year period and was always treated well. However, yesterday, I met Zach. Zach went above and beyond for me in so many ways. He personally delivered my car to me with a full tank of gas! Drove the car with me for about 15 minutes showing me all the different features, paired my phone, set my radio stations after he called Sirius radio for me and gave me his discount coupon to get a better deal. He changed out my mats and transferred all my belongings from my old car into my new car. He also spoke to my bank and gave me his personal number "just in case". Zach is extremely knowledgeable and I couldn't get over how he was so familiar with my new car. In the past, the Heritage employees always needed to look things up as it's impossible to know all features for all cars. Well Zach showed me several cars and it was as if he owned each and every car. Did I mention patient? I asked him question after question and he answered each and every one. Zach also went over the features with me several times. I asked him what I could do to spread the word. I am so happy to be writing this review. Please ask for Zach, you'll be happy you did.

This car meets all my needs: leather interior, great sound system, plenty of room in back for kids and ample storage in the back. AWD is excellent! I expect to enjoy this car for years to come.

I took my car to Bob Bell Ford for routine service and because my check engine light had randomly come on, even though nothing seemed to be different/wrong with my car. Little did I know that I would end up needing $2700 in unexpected repairs/service. Robin (service representative I corresponded with throughout the process) was extremely helpful and pleasant; she made an otherwise stressful experience go extremely smoothly and positively. The work was done quickly (dropped the car off Monday knowing they couldn't do a diagnostic test til Tuesday, picked it up Thursday evening despite the fact that they found an additional issue after the initial repairs on Wednesday). I could immediately feel and hear a difference once I picked the car up. They did a fabulous job throughout the entire process.

The rear automatic braking system kills my love for this car. If the eyesight thinks you're going to hit something (a wall, another car, etc), it sounds a brief warning, then slams on the brakes. You might just be backing into or out of a steep driveway though. It scares the daylights out of you if you're not expecting it. Literally, the brakes will lock up. There is no instant kill switch for it, and it takes a while to turn it off while holding your finger on the button. I can't back into my own driveway without this thing slamming on the brakes unless I hold up traffic while pushing and holding a button to clear. It resets every time you put the car into reverse. I hate this "feature" so badly. I wish I could permanently disable it.

Haven't bought anything yet, but the customer sevice is great with helping you with anything you may need. Very nice people

I am very very happy with my car I love it thank you very much. I get great gas mileage and have gone to California last year

To Dan Walsh, very glad to have dan as my service advisor! Absolutely the best!! Always professional, kind and very informative. Can't have it any better! Had a 2007 Tacoma was very nice on the maintenance of that truck. And has been nothing but a true professional on the help of my 2015 tundra pro!! Thanks dan Ken finksburg

The only concern that I had was the fact my leg room may have been less then I had hoped for. Other then that it was an outstanding auto.

The car was driven over a curb and developed a oscillation in the steering wheel while on vacation. Took it in to Koons in Westminister and they did the inspection quickly and determined only an alignment was needed. The alignment was completed and car returned in less than an hour.

Overall, a good car. We've had a couple of problems that while covered by warranty, still made us uncomfortable. I would probably buy another one. I've owned 3 Subarus and I'm mostly satisfied with the brand.