Subaru Outback for Sale in Hanover, MA

Today, my wife and I picked up our new car at Planet. This is our fifth Subaru and our third Forester, plus we have only ever had one car at a time. Over the years, I had done business with another area dealership, but was urged by Carolyn N. (a couple of years ago) to give you guys a try. I am very happy that I tried you guys. From Klaire in sales to Dave in finance, every person we encountered was great. You guys are truly unique and I look forward to working with you guys over the years. Thank you.

Very happy with Jeff who handled my encounter did a great job quick and organized He kept in contact with me and did his best to keep it on time

…. Oh yes - and the Subaru is pretty fab also ;) I have never bought a new car in the US but have been well aware of the challenges and mythology surrounding said endeavor — all of which were quickly confirmed the instant I was pushed through the front doors of two Subaru dealerships - So a couple of weeks ago we broke free from the gravitational pull of the “Atlantic nebula”, took a wide birth around and away from the blackhole better known as the “Quirk-effect” and plotted a course to Planet Subaru. Planet Subaru - It is obvious to us that you value both your employees and customers. Everyone we met in the sales Debt, Dave in finance, the service desk and the customers by the coffee machine … where all simply smiling - chatty and relaxed, and from our perspective that is all that was required. Dale - Beth and I are so pleased with having met and worked Derek and Milo - intelligent, funny, patient, knowledgable and a great sense of asking the right question and the right time ……… and that was just Milo ! Both Derek and Milo are indeed assets to your company. My only complaint is the ridiculous long services intervals as 6000 miles is way too long to wait to drive up to Planet and absorb some more of your positive and relaxed energy. I will be up sooner than my scheduled service decrees - no doubt ! I am not sure what you raison d’être is but … “bloody well done" and keep at it ! Kindest regards and heartfelt thanks. Lawrence, Beth and “Aretha Franklin" ( ….. Beth’s new Subaru)

Great experience. Very helpful and friendly. They saw me the same day I inquired about my car. The whole process was very efficient and helpful

My lease will run out in a few months and saw that prices were quite good at this dealership. Dealt by email only. Very helpful and advised to wait as I would indebted on the lease if I broke it. Very honest and helpful in my opinion.

I want to take this opportunity to compliment and recognize two of the extraordinary members of the service team at Planet Subaru: Andy Ryan I have had a number of positive interactions with Andy over the last couple years and every time I come into the undealership he greets me by name and with a warm smile. He is such a pleasure to interact with and one of the many reasons I continue to service my vehicle at Planet. I have never met a more genuine team of service professionals in my life and Andy is a shining example of this. This morning’s visit to Planet was another example of Andy welcoming me to Planet regardless of whether he will be coordinating my vehicle’s service for the day. I really appreciate that and feel so valued for my business with Planet. He is a true gentleman! Allie Webb Allie welcomed me into the undealership this morning for my scheduled 60,000 mile service. She was, as she always is, very welcoming and friendly. I always feel like I am leaving my car in very capable hands. Allie takes the time to clearly explain the details of the service and makes sure I am fully aware of every important detail. Later this morning she contacted me to advise that my driver’s side front tire should be replaced due to a puncture on the sidewall that I was unaware of. She suggested that an alignment be completed as well with the replacement of the tire and also provided a clear service recommendation for fuel injection service. I was so impressed by how knowledgeable Allie was and how accommodating she was with the use of the Passport loaner vehicle. Since purchasing our 2015 Subaru Outback, I have been a fan of Planet Subaru. From Sales to Service, my wife and I have been treated like a valued part of the Planet Subaru family. It is because of the unprecedented level of service from people like Andy and Allie, that we will continue to service our vehicle at Planet and plan to purchase many more Planet Subaru vehicles in the future.

Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.

Best car buying experience I've ever had. There was a communication issue between the dealership and Subaru USA which cost Planet Subaru about $3500. Other dealerships simply would have abandoned the sale or passed the $3500 on to the customer, but Planet ate the difference. Very impressed with their integrity and customer service focus.

While I didn't buy a car from them (I live in PA, 365 miles away) I found their website extremely informative. I am researching Subarus and the amount of information Plant Subaru provides on its site is absolutely amazing. I learned a great deal that helped me decide which model I wanted (Forester). I wish I lived closer - I'd buy from them in a heartbeat! Based on their website alone I give them 5 stars! I can't imagine how good the actual visit must be.

Was greeted by Ash, great pleasant customer service. Vehicle was ready thirty minutes sooner than anticipated. Ash explained throughly the invoice items. Thank you Jaime F

Makes buying a car easy! No gimmicks, no hassle. This is our second time buying from Bourne and I am sure we will be back for a third someday.

The last time I bought a car, I felt hustled. The last time my wife bought a car, we both felt hustled. This is the first time buying a car, that we both felt happy. Franco was helpful, attentive and thoughtful - he followed up during the purchase but wasn't over the top. It's our first Subaru, and we are impressed with the car quality, as well as the dealership (so far). I'm happy to recommend Franco, Subaru, and Clay Subaru.

Inquired about my used Tacoma online and was contacted promptly the next morning by Brittany in Internet Sales. I was working so a family member took the drive down from NH for me and was met by my sales rep Tony at the door. Tony was extremely helpful and knowledgeable even though the truck was a trade in for them. I would recommend asking for him if you're interested in a car at this dealership. Finance department was fine, they pushed for me to let them run my credit even though I had already secured financing. Just doing their job, but they were unable to get me a lower rate and added another hard inquiry to my report. All in all I would highly recommend this dealership as my experience was great.

the salesman who attended me tony is very helpful and Edward too, I can not complain until now! nice guys, and nice service thanks you!

before I purchased my crosstrek, I researched several models and prices. I searched high and low for a dealership that would provide me with personal experience without ripping me off or treating me like just another customer. I was told by several other dealerships that my cost would be $3000 more and it would be 10 weeks to get the color that I wanted. Not to mention, some other places were very rude. When I came to Clay Subaru, I was immediately treated respectfully and I felt important to every single person there. Franco has a very down-to-earth personality and kept me updated each step of the way. Within a week, he secured the exact model and color that I was looking for. He was just excited about finding it as I was. A couple days later, I drove off the lot with my beautiful new car and saved a money. I would definitely go back to Clay Subaru and will continue to recommend prospective Subaru owners to go there first. Thank you so much for a wonderful experience. 10 Stars!

I dealt with Franco, who was very helpful and respectful. When I needed help after taking the car home Franco graciously answered all my questions. I feel comfortable asking Franco for help which is very important to me. Everyone I came in contact with at the Dealership was knowledgeable and respectful. A very positive experience all around.

Best vehicle-buying experience we have ever had, and we've purchased many vehicles in the past 30 years. Andy was very helpful from step 1! Easiest, least time-consuming buying process we've ever experienced. We purchased a 2011 Ford F150 and we love it! Great vehicle, seamless purchase. Would definitely recommend Gesner Auto to friends & family, and return in the future! Thanks, Andy!

Great place to buy a new or used vehicle. Very friendly and knowledgeable people, Tyler Cabral Was a pleasure to deal with. Thank you guys and I'll be seeing you guys again in the future!!!! Tim