Used Subaru cars for sale near Crosspointe, VA

All staff was very nice, I think I was well taken-care of by Christian and the members that worked on my Forester's scheduled maintenance. I plan to return to Safford Brown Subaru for my next scheduled maintenance visit.

We love our new Subaru car… Subaru Crosstrek Hybrid. The process was challenging. Chris Baird worked with us every step of the way. When we felt unsure, he didn’t hesitate to present any option we were interested in. Chris would define the pros for us on each model. Subaru was right on target with trade in value. We were able to do all our business in one place…the Subaru dealers. We have never had a Hybrid car. Chris was so patience informing us of all details. He also spent, as much time as we needed, going over features of our car. We were very comfortable and happy with our new car. Chris is awesome at his job. He is truly an asset to the Subaru dealers. We do want to comment on how friendly everyone was to us. It has been a wonderful experience. Thank you for a meaningful and knowledgeable experience. Sincerely, Tom and Joanne Colgan

My oil light came on and I dropped in to have the car (2019 Subaru Legacy) looked at (did not have an appointment) was so happy to see Vitaliy Khlebnikov was still at this location. Vitaliy remembered me from years ago and provided excellent customer service. Service was fast and accurate. Highly recommended this Subaru service center.

Bought brand new off the lot in January 2020 and I've put just under 20K miles into it so far. Here's what I've seen so far: Good: - AWD keeps you on the road in even the most slushy and icy conditions. Driven this car through a few snow storms and never had to worry about losing control. - The driving assist safety features work very well, definitely has saved me from a couple minor incidents. Also the adaptive cruise control has revolutionized long roadtrips and I'll absolutely never be able to go back - Interior looks fresh and clean, seats are very comfortable. I'm always surprised how much trunk space this car has, plus the folding back seat make transporting some bulkier items easy. Bad: - I absolutely despise the entertainment system. The huge touch screen is cool but it is sluggish and unreliable. Often the inputs will lag several seconds or not register at all, which sucks when you're trying to turn on the AC on a hot day or the heat in the winter. The worst part is that sometimes when you start the car up, the user interface software won't start correctly and will crash, disabling all of the vehicle's safety features. Usually this fixes itself with an automatic reboot but that often takes a couple minutes. Once or twice I've had to pull of the road, turn off the car and turn it on again to manually cycle power to the console interface. - There's absolutely no reason to buy the sport mode when the CVT is so sluggish. Paddle shifters seem like they're almost disconnected as the difference between the "gears" is so minimal. - No way to disable the auto start/stop system, have to hit the touchscreen button every time. Overall: - I'd still recommend this car since the good definitely outweighs the bad. It's a car that does a lot of things decently but nothing exceedingly well. If you want a sports sedan, get the WRX. If you want a car that can handle rough driving conditions, get the Outback. If you want something more akin to a luxury sedan, go up a trim level to the Limited XT CVT. If you want a car that does all these things but doesn't lean too hard into any of them, this is your pick.

Just purchased my second Ford Ranger from Mike Zeller and the folks at Sheehy. Great team working together to make the customer completely satisfied!! Highly recommend these folks to anyone!!!

Front mid console is a bit awkward in placement, making it difficult to put two drinks in the designed locations. Its also awkward for the passenger to open the compartment because the fit is too close to the front seats. The lack of any dedicated sunglass compartment is frustrating. How about as part of the overhead info center?

Jack was the service rep that I dealt with for this appointment. His service was top notch and very helpful. He communicated with me every step of the way. Will be happy to use Jack as my service rep in the future.

First Subaru ever. Got the Ascent Touring onyx. Fully loaded. The handling is great. I love the all wheel drive. It is much zippier than my Toyota Highlander Hybrid. For the money, the safety equipment, and extras are worth it. I LOVE the auto vehicle hold! Never knew I needed it until I had it. I miss the mileage of my hybrid, but the amount I drive it is not too much of an overall ownership cost difference. The center counsel system is slow to react sometimes, and would like physical buttons. Otherwise I love the large screen. Happy that the shifter is actually a shifter not a button or knob. Love the rear view camera, and surround cameras for parking are good. App, is better than most, and facial recognition is great for seat, mirror adjustments and lifetime gas mileage!

Exelen communication Everything right The best dealer Lexus Easy paperwork Nice communication we the agent

Got my 2020 a few years back been a soild car. Haven't had one major issue with any of the car drivableity of the car. But thank again my service record is flawless . But for an all wheel drive car she pulls hard when your ready to have fun but can just cruise when you need her to the drive modes are a great ad to it . But all and all would recommend anybody give it a look and go test drive one .

I just bought a car, and the experience was fantastic! From the moment I walked in, the service was top-notch. The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They really took the time to answer my questions and made sure I felt confident in my decision. I drove away not only with a great car but also with a big smile. Highly recommend!

I leased this car in March after 12 years of being a Prius owner. My Prius was involved in a head-on crash, and although it performed amazingly, I wanted something a little more solid. This car fits the bill for a robust crossover option that also reduces the carbon footprint. The Crosstrek Hybrid is the perfect car for me. I live in an urban environment where I drive short distances for errands or to work. If I go further then the hybrid kicks in. Granted, we have been driving less during stay at home, but I have had this car 4 months and have only used 1/2 a tank of gas which is incredible. I charge it when I get home and at work also. The fact it can charge from a regular plug is amazing. I have not noticed my electric bills go up particularly, despite driving this car almost exclusively on the electric battery. If you do short drives close to home then this car is a great bet. If you drive longer distances routinely then this car might not be worth the extra money over the regular Crosstrek. The interior is roomy and comfortable. My only gripe is there's no wireless charging point, which is offered on Toyota's. You have to connect with a wire which is okay, but in this day and age you'd hope for more. The car handles very smoothly and has a nice 4 wheel drive capacity for mountains, hikes etc. There isn't tons of trunk space as the battery takes up a lot of room, but sufficient I'd say unless you need to frequently carry large loads. The car feels solid and safe, and my insurance premiums went down from my Prius as Subaru has such a great safety record. Finally, this car qualifies for the orange Access OK sticker, which enables you to use the HOV lane and park for free at meters in certain towns (such as Santa Monica.) Overall I am really thrilled with this car!

Recently purchased a Soltera. Sales rep Jay Adorno was the absolute best, guiding us every step of the way. Made the purchase real easy and satisfying. Ask for Jay next time you’re looking for a Subaru. He will take good care you.

This car was exactly what I was looking for. Great all wheel drive system and great performance. Not too bad in gas mileage either for the performance it puts down. I would highly recommend for anyone looking for a fun affordable and practice sports sedan.

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

It's a great car. Sports car with 4 doors, very maneuverable despite of the AWD. Fun in the mountains and the kids love it. Get the manual drive.

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

Great dependable car. comfortable driving, the 6 speed trans is awesome(same as in the wrx) so stop talking stupid. People who don't like this doesn't know how to drive a manual. handled great in snow, and remember you are controlling this car not the computer

An overall very good experience at a very busy time for the dealership. We were lucky to be working with Stephanie, who was kind, competent, and fully dedicated to us. Thank you, Stephanie, for your time, advice, and responsiveness! You definitely influenced our decision to buy our new car at your dealership. Thank you also to Aras in Finance: knowledgeable, prompt, and supportive at the final stage of the purchase. Both he and Stephanie convinced us to become part of the Subaru family.

We had a 2018 Impreza and 2017 Legacy which we traded on for a 2025 Impreza sport. It's a great car for the money has many updated features

New dealership looks great. They needed a bigger space. Did not really take to the person that assisted me. She was indifferent and was kind of a fast talker and a mumbler. Very dry personality. Love the new look and do enjoy a few of the people that work there but this experience was meh!!!

Too early to be sure of reliability, but my previous 4 subarus were great. I came here to say how much I like this new purchase, a used '24. Great cruise features. Good power & performance (2.5L) so I'm happy with the CVT. I just love it. They're still a bit lighter and noisier than the outback/legacy versions.

I had an outstanding experience at this dealership and can't recommend them enough! From start to finish, the entire process was seamless and stress-free. I started by emailing with Alex 'Mongo' at the beginning of November about a car I was interested in. When that one sold, he quickly recommended another hybrid that fit my budget perfectly. Mongo was responsive and helpful throughout our email exchanges. When my boyfriend and I came in for a test drive, we worked with Mongo (Alex) and Chas, and they were incredible. What impressed me most was how upfront and transparent they were about pricing and fees. They let me see the price sheet and even take pictures of it. When I asked to put the car on hold to think about it, there was zero pressure - they were completely understanding when we left to look at other options. Mongo was extremely responsive over text, answering all my questions without being pushy at all. He was kind, level-headed, and genuinely easy to talk to. When we returned the next day ready to purchase, Chas got everything ready for us and made the paperwork process incredibly smooth. He even recommended a great place for tints! Mohammed in finance was fantastic as well. He worked with us to arrange monthly payments within our budget and was very transparent about all fees and add-ons. He showed us the breakdown of everything step by step. Even though we didn't go with the VIP package, he included an unlimited tire warranty without increasing our monthly payment, which was amazing. The entire process took about an hour and a half - we arrived around 12:30-1:00 and left by 2:30 with our new car! They also handled our registration seamlessly (we're DC residents but the dealership is in Virginia), provided a temporary tag, and made sure we knew exactly what to do for vehicle inspection. Everyone listened to our concerns, answered all our questions, and made sure everything was perfect with the car. This is hands down one of the best dealership experiences I've ever had. If you're looking for a car, ask for Mongo (Alex) and Chas - they're the absolute best! Five stars all around!

After a lot of time and research we started our journey with a new Subaru Ascent. We then test drove 4 other vehicles and I didn't have the same feeling as I did in the Ascent. We originally were looking at a 2025; however, there was a beautiful new 2024 Subaru Ascent and that was the one! There is more room, I like the head space since we have some taller people in the family. We don't really use the third row, but it has come in handy and I am pleased with that. We keep it down a lot. As far as driving this vehicle, I am very comfortable and happy with this. You get a smooth ride with it and the engine has pick up when needed. This is my first keyless car; however, we had to have the remote start, we got spoiled. With that we needed to subscribe to Subaru and it was a small fee for 5 years, but there is a lot you can do on your phone. I like the screen and how well you can see while in reverse. I like the placement of the screen. I'm 5'2" and I can handle this vehicle and I am confident. Being short I liked that I can almost "kiss" the front and I am not tight and I can see clearly. My husband is taller and you have 2 presets for the driver's seat. One thing is that they offer a "refresher" type appointment and we went. It was one person who took us through our vehicle and the features and any questions that we had were answered. Had the questions been more important, I would have called his number ahead of time.

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

I was planning to buy a luxury brand and test drove the BMW 3 series, the Audi A4, and the Lexus ES300. I then, due to reviews on Consumer Reports, tested the Subaru Legacy in it's top form, the Touring XT with a 260 HP engine, and I was blown away. Almost as quick as the BMW but rode smoother and quieter. Not as smooth and quiet as the Lexus, but more fun to drive. The Audi seemed cramped and the dealer was a disappointment. The Legacy interior was the most attractive in my opinion, has 4 wheel drive, a great sound system, and ended up being my favorite of the 4 cars, regardless of price. When you consider how competitive (or better) the Legacy is compared to the other 3 cars, and that I saved $13,000 on the price, it was a no brainer. It's really sad the Legacy is being discontinue, but all my comments also apply to the Outback Touring XT. The Legacy is a great car at a bargain price.

I?ve experienced consistently excellent service here at Herb Gordon Subaru for many years. I am a huge fan. This dealership is 100% the best in my area.

Great car. I drive about 30 miles a day round trip. Great in city and on the freeway. Stylish great features. Comfortable ride even as a bigger dude.

Fast, easy and quality service - Vitaliy was my service advisor and did a fantastic job explaining what was needed and what was completed. I was in and out in a few minutes.

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

Vitaly was awesome as always. Prompt, communicates through the whole process, and understanding of customers opinions. Will continue to bring my car back to be serviced here in the future.

I love my crosstrek limited.I only have 2 complaints but it not really the car its my prefrence. I have always had cars that the doors locked automatically when you left it as long as you had the key.The cross trek doesnt have that and it drives me insane.I am forever forgetting to lock it by the door handle or key fob.My second complaint is it has heated everything except the steering wheel.I like that in the winter but other than that its a great car so far.I have only had it a month so Im not sure how it handles in the snow yet.

Gabe was excellent! Knowledgeable, professional, helpful and never pushy. Would certainly recommend doing business with him and this place!

Not really sure I understand but the GMC maintenance that I bought through a different dealership wasn?t as straight forward with other dealerships but she still made it a very easy experience. She explained how the maintenance contract works so moving forward it will be easier. While I did end up paying for service I am still very satisfied with the service that I received and I felt like I was well taken care. I will continue to use this dealership due to the level of of care I received. Great service!

We test drove the Grand Hylander and the Kia and this was by far the best riding vehicle. We love the all-wheel drive and the comfort of the seats. Drives quiet and super smooth. We were also able to get the car for significantly less than the other two options.

Isrsel here i just want to let you know I had such a great experience working with Candice. She kept me informed every step of the way and is very personable and a helpful person.

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Ryan was extremely helpful during our recent visit while our CX-5 was getting maintenance checks. Appreciated all his efforts as I had my children with me.

I love my car. 5 speed with 20k miles. Ive put on another 100k. I have taken this little AWD car places most people dont drive their 4x4’s. But I am meticulous about maintenance. I’ve never had a single issue with anything other than a thermostat replacement and A/C recharge. With the manual I don’t have to worry about a crap cvt. The first clutch lasted 118,000 miles. The only issue was the trust bearing, the clutch was still good. You cant beat a manual AWD that gets 30+ mpg IMO. Take care of the car and it will take care of you.