Rashad Chambers at Hyundai of Vacaville provided outstanding service during our recent purchase of a 2018 Hyundai Tucson. He was very knowledgeable about each of the different vehicle models and we never felt pressured during the entire process. He clearly explained the features and benefits of each option and educated us on the dealership price match policy. Rashad was prompt but not pushy in returning calls and emails and we have now purchased our second vehicle from Hyundai of Vacaville. The sales manager George (Jorge) even offered to work out a dealer trade to secure the perfect vehicle for us. It was refreshing to find sales people who worked together in the customer’s best interest. If you want to buy a car with an outstanding warranty and from a quality dealership with a no hassle/no pressure approach I highly recommend Hyundai of Vacaville.
I went to Napa Toyota looking for a used NEW car for myself. Let me tell you, I was in and out of there much more quickly than expected. Lawrence exceeded my expectations in a "car salesman" you just don't get that "pressure" feel with him. He's there to do his job and most of all help. He definitely allows you to express exactly what your looking for and will do his best to find it. Lucas and Jill were just as amazing! They helped with the process that made everything run so smoothly. Thank you for making the process enjoyable.
While the dealership and its service are what you would expect, and sometimes better, this dealership is lacking in one area. I had to pick up my vehicle in the morning so I could be to an important meeting by 9am. After waiting 18 minutes for my planned shuttle, I called to see what was going on. Apparently the shuttle person hadn't looked at the note the dealership gave him and was outside of town at the airport. This left me with little time to find an alternate way of getting to my meeting. The people are nice, but don't rely on their shuttle service for pickup, especially if you're on a tight schedule.
the tem there was great they where very patient with me I was a little picky but only because I wanted the perfect vehicle for me and my family and the staff there all helped me to leave with an awesome SUV thank you so much so in love with it
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
extremely nice people. However, their fault or Ford Motors fault - one of the photos had an ill fitting trunk lid. Advertised as an American [U.S.] built automobile. Same old, same old, UAW shoddy workmanship. No full size Ford for me.
The service was the best i highly¿ recommend if u look for a car u will be satisfied I been to a lot of car lots and couldn't¿ get help but Hyundai Vacaville got me in a car quick with fast service ask for Zack are Mr Johnson
the people are nice and easy to talk to,and the service are excellent
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