I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Forester on LSH’s website and put the car on hold after talking to Leslie. She was very helpful and made the process easy.
I flew into KC and picked up the car yesterday. Austen and Darryl helped me to close the sale. They had already detailed the car and prepared paperwork before I arrived. All I had to do was test drive, talk about financing/warranties and sign. The paperwork didn’t take long, they made sure I was 100% comfortable with everything, patiently answered all of the questions I had, (I’m not very knowledgeable about cars and likely asked some stupid questions!) and had me out the door in about two hours. It was not the all day, stressful situation I’ve learned to expect from other dealerships!
This was definitely the best experience I’ve had buying a car. The entire staff seemed very friendly and professional. I would highly recommend going to them!
Overall was rated only "good" in place of excellent due to issues beyond Edward Santana's control. The new car required some body repair which required some delays/inconveniences. The future looks good for Edwardo professionally. We are pleased with him and on request will send him new business.
We purchased a certified 2010 ZDX in the summer of 2013. My wife and I really enjoy the ride. I have found maintaining the car at Jay Wolfe Acura to be painless.
The experience has been so good we purchased a 2017 certified RDX for my wife to drive.
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
Everything was explained before repairs were made. I was able to call with questions and Malik's response time and knowledge was excellent. Getting a loaner was an easy process. I will definitely be going back in the future!!
Awesome service! We came in to service our Odyssey and ended up trading it in for a new 2019. Tim Tilghman was our salesperson and was very attentive, kind and patient. I would recommend Honda of Olathe to anyone.
This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
Tuesday I went into the dealership knowing that I wanted to trade in my car. I worked with Kenzi Phippen over the phone before steeping foot into the dealership. Right off the bat they offered me 3K more for my trade (without even seeing it) than another dealership did and they ended up giving me 5K more for my trade!
I didn't even know what exactly I wanted. I gave the sales manager and Brandon the information on what I wanted, they pulled up multiple vehicles and gave me many options.
I have worked in the dealership world for over 5 years, and am very versed in the purchasing of a vehicle. I can HANDS DOWN say this was the EASIEST car buying experience I have ever had, or witnessed.
Props to Brandon, Kenzi, and Ren. I've already refereed a few friends, have talked to many people about my wonderful experience, and will continue spreading the word.
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