Every time we went there we felt that Lars was there to help us. He is knowledgeable and was willing to work with us until we fully understood and felt comfortable with our transaction. There was never any pressure or slant towards a specific offer. He continues to help after delivery.
We visited many different car brand dealerships and looked at many models, needing a new SUV for mountain and local travel. After our search and owning many different SUVs the Subaru Outback 3.6R Ltd proved to be the safest, reliable, best, and economical vehicle for us. FlatIrons Subaru made it happen with Lars' help and persistence in getting the exact vehicle we wanted at a fair price. Lars was a delight to work with, answering all our questions (many emails and text, being patient with us throughout) and very knowledgeable about the Outback (educating us about the many features), while enjoying a salesman's humor (not the usual case when purchasing a new vehicle). Thank you Lars. So far we have been very satisfied with the service department after installing a few extra features we wanted. Our first trip up to the mountains with the 3.6R Ltd proved to be good being this Thanksgiving weekend when the mountains received a significant amount of snow fall.
I have been going to this dealership to get my car serviced since I moved to Colorado 6 years ago. I have worked with Mathias almost exclusively throughout that time and must say takes service to the next level. I live up in Fort Collins but will still only take my 2012 Forester to Flatirons Subaru because of the friendliness, expertise, and guidance Mathias has provided over the years.
I am from Layton, Utah. I saw the car I wanted on the internet and called Gebhardt Volkswagen. I was fortunate enough to be referred to Beverly Fish. She knew I was coming in from out of town, and took care to make sure I knew what I would need to purchase a car out of state. She was very low pressure, yet still very attentive. She took all the time I needed. In addition, she made me aware of dealer financing so I could get a loan through your dealership. This lead us to Tomasso, who was also very informative and helpful. This whole experience was so positive, I would absolutely recommend anybody I know to purchase a car with your dealership. It was definitely worth the drive.
Ian worked with us to help us get just the car we wanted at a good price in a short time. He is very good at explaining the high tech and safety features and handling the whole thing quickly and painlessly. He has been great following up so far as well to help with little glitches we experienced.
i do not know or care to learn about cars. Therefore, I go to McCaddons. Jon Berry has been pro-active in caring for my car, with full knowledge that I do not know abut cars. He makes recommendations in a language I can understand and then does the needed work. Better yet he does not recommend unneeded work. I will continue to trust the personnel and service.
Rich, Len and Todd made the buying process informative, professional and courteous. We found the Subaru we wanted; it had just come in from shipment and the car was ready at the appointed time the next day for delivery. Rich walked us through the paperwork process with ease; Len did a great job pointing out the specifics of the vehicle from the technical perspective and Todd made the final paperwork process smooth and respectful. A great dealership. This is our second Crosstrek; the former being a hybrid version. Cheers to a very well staffed and efficient dealership.
Rich at Subaru Loveland was absolutely outstanding. I fell in love with a new Subaru Impreza, but I knew it wasn't possible to purchase. Rich worked hard and made my dream a reality! I can't believe it! He was very professional, friendly, knowledgeable and extremely patient. I would recommened him and and Subaru of Loveland to anyone looking to purchase a vehicle.
Don't even think about buying a car anywhere else!
by SUBIEWHOOOO from Loveland, CO
February 5, 2017
Searched two weeks for a specific Subie. Was running out of steam and ended up chatting online with a rep to see if SoL had the trim package I was looking for. It wasn't in their inventory but 15 min later I got a call from TODD, sales rep, he tracked one down that had just come in on their truck!! He got it in the inventory, ready to drive, and our paper work done practically over night!!! Mind you, we contacted them at 5PM... Came in, Len walked us through every feature (SUBIES ARE LOADED NOWADAYS), ran through Finance with Zach and took our new baby home!!! Its PERFECT, They're PERFECT
We bought our Subaru Outback yesterday from Chris Taylor at Dellenbach Subaru in Fort Collins. It was the easiest car buying process I have ever had. I contacted him to set up a meeting to talk about what kind of car I was looking at (new, used) narrowed my choices between Outback or Forester and from there made a decision on the Outback. Chris was extremely helpful, very patient during my 500 questions and had a great attitude the whole time. I would say the entire experience was refreshing from your "average" car buying extravaganza where you feel smothered by the sales person who is trying to sell you everything under the sun. This was different, it was smooth sailing, never felt hassled at any point and even though I went back and forth to the dealership 3 times before I bought anything they treated me extremely well from the second I walked through the door until I drove away in my new Outback. Not only was my sales experience excellent but Subaru's in general are really excellent car's so that helps when trying to make a decision. If you are looking to buy a new or use Subaru I would save yourself the trouble of looking else ware and give Chris Taylor a call.
Felt like part of the family, respected and valued
by Paul & BJ from Fort Collins, Colorado
October 9, 2015
Having purchased many many cars and trucks over my 56 years and I must say this Subaru purchase was one of the best. Knowledgeable quality sales people and management made the experience second to none .We will definitely be back, I wouldn't change a thing! Our salesman spend all the time needed orienting us to the many tech and operating features. Never felt rushed. The finance man was quick and efficient (great job Buck) truly a PLEASURE. As a small business person I am jealous of the assembly of professionals Dellenbach has assembled in their Subaru Dealership. Well Done! Thanks to Chris and Charles and the whole gang!!!
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