I have too say, being a little skeptical of buying a used car from a dealer I was quite surprised when I stopped by Mastria Subaru. The salesman Ron C. couldn't of been any better. He is a true professional. He was easy to talk to and discuss the car I was interested in and walked me through the whole process. He as well as Chris D. the Sales manager gave me a very good price on the car I purchased. I when the time comes to purchase another car will be going to them again. Dan C
Excellent buying experience, relaxed no high pressure sales
by CMW from DealerRater.com
December 4, 2018
Buying our new 2019 Forester at Patrick Subaru was Excellent, it was a comfortable relaxed atmosphere.Our salesman Nate Goodro was great to work with very knowledgeable and no high pressure sales. Made sure we were happy with our purchase.At delivery thoroughly explained all the features of the vehicle and answered any questions. Prep. of the vehicle was also done very well. Great buying experience.
Al Pagliarulo was excellent to work with on the purchase of my 2019 Forrester Limited which I picked up yesterday. This is my first Subaru so I had lots of questions before I purchased the car, did 3 test drives, and had lots of questions when I picked up the car to be sure I knew how to work everything. Throughout the process Al was professional, no pressure, and answered all my questions. In general, I was pleased to find the atmosphere at Patrick friendly and respectful. I liked being greeted by the sales manager Susan whenever I walked in. All the staff seem to work well as a team. None of the craziness and hard sell you find at other places. I LOVE my new Subaru! It was a great choice for me!
After reading reviews of Joe Dinneen -- some from customers who had purchased multiple cars from him -- on this DealerRater website, I specifically made an appointment with Joe. Initially, I was interested in more than one Subaru model, and Joe seemed genuinely interested in finding the right "fit" for me. Throughout my purchase of a 2019 Crosstrek, Joe was very respectful, low-pressure, and extremely responsive to my questions and emails. Tri Le handled the paperwork upon delivery and was also very low-pressure as I declined extra services. I did not finance.
Al Pagliarulo is a man of his word and delivered on all his promises when I purchased a pre-owned vehicle today (11-29-2018). He was very knowledgeable, polite and a consummate professional. No high pressure sales tactics or the like. His employer Patrick Motors also has no hassle policy and NO bait and switch tactics. I hope the car, which so far I love, gives me many years of pleasure. I would definitely do business again with Al P. and his company Patrick Motors of Shrewsbury. Thank you Al. John P. Maruca
I am very happy with the service and helpfullness of everyone involved in my purchase of a used Subaru. I would especially like to thank Chris Rogers for his knowledge and helpfullness in my purchase of a Subaru Forester. He made it a very pleasant experience.
I was in the market for to replace my previous car, so I decided to call up Patrick Subaru. Every single person that I interacted with (from phone to sales) was so kind and helpful. The whole car buying process was much less stressful than I had anticipated (especially since I was operating under a time crunch); Al did such a great job finding the car that I was looking for and also teaching me to use some of the new features as well. Thank you for your help!
Mike was honest, patient, and efficient in selling me my first 2019 car! I have no complaints about him. I would 100% recommend Mike Katz to anyone looking to buy a car at Patrick Suburu. I had the best experience!
I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
It was incredible working with Marc on purchasing our new car. Marc was easy going and took the time to walk us through the vehicle. On the day we were to pick up our vehicle, we ran into issues at home and were late to our appointment with Marc. Marc made magic happen with our insurance agent and the RMV to make sure we'd be able to still bring the car home that day. The folks are MetroWest Subaru were tremendous down the line.
Traded my 2015 STI for the 2019 Grey series STI. The dealer went above and beyond my expectations not just to get the car but also making this whole transaction seamless. Very knowledgeable and respectful staff.
This was a gift for my daughter, we love it and really appreciate all the safety features. Rides beautiful, well thought out.
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